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Issue
Critical distances check
if not working/stitching
properly or making noise
Machine Power
Skipped Stitches
Thread Bunches Up Or Is
Getting Wrapped Around
Hook Holder

Troubleshooting

14+ Troubleshooting Instruction
Cause
Troubleshooting Mechanics
Hopping foot in lowest position 0.5mm away
from needle plate
Make sure Timing is correct
Check there is a proper distance between hook
holder and hook assembly
Machine stitching troubleshooting
Cable may be loose
Machine may be improperly threaded
Hopping foot may be too close or too far from
the needle plate
Machine may be improperly timed
The needle may be damaged
Bobbin may be wound or threaded improperly
Thread may have too much or too little tension
Hook holder pressing against hook assembly
Bobbin threaded incorrectly
Machine threaded incorrectly
Bobbin case has a damaged or missing spring
Bobbin is wound incorrectly
Thread tension is not correct
Check timing is correct
14+ Troubleshooting Instruction
See hook holder instructions (page 22)
Check all cables and ensure they are
Check threading and make sure the
thread passes through all tensioners and
Check and adjust the hopping foot gap
Check the bobbin to ensure that it is
properly wound and that it is properly
inserted into the bobbin case (page 12-
Check and re-adjust your tension (page
Loosen the hook holder and slide it as far
away from the hook assembly as possible
Check the bobbin to ensure that it is
properly inserted into the bobbin case
Check threading and make sure the
thread passes through all tensioners and
Replace the bobbin case (page 12-13)
Check the bobbin to ensure that it is
Check and re-adjust your tension (page
31
Solution
See timing instructions (page 24)
securely plugged in
thread guides (page 11)
(page 23)
Re-time the machine. See timing
instructions (page 24)
Check the needle and replace it if
necessary (page 26)
13)
25)
(page 12-13)
thread guides (page 11)
properly wound (page 12-13)
25)
Re-time the machine. See timing
instructions (page 24)

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