Carrier 30XW User Manual
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Carrier 30XW User Manual

Touch pilot control bacnet option
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ECG–UG–14-002
REVISION
DATE
PAGE
30XAXW
Rev G
March 2017
1 OF 56
BACnet Option
Touch Pilot Control
30XAXW chillers
BAC
O
NET
PTION
User Guide
For Software Release
ECG-SR-20M47050

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  • Page 1 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 1 OF 56 BACnet Option Touch Pilot Control 30XAXW chillers PTION User Guide For Software Release ECG-SR-20M47050...

  • Page 2: Revisions History

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 2 OF 56 BACnet Option REVISIONS HISTORY DATE DESCRIPTION DONE BY Original 14 November 2014 Original Julien DUPRE Leak_v and leak_v_2 were set as BV object type instead Rev A 18 November 2014 Julien DUPRE of AV object type Touch Pilot setup settings updated...

  • Page 3: Table Of Contents

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 3 OF 56 BACnet Option CONTENTS REVISIONS HISTORY......................2 ABOUT THIS DOCUMENT....................5 INTRODUCTION ......................6 Purpose ............................ 6 BACnet............................. 6 Definitions, Abbreviations and Acronyms................6 HOW TO TRANSFORM A NON-BACNET CHILLER TO A BACNET CHILLER 8 Prerequisites ..........................
  • Page 4 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 4 OF 56 BACnet Option 5.5.11 Standard Object Types Supported: Device-Object _________________________________ 45 5.5.12 Standard Object Types Supported: Event Enrollment Object _________________________ 45 5.5.13 Standard Object Types Supported: File__________________________________________ 45 5.5.14 Standard Object Types Supported: Group________________________________________ 45 5.5.15 Standard Object Types Supported: Loop ________________________________________ 46...

  • Page 5: About This Document

    This symbol is used to present information relevant to the topic. This document is the property of Carrier Corporation and is delivered on the express condition that it is not to be disclosed, reproduced in whole or in part, or used for manufacture by anyone other than Carrier Corporation without its written consent, and that no right is granted to disclose or so use any information contained in said document.

  • Page 6: Introduction

    1 INTRODUCTION 1.1 Purpose This guide describes the BACnet option for 30XA/XW chillers. It is intended for Building Management System (BMS) engineers inside or outside the Carrier Corporation. IMPORTANT Some parameters can be configured only by Carrier service. 1.2 BACnet BACnet is a data communication protocol for building automation and control networks.
  • Page 7 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 7 OF 56 BACnet Option Additional information: BACnet/IP BACnet/IP network is a collection of one or more IP subnetworks (IP domains) that are assigned to a single BACnet network number. BACnet devices are defined on the network as a collection of objects, each of which has a set of properties defined.

  • Page 8: How To Transform A Non-Bacnet Chiller To Abacnet Chiller

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 8 OF 56 BACnet Option 2 HOW TO TRANSFORM A NON-BACNET CHILLER TO A BACNET CHILLER 2.1 Prerequisites The BACnet option requires the installation of the BACnet dongle. The BACnet dongle can be mounted during manufacturing or on site.

  • Page 9: How To Mount The Bacnet Dongle

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 9 OF 56 BACnet Option 2.2 How to mount the BACnet dongle In order to mount the BACnet dongle, perform the following steps: Step Action Disconnect the chiller Touch Pilot control power supply. Open its metal cover with a Torx T10 screwdriver.

  • Page 10: How To Test The Dongle Connection

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 10 OF 56 BACnet Option Insert the BACnet dongle into the connector. Mount the plastic holder to attach the dongle to the board. Close the box and power up the Touch Pilot. 2.3 How to test the dongle connection To verify that the dongle is correctly inserted and detected by the equipment, perform the following steps:...

  • Page 11: Bacnet For 30Xaxw Chiller

    The BACnet option can be enabled/disabled on the Touch Pilot user interface. In order to modify BACnet parameters, the user must be logged in at service access level. IMPORTANT BACnet settings can be modified only by Carrier service. In order to enable/disable the BACnet option,...
  • Page 12 By default, the device object instance is 1600001, where the first two digits identify the BACnet CARRIER vendor (16). CAUTION Identifier must be unique on the BACnet network. If more than one Carrier chiller is connected to the BACnet network, the parameter must be modified. BACnet Parameters...

