Canon Clc 5100/4000 Drum Unit Limited Warranty - Canon CLC 5100 Service Manual

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Canon CLC 5100/4000 Drum Unit Limited Warranty

Canon U.S.A., Inc. and Canon Canada, Inc. ("Canon") warrant the Drum Unit incorporated into the CLC 5100/4000 (the "Product")
packaged with this Limited Warranty (the "Drum Unit") to be free from defects in workmanship and materials under normal use and
service, other than exterior defects, such as nicks, scratches, or dents, for a period of 30 days after delivery to the original purchaser
of the Drum Unit or use of it to make 1000 copies, whichever comes first. If the Drum Unit proves to be defective within this
warranty period, Canon shall, at its sole option, replace it without charge.
Following the expiration of the warranty period specified in the preceding paragraph, and continuing for a period of 120 days after
delivery to the original purchaser of the Drum Unit or use of it to make 50,000 copies, whichever comes first, Canon shall provide a
credit ("Credit") to the purchaser toward a replacement Drum Unit if the Drum Unit fails to operate under normal use and service by
reason of any defect in workmanship and materials, other than exterior defects, such as nicks, scratches or dents. The Credit shall
be a percentage of Canon's then current dealer price for the replacement Drum Unit determined as set forth in the example below.
Warranty replacement shall not extend the original warranty period of the Drum Unit.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
RELATING TO THE USE OR PERFORMANCE OF THE DRUM UNIT. NO OTHER EXPRESS WARRANTY, CONDITION OR
GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE
DRUM UNIT SHALL BIND CANON OR ANY AUTHORIZED SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED
DRUM UNIT.
This warranty shall be void and of no force and effect if the Drum Unit is damaged as a result of (a) abuse, neglect, mishandling, or
alteration of the Drum Unit, a Product Accessory or a Product in which the Drum Unit is incorporated, electric current fluctuation,
exposure to light, or accident, (b) improper use, including failure to follow operating or maintenance instructions in, or environmental
conditions prescribed in, Canon's operator's manual or other documentation, (c) installation or repair by other than service
representatives qualified by Canon who are acting in accordance with Canon's service bulletins, or (d) use of supplies or parts (other
than those distributed by Canon) which damage the Drum Unit or cause abnormally frequent service calls or service problems. Nor
does this warranty extend to any Drum Unit on which the original identification marks or serial numbers have been defaced,
removed, or altered.
NEITHER CANON NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY
DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE
PROVIDER), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR
SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE DRUM UNIT,
REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY AUTHORIZED
SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY
KIND AGAINST CANON OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCHASE
PRICE OF THE DRUM UNIT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER
ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE
PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE DRUM UNIT
SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED
SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF
THE DRUM UNIT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
The defective Drum Unit must be returned to Canon, freight prepaid, in the original packaging with all necessary documentation
(machine log, a sample copy, warranty claim tag or other documents as required from time to time) to receive the Credit or
replacement Drum Unit.
Credits will be based on the then current dealer price for the replacement Drum Unit, and will be pro-rated based on the copies
made as indicated by the service report submitted by the Canon Authorized Service Representative.
EXAMPLE OF CREDIT
Drum Unit inoperative after: 25,000 copies in less than 120 days of use.
Calculation of the Credit may be illustrated by the following example:
Calculation: 50,000 – 25,000
50,000
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
CANON U.S.A., INC.
One Canon Plaza
Lake Success, New York 11042-1198
FA7-4897-000
CLC 5100/4000 Service Guide
= 25,000 = 50% (of the Dealer price of the replacement drum unit)
50,000
CANON CANADA, INC.
6390 Dixie Road
Mississagua, Ontario L5T1P7
Rev. 0
CLC 5100/4000 Service Guide
Canon is a registered trademark of Canon Inc.
October 2003 Page 24