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Table Of Contents - Canon CLC 5100 Service Manual

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I.
Product Overview ...............................................................................................................................................1
A. New Design Features............................................................................................................................................1
B. Other Features.......................................................................................................................................................1
C. Side Paper Deck-R1..............................................................................................................................................1
II.
Product Configuration .......................................................................................................................................2
A. CLC5100/4000 .....................................................................................................................................................2
B. Consumables.........................................................................................................................................................2
C. Items In The Box ..................................................................................................................................................3
III. Specifications.......................................................................................................................................................4
A. CLC 5100/4000 ....................................................................................................................................................4
B. RDF-E3 (Optional) ...............................................................................................................................................5
C. Buffer Pass Unit-D1 .............................................................................................................................................6
D. Side Paper Deck-R1..............................................................................................................................................6
IV. Differences From Previous Models ...................................................................................................................7
V.
Service Features ..................................................................................................................................................8
A. Serviceability ........................................................................................................................................................8
B. Upgrading .............................................................................................................................................................8
C. Computer Requirements for Upgrading................................................................................................................9
D. Connectivity..........................................................................................................................................................9
E. Estimated Installation Time ................................................................................................................................10
F. Power and Plug Requirements............................................................................................................................10
G. Periodic Replacement Parts ................................................................................................................................11
VI. Consumable Parts.............................................................................................................................................12
A. Main Unit............................................................................................................................................................12
B. Buffer Pass Unit-D1 ...........................................................................................................................................13
C. RDF-E3...............................................................................................................................................................13
D. Side Paper Deck-R1............................................................................................................................................13
E. Customer Maintenance .......................................................................................................................................13
F. Periodic Maintenance Items................................................................................................................................14
G. Side Paper Deck-R1 Periodic Maintenance ........................................................................................................16
VII. Service Policy ....................................................................................................................................................17
A. Dealer Technical Support ...................................................................................................................................17
B. Call Escalation Procedure...................................................................................................................................20
C. Recommended Monthly Print/Copy Volume .....................................................................................................21
D. Warranty Conditions...........................................................................................................................................21
E. Warranty Administration Reduction Program (WARP) .....................................................................................21
VIII. Technical Training ...........................................................................................................................................22
A. Overview ............................................................................................................................................................22
B. Materials .............................................................................................................................................................22
IX. Appendix ...........................................................................................................................................................23
A. Canon CLC 5100/4000 Limited Warranty .........................................................................................................23
B. Canon CLC 5100/4000 Drum Unit Limited Warranty .......................................................................................24
C. ColorPASS Limited Warranty ............................................................................................................................25
CLC 5100/4000 Service Guide

TABLE OF CONTENTS

Rev. 0
CLC 5100/4000 Service Guide
October 2003 Page iii

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This manual is also suitable for:

Clc 4000