  • Page 13: Bacnet Objects

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 13 OF 56 BACnet Option 4 BACNET OBJECTS 4.1 BACnet chiller objects The 30XAXW chiller contains up to 700 BACnet objects. These objects are of ANALOG_VALUE (AV) or BINARY_VALUE (BV) type. There is one Notification Class object for alarm reporting and one Device object.

  • Page 14: Priority Assignment

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 14 OF 56 BACnet Option 4.3 Priority assignment Commanding entities have their priority level assigned. The BACnet priority level corresponds to the CCN override level. If the Local Operating Type is set to Network, then it is possible to control the unit from the BACnet writing these objects: ...

  • Page 15: Objects List

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 15 OF 56 BACnet Option 4.7 Objects list The BACnet objects list includes the list of all objects names with respect to the following parameters: Analogue Value Intrinsic Reporting (Alarming) Binary Value Commandable TREND_LOG Read-Only Present Value (PV)
  • Page 16 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 16 OF 56 BACnet Option Object Name Description RESETCFG_v_cr_fu Current Full Reset Value RESETCFG_spacr_no Space T No Reset Value RESETCFG_spacr_fu Space T Full Reset Value RESETCFG_cr_deg Cooling Reset Deg. Value RESETCFG_oat_hrno OAT No Reset Value RESETCFG_oat_hrfu OAT Full Reset Value...
  • Page 17 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 17 OF 56 BACnet Option Object Name Description TEMP_CP_TMP_B Motor Temperature cir B TEMP_SCT_C Saturated Cond Tmp cir C TEMP_SST_C Saturated Suction Temp C TEMP_SUCT_C Compressor Suction Tmp C TEMP_DGT_C Discharge Gas Temp cir C TEMP_CP_TMP_C Motor Temperature cir C TEMP_SPACETMP...
  • Page 18 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 18 OF 56 BACnet Option Object Name Description INPUTS_ICE_SW Ice Done Storage Switch INPUTS_OCC_OVSW Occupied Override Switch INPUTS_LIM_ANAL Limit 4-20mA Signal INPUTS_ELEC_BOX Electrical Box Interlock INPUTS_HEATR_SW Cooler Heater Feedback INPUTS_leak_v Leakage detector 1 val INPUTS_leak_2_v Leakage detector 2 val OUTPUTS_COMP_A...
  • Page 19 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 19 OF 56 BACnet Option Object Name Description OUTPUTS_OIL_HT_C Oil Heater Output C OUTPUTS_RV_A 4 Way Refrig Valve A OUTPUTS_RV_B 4 Way Refrig Valve B OUTPUTS_iso_refa Ball Valve Position A OUTPUTS_iso_refb Ball Valve Position B OUTPUTS_iso_refc Ball Valve Position C...
  • Page 20 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 20 OF 56 BACnet Option Object Name Description MODES_m_slave Master Slave Active MODES_m_autoc Auto Changeover Active MODES_m_lowEwt Heating Low EWT Lockout MODES_m_cpmpro Condenser Pump Rotation MODES_m_cpmppr Cond Pump Periodic Start MODES_m_ice Ice Mode In Effect MODES_m_defA Defrost Active On Cir A...
  • Page 21 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 21 OF 56 BACnet Option Object Name Description FREECOOL_fc_nxt_a Next session allowed in FREECOOL_fc_tmr_a Cooling/FreeCool Timeout FREECOOL_fc_ok_a Free Cool Conditions OK? FREECOOL_fc_req_a Free Cool Request ? FREECOOL_fc_heata Free Cooling Heaters ? FREECOOL_fc_on_a Free Cooling Active FREECOOL_fan_st_a...
  • Page 22 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 22 OF 56 BACnet Option Object Name Description ALARMRST_alarm_5c Current Alarm 5 ALARMRST_alarm_1 Jbus Current Alarm 1 ALARMRST_alarm_2 Jbus Current Alarm 2 ALARMRST_alarm_3 Jbus Current Alarm 3 ALARMRST_alarm_4 Jbus Current Alarm 4 ALARMRST_alarm_5 Jbus Current Alarm 5 LAST_POR_date_on1...
  • Page 23 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 23 OF 56 BACnet Option Object Name Description EXV_CTRL_sh_sp_c Suction SH Control Pt C EXV_CTRL_pinch_c Cooler ExchangeDT Cir C EXV_CTRL_pinc_spc Cooler Pinch Ctl Point C EXV_CTRL_ov_exv_c EXV Override Circuit C EXV_CTRL_wc_sta_c WC exv optimiz.
  • Page 24 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 24 OF 56 BACnet Option Object Name Description LOADFACT_cur_30_b Current At 30% Load B LOADFACT_cur_30_c Current At 30% Load C LOADFACT_cur100_a Current At 100% Load A LOADFACT_cur100_b Current At 100% Load B LOADFACT_cur100_c Current At 100% Load C LOADFACT_zm...
