HPE Apollo z70 Maintenance And Service Manual
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HPE Apollo z70 Maintenance And Service Manual

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HPE Apollo z70 Chassis Maintenance and
Service Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: P03102-002
Published: July 2019
Edition: 2

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  • Page 1 HPE Apollo z70 Chassis Maintenance and Service Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2018–2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Illustrated parts catalog................6 Mechanical components........................6 Access panel spare part......................6 PDB air baffle spare part......................7 PDB pass-through board bracket spare part................7 Drive bay bezel spare part......................7 Front bezel spare part.......................7 Miscellaneous blank spare parts....................7 System components..........................8 Drive backplane spare part.......................8 Fan spare part..........................
  • Page 4 Fan cabling............................51 Fan signal cabling........................51 Fan power cabling........................52 PDB pass-through cabling ........................52 RCM internal cabling......................... 53 Specifications.................... 54 Environmental specifications......................54 Mechanical specifications........................54 Power supply specifications......................55 HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply........55...
  • Page 5 Websites..................... 56 Support and other resources..............57 Accessing Hewlett Packard Enterprise Support................57 Accessing updates..........................57 HPE Proactive Care service......................58 Warranty information......................... 58 Regulatory information........................58 Documentation feedback........................59 Acronyms and abbreviations..............60...

  • Page 6: Illustrated Parts Catalog

    Illustrated parts catalog Mechanical components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Item Description Access panel spare part on page 6 PDB air baffle spare part on page 7...

  • Page 7: Pdb Air Baffle Spare Part

    For more information on the removal and replacement procedures, see Removing and replacing the access panel on page 34. PDB air baffle spare part Customer self repair on page 12: No Description Spare part number PDB air baffle P05648-001 The P05648-001 spare kit contain multiple component spares. Only the PDB air baffle (PN 874496-001) is used in this chassis.

  • Page 8: System Components

    33. System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Item Description Drive backplane spare part on page 8...

  • Page 9: Fan Spare Part

    Power supply spare part Customer self repair on page 12: Mandatory Description Spare part number HPE 1600 W Flexible Slot Platinum Plus Hot-plug 863373-001 Low Halogen Power Supply For more information on the removal and replacement procedures, see Removing and replacing a Flexible Slot power supply on page 29.

  • Page 10: Server Node Power Cable Spare Parts

    Description Spare part number Left rack ear assembly 808850-001 Right rack ear assembly 735993-001 Server node power cable spare parts Customer self repair on page 12: No Description Spare part number • For 1U system: Power cable for server nodes 1 P05644-001 and 2 •...

  • Page 11: Power Cord Spare Part

    142258-002 Server options Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported spare parts information, see the Hewlett Packard Enterprise PartSurfer website: http://www.hpe.com/info/partssurfer Customer self repair on page 12: Mandatory Description Spare part number RCM module spare part...

  • Page 12: Customer Self Repair

    Customer self repair Hewlett Packard Enterprise products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period Hewlett Packard Enterprise (or Hewlett Packard Enterprise service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, Hewlett Packard Enterprise will ship that part directly to you for replacement.
  • Page 13 Hewlett Packard Enterprise de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit. REMARQUE: Certaines pièces Hewlett Packard Enterprise ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, Hewlett Packard Enterprise exige que le remplacement de la pièce soit effectué...
  • Page 14 essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di Hewlett Packard Enterprise. Nel caso di riparazione da parte del cliente, Hewlett Packard Enterprise sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 15 Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre Hewlett Packard Enterprise Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt Hewlett Packard Enterprise Ersatzteile kostenlos zur Verfügung. Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von Hewlett Packard Enterprise vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.
  • Page 16 componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. Customer Self Repair Veel onderdelen in Hewlett Packard Enterprise producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
  • Page 17 Hewlett Packard Enterprise) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a Hewlett Packard Enterprise enviará a peça diretamente ao cliente. Há duas categorias de peças CSR: • Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a Hewlett Packard Enterprise substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
  • Page 18 Customer self repair...
  • Page 19 Customer self repair...
  • Page 20 Customer self repair...

  • Page 21: Removal And Replacement Procedures

    Removal and replacement procedures Safety considerations Before performing service procedures, review all the safety information. Electrostatic discharge Be aware of the precautions you must follow when setting up the system or handling components. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices.

