Allworx Verge Series Quick Start Manual
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Allworx Verge Series Quick Start Manual

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Training
For GPDDC Users

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Summary of Contents for Allworx Verge Series

  • Page 1 Training For GPDDC Users...
  • Page 2 Username: _______...
  • Page 3 Call Management Outside Line Access – Call Appearance – dial 91+<phone number> Internal Calls – dial the 4 digit extension number. Call Park – Press the Park soft key, then tell your fellow staff member the PARK ZONE number that briefly appears on YOUR phone screen, which will either be 701, 702, 703….709.
  • Page 4 This page provides access to extnesion listings, Presence Settings, Phone Functions, and Call Queue statistics. Users can access this information by logging on to the web page using the allworx username and password. To access the page, enter https://192.168.1.252 ACD Login/Logout Login - Agents can log into an ACD queue from any desk phone and the ACD queue routes the calls to that phone.
  • Page 5 Allworx Interact Professional...
  • Page 6 Allworx Interact Professional Queue Status...
  • Page 7 Allworx Reach Allworx Reach™ brings the rich functionality of the Allworx phone to iOS and Android devices, offering the efficiency of complete mobility for the Allworx customer. Reach enables users to effortlessly manage calls, contacts, call history and voicemail via a straightforward user interface. Allworx Reach is a free download, available from iTunes for iOS devices and from the Google Play Store for Android devices.

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