  • Page 25 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 25 OF 56 BACnet Option Object Name Description FACTORY_highcond High Condensing Select FACTORY_max_clwt Max condenser LWT=45degC FACTORY_condprob Condenser probe select FACTORY_region Machine using region FACTORY_flui_typ Cooler Fluid Type FACTORY2_cpa_mtac Must Trip Amps FACTORY2_cp_s1_ca S1 Config Switch (8->1) FACTORY2_cpb_mtac...
  • Page 26 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 26 OF 56 BACnet Option Object Name Description SERVICE1_ewt_cirA EWT Probe on cir A side SERVICE1_leak_thr Leakage charge Threshold SERVICE1_leak_tmr Leakage charge Timer SERVICE1_metric metric SERVICE1_cur_offA Current offset cir A SERVICE1_cur_offB Current offset cir B SERVICE1_cur_offC Current offset cir C...
  • Page 27 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 27 OF 56 BACnet Option Object Name Description PUMPSTAT_CPUMP_2_wr Evaporator pump 2 GENUNIT_CTRL_PNT_wr Control Point GENUNIT_DEM_LIM_wr Demand Limit GENUNIT_EMSTOP_wr Emergency Stop GENUNIT_HC_SEL_wr Heatcool Select PUMPSTAT_ROTCPUMP_wr Rotate Cooler Pumps ? PUMPSTAT_ROTHPUMP_wr Rotate Condenser Pumps ? GENUNIT_SP_OCC_wr Setpoint Occupied? GENUNIT_CHIL_OCC_wr...
  • Page 28 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 28 OF 56 BACnet Option Object Name Description ALM_SP_A_F Circuit A Suction Transducer ALM_SP_B_F Circuit B Suction Transducer ALM_SP_C_F Circuit C Suction Transducer Circuit A Reclaim Pumpdown ALM_PD_P_A_F Pressure Transducer Circuit B Reclaim Pumpdown ALM_PD_P_B_F Pressure Transducer ALM_OIL_P_A_F...
  • Page 29 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 29 OF 56 BACnet Option Object Name Description Board Number B Loss of communication with SIOB ALM_SIOB_CIR_C_COM_F Board Number C Loss of communication with SIOB ALM_SIOB_FC_COM_F Board Free Cooling Loss of communication with SIOB ALM_SIOB_RECL_COM_F Board Heat Reclaim Loss of communication with SIOB...
  • Page 30 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 30 OF 56 BACnet Option Object Name Description Circuit B Max Oil Filter Differential ALM_OIL_FILT_B_P_F Pressure Circuit C Max Oil Filter Differential ALM_OIL_FILT_C_P_F Pressure Circuit A High Oil Filter Drop ALM_OIL_DROP_A_P_F Pressure Circuit B High Oil Filter Drop ALM_OIL_DROP_B_P_F...
  • Page 31 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 31 OF 56 BACnet Option Object Name Description Circuit B Low economizer pressure ALM_LOW_ECON_PRESS_B_F or Suction valve closed Circuit C Low economizer pressure ALM_LOW_ECON_PRESS_C_F or Suction valve closed Circuit A Slive Valve Control ALM_SLIDE_A_F Unverifiable Circuit B Slive Valve Control...
  • Page 32 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 32 OF 56 BACnet Option Object Name Description DRYC_CFG_dc_nh_sp Night Mode LWT Setpt DRYC_CFG_dc_nh_ll Night Mode Lwt Th -1 Fan TEMP_dc_lwt Dry Cool Leav Water Tmp OUTPUTS_dcvfan1 Dry Cool Vfan1 Output OUTPUTS_dcvfan2 Dry Cool Vfan2 Output OUTPUTS_dcfan1...
  • Page 33 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 33 OF 56 BACnet Option BACNet TrendLog Objects List BACNet Object GENUNIT_STATUS 30000 Alarms Event Disable GENUNIT_HEATCOOL 30000 Alarms Event Disable GENUNIT_CTRL_PNT 30000 Alarms Event Enable TEMP_COOL_EWT 30000 Alarms Event Disable TEMP_COOL_LWT 30000 Alarms...
  • Page 34 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 34 OF 56 BACnet Option BACNet Object EXV_CTRL_EXV_C 30000 Alarms Event Disable EXV_CTRL_EXV_EC_A 30000 Alarms Event Disable EXV_CTRL_EXV_EC_B 30000 Alarms Event Disable EXV_CTRL_EXV_EC_C 30000 Alarms Event Disable LOADFACT_ctrl_avg 30000 Alarms Event Disable LOADFACT_cap_t 30000 Alarms...
  • Page 35 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 35 OF 56 BACnet Option Alarm state (ALM): Code BACnet Code CCN Normal Partial Shutdown IMPORTANT Trend object name with “Trend XX“ syntax means that Log_DeviceObjectProperty Bacnet property does not refer to specific BACnet object in the whole list and in addition to this the Log_Enable property is FALSE and Events notifications are disabled.

