Mercedes-Benz C-Class Saloon Owner's Manual page 340

338 Multimedia system
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
Further information on Mercedes me connect,
the provided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
You have access to a GSM network.
R
The contract partner's GSM network cover‐
R
age is available in the respective region.
The ignition is switched on so that vehicle
R
data can be transferred automatically.
Multimedia system:
Telephone ª Contacts
, .
Call Mercedes me connect.
#
The call is made.
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then, you can select a service and be con‐
nected to a specialist at the Mercedes-Benz
Customer Centre.
Further information on Mercedes me connect,
the provided service scope and operation is
available at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/index.html
Making a call via the overhead control panel
Requirements:
You have access to a GSM network.
R
The contract partner's GSM network cover‐
R
age is available in the respective region.
The ignition is switched on so that vehicle
R
data can be transferred automatically.
1 Service call button (me button)
2 SOS button cover
3
SOS button
To make a service call: press button 1.
#
To make an emergency call: press SOS
#
button cover 2 briefly to open.
Press and hold SOS button 3 for at least
#
one second.