  • Page 22: Rack Warnings And Cautions

    This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

  • Page 23: Server Warnings And Cautions

    WARNING: The chassis is heavy. To reduce the risk of personal injury or damage to the equipment, do the following: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 24: Preparation Procedures

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating UPS. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the server in operation during a power failure. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.

  • Page 25: Remove The Server

    This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode. Before proceeding, verify that the server is in standby mode by observing that the power LED is amber. Remove the server CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank.

  • Page 26: Remove The Chassis From The Rack

    Remove the chassis from the rack Prerequisites A fully populated chassis is very heavy. Hewlett Packard Enterprise recommends removing the external chassis components before removing the chassis from the rack. 1. Power down the servers. 2. Remove all power: a. Disconnect each power cord from the power source. b.

  • Page 27: Removing And Replacing The Front Bezel

    3. Press the chassis release latches, and then slide the chassis out of the rack. 4. Place the chassis on a sturdy, level surface. Removing and replacing the front bezel Procedure 1. If installed, unlock and remove the bezel lock or Kensington security lock. For more information, see the lock documentation.

  • Page 28: Removing And Replacing An Lff Hot-Plug Drive

    To replace the component, reverse the removal procedure. Removing and replacing an LFF hot-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Procedure 1.

  • Page 29: Removing And Replacing A Flexible Slot Power Supply

    Procedure 1. If installed, remove the front bezel. 2. Remove the drive blank. To replace the component, reverse the removal procedure. Removing and replacing a Flexible Slot power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it.
  • Page 30 a. Power down all servers. b. If installed, remove the RCM module. 2. If you are replacing the PSU 1 and the RCM module is installed, remove the module. 3. Remove the power supply: a. Release the power cord from the strain relief strap. b.

  • Page 31: Removing And Replacing The Rcm Module

    To replace the component, reverse the removal procedure. Removing and replacing the RCM module Procedure 1. Power down all servers. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the chassis. 3.

  • Page 32: Removing And Replacing The Server Blank

    To replace the component, reverse the removal procedure. Removing and replacing the server blank CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all bays are populated with a component or a blank. CAUTION: To avoid damage to the server or server blank: •...

  • Page 33: Removing And Replacing A Power Supply Blank

    2. Immediately install the replacement server blank spare. Removing and replacing a power supply blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 34: Removing And Replacing The Access Panel

    Removing and replacing the access panel Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Power down all servers. 2. Remove all power: a. Disconnect each power cord from the power source. b.
  • Page 35 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the chassis. 3. Disconnect all peripheral cables from the servers. 4. Remove the chassis from the rack on page 26 5. Remove the access panel. 6.

  • Page 36: Diagnostic Tools

    The AMI MegaRAC SP-X is a server management solution composed of both firmware and software components. Use the browser-based MegaRAC SP-X GUI to remotely monitor and configure the server. For more information, see the HPE Apollo 70 System BMC Web UI User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/apollo70-BMC-UG).

  • Page 37: Usb Support

    The Shell> prompt appears. 5. Enter the commands required to complete your task. 6. Enter the exit command to exit the Shell. USB support Hewlett Packard Enterprise servers support all USB operating speeds depending on the device that is connected to the server. External USB support Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures.

  • Page 38: Component Identification

    Component identification System components Item Description 2U server node Chassis Server blank 1U server node RCM module (optional) Power supply Front panel components 1U system front panel components Component identification...

  • Page 39: System Front Panel Components

    Use a mobile device to scan the QR code label to display the chassis mobile product page (http:// www.hpe.com/qref/apolloz70). This page contains links to the chassis setup information, spare part numbers, QuickSpecs, and other useful product links. Front panel LEDs and buttons...

  • Page 40: Chassis Uid Led

    Item Description Status Definition Solid amber System in standby No power present Power On/Standby button Solid green System on and normal operation and system power LED (Node 2) Flashing green Performing power-on sequence Solid amber System in standby No power present 3 to 6 —...

  • Page 41: Remotely Toggling The Server Uid Led On And Off

    also flashes blue. Activating the UID LED allows an onsite technician to quickly identify a chassis for maintenance tasks. Authorized users can remotely toggle the UID LED on and off using the IPMItool. When activated through IPMItool, the UID LED will continue to flash blue until it is turned off again in IPMItool. Remotely toggling the server UID LED on and off Prerequisites This procedure is done in the IPMItool CLI.