  • Page 36: Bbmd Configuration

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G March 2017 36 OF 56 BACnet Option 4.8 BBMD configuration The BACnet BBMD screens allow the user to configure the BACnet BBMD function. BACnet BBMD gives the user the possibility of choosing BACnet device type. BACnet BBMD device types are as follows: ...

  • Page 37: Bacnet Protocol Implementation Conformance Statement (Pics)

    BACnet Option 5 BACNET PROTOCOL IMPLEMENTATION CONFORMANCE STATEMENT (PICS) Date: 17.11.2014 Vendor Name: Carrier (Vendor ID = 16) Product Names: BACnet for Web panels Carrier Chiller Product Model Number: 30XAXW Applications Software Version: ECG-SR-20M47020 Firmware Revision: 3.13 BACnet Protocol Revision: 1.12 (BACnet ANSI/ASHRAE 135-2010)

  • Page 38: Bacnet Interoperability Building Blocks Supported (Annex K)

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 38 OF 56 BACnet Option 5.3 BACnet Interoperability Building Blocks Supported (Annex K): 5.3.1 Data Sharing BIBBs Data Sharing Read-Property-A DS-RP-A Data Sharing Read-Property-B DS-RP-B Data Sharing Read-Property-Multiple-A DS-RPM-A Data Sharing Read-Property-Multiple-B DS-RPM-B Data Sharing Write-Property-A DS-WP-A...

  • Page 39: Device Management Bibbs

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 39 OF 56 BACnet Option 5.3.5 Device Management BIBBs Device Management-Dynamic Device Binding-A DM-DDB-A Device Management-Dynamic Device Binding-B DM-DDB-B Device Management-Dynamic Object Binding-A DM-DOB-A Device Management-Dynamic Object Binding-B DM-DOB-B Device Management-DeviceCommunicationControl-B DM-DCC-B Device Management-TimeSynchronization-A DM-TS-A...

  • Page 40: Standard Object Types Supported

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 40 OF 56 BACnet Option 5.5 Standard Object Types Supported: 5.5.1 Standard Object Types Supported: Accumulator-Object Dynamically Dynamicall Optional Properties Writable Proprietary Creatable Supported Properties Properties Deletable   Description Description Device Type Device Type Reliability...

  • Page 41: Standard Object Types Supported: Analog-Input-Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 41 OF 56 BACnet Option 5.5.2 Standard Object Types Supported: Analog-Input-Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deleteable Supported Properties Properties   Description Present_Value Device Type COV_Increme Reliability Update_Interval Time_Delay Min_Pres_Value High_Limit...

  • Page 42: Standard Object Types Supported: Analog-Value-Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 42 OF 56 BACnet Option 5.5.4 Standard Object Types Supported: Analog-Value-Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deletable Supported Properties Properties   Description Present_Value Reliability COV_Increme Priority_Array Relinquish_Default Time_Delay COV_Increment High_Limit Time_Delay...

  • Page 43: Standard Object Types Supported: Binary-Input-Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 43 OF 56 BACnet Option 5.5.6 Standard Object Types Supported: Binary-Input-Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deleteable Supported Properties Properties   Description Present_Value Device_Type Time_Delay Reliability Event_Enable Inactive_Text Active_Text Change_Of_State_Time Change_Of_State_Count...

