Hach NO3D sc User Manual page 35

6.3.1 Troubleshooting during operation (continued)
Symptom
Incorrect measurement
values
Unstable measurement
values
Possible cause
Dampness inside the measuring probe/faulty
sensor electronics
Check the sensor electronics by using the test
cartridge (section 7.2 on page
1 Select
SENSOR-SETUP>DIAG/TEST>SERVICE>
TEST CARTRIDGE>Test cartridge
Ready? Press ENTER
2 Compare the displayed values with the guide
values. The displayed values should be in the
same range as the guide values below. Wait
for stabilization before pressing ENTER:
NITRATE:
SIGNAL –237.0<(–226.2 mV)<–217.0
MESS 2263.6<(2274,4 mV)<2283.6
REF 2450.6<(2500.6 mV)<2550.6
ENTER
CHLORIDE:
SIGNAL –10.0<(–2.9 mV)<10.0
MESS 2490.6<(2497.7 mV)<2510.6
REF 2450.6<(2500.6 mV)<2550.6
ENTER
TEMPERATURE VALUES:
TEMP 24.5<(24.8 ºC)<25.5/
76.1<(76.6ºF)<77.9
ENTER
3 If the test cartridge data are within range, the
sensor electronics are functional:
Test cartridge
OK
ENTER
Air bubbles, depth of immersion
Dampness at the contacts of the sensor cartridge
Sensor membrane damaged
Reference element damaged
Airbubbles underneath the membrane
37).
If the test cartridge data are not within this
range or if the test cartridge check is not
successful, contact our service or technical
support department.
Check the installation
Check the configuration of the cleaning unit
Dry the contacts with a cloth or some paper.
Check the opaque gasket for damage and
the correct position of the gasket.
Screw the locking ring on.
Note: Use the cap of the storage container as
a tool/screwing aid for the locking ring.
Check installation/replace sensor cartridge
Check installation/replace sensor cartridge
Hold sensor cartridge in hand with
membranes facing straight down and shake
gently in a downward motion two times to
remove air bubbles that may form
underneath the membrane.
Troubleshooting
Corrective actions
35