5 Troubleshooting
5.1 Problems and Solutions
Following are troubleshooting tips for common problems. Generally, problems can easily be solved
by following these instructions. If the following remedies fail to offer a solution to your problems,
please contact a JAI, Inc. representative.
5.1.1
Remedies: Check that the following are properly connected and operational.
Power supplies
Power cables
Main power source
Shutter control
Async mode
Lens
5.1.2
Remedies: Check that the following are properly connected and operational.
Shutter selection
Iris opening on the lens
5.1.3
Remedies: Check that the following are properly connected and operational.
Proper mode output
Frame grabber software camera selection
5.2 Information and Support Resources
For further information and support:
Phone:
Fax:
E-mail:
Mail:
Symptom: No Video
Symptom: Dark Video
Symptom: Non-synchronized Video
(408) 383-0300
(800) 445-5444
(408) 383-0301
camerasales.americas@jai.com
JAI, Inc.
Sales Department
625 River Oaks Parkway
San Jose, CA 95134
ATTN: Video Applications
Web Site: www.jai.com
Troubleshooting
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