  • Page 44: Standard Object Types Supported: Binary-Value-Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 44 OF 56 BACnet Option 5.5.8 Standard Object Types Supported: Binary-Value-Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deletable Supported Properties Properties   Description Present_Value Reliability Time_Delay Inactive_Text Event_Enable Active_Text Change_Of_State_Time Change_Of_State_Count Time_Of_State_Count_Res...

  • Page 45: Standard Object Types Supported: Device-Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 45 OF 56 BACnet Option 5.5.11 Standard Object Types Supported: Device-Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deletable Supported Properties Properties Location Description Max_Segments_Accepted Local_Time Local_Date UTC_Offset Daylight_Savings_Status APDU_Segment_Timeout Time_Synchronization_Rec ipients Configuration_Files Last_Restore_Time...

  • Page 46: Standard Object Types Supported: Loop

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 46 OF 56 BACnet Option 5.5.15 Standard Object Types Supported: Loop Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deletable Supported Properties Properties   Description Proportional_ Reliability Constant Update_Interval Integral_Cons Proportional_Constant tant Proportional_Constant_Uni Derivative_Co...

  • Page 47: Standard Object Types Supported: Multistate-Output-Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 47 OF 56 BACnet Option 5.5.17 Standard Object Types Supported: Multistate-Output-Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deleteable Supported Properties Properties   Description Present_Value Device_Type Time_Delay Reliability Event_Enable State_Text Time_Delay Notification_Class Feedback_Value...

  • Page 48: Standard Object Types Supported: Program

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 48 OF 56 BACnet Option 5.5.20 Standard Object Types Supported: Program Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deletable Supported Properties Properties   Reason_For_Halt Program_Cha Description_Of_Halt Program_Location Description Instance_Of Reliability 5.5.21 Standard Object Types Supported: Pulse Converter Dynamically...

  • Page 49: Standard Object Types Supported: Trendlog Object

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 49 OF 56 BACnet Option 5.5.23 Standard Object Types Supported: Trendlog Object Dynamically Dynamically Optional Properties Writable Proprietary Creatable Deleteable Supported Properties Properties   Description Enable Start_Time Start_Time Stop_Time Stop_Time Log_DeviceObjectProperty Log_Interval Log_Interval...

  • Page 50: Networking Options

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 50 OF 56 BACnet Option 5.8 Networking Options:  Router, Clause 6 - BACnet/IP-PTP.  Annex H, BACnet Tunneling Router over IP  BACnet Broadcast Management Device (BBMD) Does the BBMD support registrations by Foreign Devices?  Yes  No 5.9 Character Sets Supported: Indicating support for multiple character sets does not imply that they can all be supported simultaneously.

  • Page 51: Ip Address Settings

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 51 OF 56 BACnet Option 6 IP ADDRESS SETTINGS 6.1 Setup settings on Touch Pilot user interface The Touch Pilot user interface allows the user to customise the touch screen to meet specific user needs.

  • Page 52: How To Modify The Unit Ip Address

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 52 OF 56 BACnet Option 6.2 How to modify the unit IP address In order to modify the unit IP address, please perform the following steps: Step Action Press on the screen and hold for about 4 seconds to access the Setup menu. Press the Network field to display the menu presented below.
  • Page 53 ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 53 OF 56 BACnet Option Proceed in the same way with other network parameters. To go back to the Setup menu, press the Setup field in the upper-left corner of the menu. Return to the application by pressing the Back to application field.

  • Page 54: Bacnet Ip Communication Troubleshooting

    BACnet Enable in the Navigate to the Configuration menu and check BACnet BACnet Parameters parameters (see also section 3.2). menu is set to NO. Note: Only Carrier service can access BACnet Parameters. Back to Beginning of Chapter – Table of Contents...

  • Page 55: Bacnet Opc-Server Troubleshooting

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 55 OF 56 BACnet Option 8 BACNET OPC-SERVER TROUBLESHOOTING 8.1 BACstac installation error The following BACstac installation error may occur at BACstac installation and/or at BACnet OPC server start-up. CAUSE: BACnet stac Router may be missing in the installation package. SOLUTION: To fix the BACstac installation problem, check whether the BACstac Router in visible in the list of aplications in Control Panel.

  • Page 56: Usb Dongle Not Recognised

    ECG–UG–14-002 REVISION DATE PAGE 30XAXW Rev G December 2016 56 OF 56 BACnet Option 8.2 USB dongle not recognised The following HW protection key error may be displayed when the USB dongle is not recognised. CAUSE: USB dongle is not recognised. SOLUTION: Install the latest version of SafeNet Inc.

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