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Verge IP phone Message Monitoring example:
Monitored mailbox has no new messages
Monitored mailbox has 10 new messages
4.6
Allworx Message Center
The Allworx Message Center provides unified messaging for Allworx users. When a new voicemail
message is available, the Allworx phone Messages ( ) function button lights and the number of new
messages displays on the Verge IP phone screen. If the phone has a programmable button to monitor
another mailbox, see
Verge IP phone Message Notification example:
Information / active call area
•
Visual Message Center - list of messages for the extension and uses navigation keys for
scrolling and/or soft keys for managing voicemail messages.
•
Audio Message Center - audio menus and keypad presses to manage the voicemail messages
and settings. The Allworx system plays the default language on the Audio Message Center,
regardless of the outside line or call appearance used to access the account. If the Allworx Server
Administrator configured the Allworx server with the Multiple Language Pack feature, users can
press ## to play the Message Center prompts in a language other than English, when prompted.
Users can perform the following tasks within the Message Center:
• Listen to new or saved voicemails.
• Send a message to another user.
• Manage messages.
• Reply to a voicemail.
* Available in the Audio Message Center only.
** Available in the Visual Message Center only.
Callers have the following options (if enabled) after recording a voicemail message:
•
to send your message and end this call, press 1
•
to review your message, press 2
•
to erase and re-record your message, press 3
•
to send your message and dial an extension, press 4
•
to erase your message and end your call, press 9
•
to listen to these choices again, press *
866.ALLWORX * +1 585 421 3850
www.allworx.com
Version: T Revised: February 14, 2019
"Message Monitoring" on page 56
• Clear all listings.
• Clear a single listing.
• Change message listing appearance.**
• Change name recording.*
Allworx Verge IP Phone Series User Guide
for more information.
Messages Indicator
• Manage message greetings.*
• Change password (or PIN).*
Page 57
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