  • Page 42: System Rear Panel Components

    Item Description RCM module (optional) Power supply 2 Power supply 1 Server node 2 Server node 1 2U system rear panel components Item Description Server node 3 RCM module (optional) Power supply 2 Power supply 1 Server node 1 Component identification...

  • Page 43: Power Supply Led

    Power supply LED Status Definition Solid green The power supply is operating normally. One or more of the following conditions exists • Power is unavailable • Power supply failure • Power supply is in standby mode • Power supply error Fans Component identification...

  • Page 44: Fan Bay Numbering

    Fan bay numbering Fan mode behavior The server supports redundant fan mode. If a fan fails, the following system behavior is exhibited: • A single fan failure or a missing fan, the system continues to operate. • A second fan failure or a missing fan in different fan cages, the system continues to operate. •...

  • Page 45: Low Profile Lff Drive Led Definitions

    Low profile LFF drive LED definitions Item Status Definition Fault Solid amber The drive has failed. \Locate Solid blue The drive is operating normally and being identified by a management application. Flashing amber/blue The drive has failed, or a predictive failure alert has been received for this drive;...

  • Page 46: Rcm Module Ports

    Item Status Definition Flashing green The drive is doing one of the following: • Rebuilding (1 flash per second) • Performing a RAID migration • Performing a strip size migration • Performing a capacity expansion • Performing a logical drive extension •...

  • Page 47: Rcm Module Leds

    RCM module LEDs Item Status Definition 1 and 4 BMC activity LED Green or flashing green Network active No network connection 2 and 3 BMC link LED Green Network link No network connection Component identification...

  • Page 48: Cabling

    Cabling Cabling guidelines The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the system cables are black. Observe the following guidelines when working with system cables. Before connecting cables • Note the port labels on the PCA components. Not all of these components are used by all systems: ◦...

  • Page 49: Front I/O Cabling

    • Remove cables that are no longer being used. Retaining them inside the system can restrict airflow. If you intend to use the removed cables later, label and store them for future use. Front I/O cabling Cable color Description Orange Left front I/O cable Blue Right front I/O cable...

  • Page 50: Server Node Power Cabling

    Server node power cabling 1U server node power cabling Cable color Description Orange Power cable for server nodes 1 and 2 Blue Power cable for server nodes 3 and 4 2U server node power cabling Cable color Description Orange Power cable for server node 1 Blue Power cable for server node 3 Cabling...

  • Page 51: Drive Power Cabling

    Drive power cabling Fan cabling Fan signal cabling Cabling...

  • Page 52: Fan Power Cabling

    Fan power cabling Cable color Description Orange Fan cage 1 power cable Blue Fan cage 2 power cable PDB pass-through cabling Cabling...

  • Page 53: Rcm Internal Cabling

    RCM internal cabling Cabling...

  • Page 54: Specifications

    Specifications Environmental specifications Specification Value System inlet temperature (standard operating — support Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F), maximum wet bulb temperature Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature...

  • Page 55: Power Supply Specifications

    Power supply specifications HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current 8.0 A at 200 VAC...

  • Page 56: Websites

    Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional general support websites, see Support and other resources. Product websites HPE Apollo 70 System product page http://www.hpe.com/servers/apollo70 HPE Apollo z70 Chassis support page https://www.hpe.com/support/apolloz70 HPE Apollo 70 System user documents http://www.hpe.com/info/apollo70-docs Websites...

  • Page 57: Support And Other Resources

    Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources...

  • Page 58: Hpe Proactive Care Service

    HPE Proactive Care service Proactive Care information HPE Proactive Care Services www.hpe.com/services/proactivecare HPE Proactive Care Service: Supported products list www.hpe.com/services/proactivecaresupportedproducts HPE Proactive Care Advanced Service: Supported products list www.hpe.com/services/proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central www.hpe.com/services/proactivecarecentral Proactive Care service activation www.hpe.com/services/proactivecarecentralgetstarted...

  • Page 59: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 60: Acronyms And Abbreviations

    Acronyms and abbreviations baseboard management controller customer self repair flexible flat cable IPMI Intelligent Platform Management Interface large form factor printed circuit assembly power distribution board POST Power-On Self-Test Rack Consolidation Management REACH Registration, Evaluation, Authorization, Restriction of Chemicals (European Union chemical regulatory framework) redundant power supply SATA...

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