HPE Apollo kl20 User Manual

2u rackmount server
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HPE Apollo kl20 Server

User Guide

Abstract:
This guide provides an overview of the HPE Apollo kl20 server.
Part Number: 007-6487-001
Published:
October 2017
Edition: Revision 1

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Summary of Contents for HPE Apollo kl20

  • Page 1: User Guide

    HPE Apollo kl20 Server User Guide Abstract: This guide provides an overview of the HPE Apollo kl20 server. Part Number: 007-6487-001 Published: October 2017 Edition: Revision 1...
  • Page 2 2017, Hewlett Packard Enterprise Development LP © Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Record Of Revision

    Record of Revision Version Description October 2017 First release...
  • Page 4: Table Of Contents

    Contents Record of Revision . About This Guide Audience Conventions Introduction Server Chassis Features . Serverboard Features Additional Hardware Components . Special System Notes Independent Nodes . System Power . SATA Backplane/Drives System Safety . 18 Electrical Safety Precautions . 18 General Safety Precautions .
  • Page 5 . 21 Server Installation . Unpack the System . . 21 Prepare for Setup . 21 Choose a Setup Location . 22 Warnings and Precautions . 22 Rack Precautions . 22 Server Precautions . . 23 Rack Mounting Considerations . .
  • Page 6 Removing the Chassis Cover for Maintenance Procedures . . 38 Replacing a Power Supply . . 39 Installing and Removing Disk Drives . . 41 Removing a Hard Drive Carrier from the Chassis . . 42 Removing a Drive from a Drive Carrier .
  • Page 7: About This Guide

    Audience This guide is written for owners, installers, system administrators, and users of HPE Apollo kl20 servers. It is written with the assumption that the reader has a good working knowledge of computers and computer systems.
  • Page 8: Conventions

    Conventions The following conventions are used throughout this document: Convention Meaning This fixed-space font denotes literal items such as commands, files, Command routines, path names, signals, messages, and programming language structures. The italic typeface denotes variable entries and words or concepts being variable defined.
  • Page 9: Introduction

    Chapter 1 Introduction The HPE Apollo kl20 server is a 2U rackmount server (see below) It has two main subsystems: the 2U server chassis and four nodes based on single-socket serverboards. Figure 1-1 The HPE Apollo kl20Server This chapter describes the server using the following topics: •...
  • Page 10: Server Chassis Features

    Server Chassis Features Table 1-1 describes the main features of the HPE Apollo kl20 server chassis. For a comprehensive description of the server features, please see the QuickSpecs at: www.hpe.com/servers/apollo-kl20 Table 1-1 Server Chassis Features Feature Description System power The chassis includes a high-efficiency 80-plus Platinum certified power supply, rated at 2000 Watts plus one redundant backup power supply.
  • Page 11 The figures below shows the noteworthy components on the front and rear of the server chassis. Item Front View HPE Apollo kl20 Chassis (2U) Power Button Unit Identification (UID) LED/button 12 LFF Hot-swap SATA Drive Bays Item Rear View Hot-swap Nodes (Four nodes per kl20 Server)
  • Page 12 The figures below shows the top view of the server chassis. Item Top View Intel Phi Processor up to 230W Four Internal Fans DDR4 Memory DIMMs Drive Backplane...
  • Page 13: Serverboard Features

    Serverboard Features At the heart of the HPE Apollo kl20 server are single-socket serverboards based on the Intel ® C612 chipset and designed to provide maximum performance. Four of these serverboards are mounted in the server chassis. Table 1-2 describes the major features of the serverboards. For a comprehensive description of the serverboard features, see the QuickSpecs at: www.hpe.com/...
  • Page 14 Figure 1-2 is a general block diagram and may not represent the exact features on your Note: serverboard. This block diagram is intended for your reference only. Apollo kl20 Node Board Diagram Intel Phi Processor DMI2 SXB1 SXB3...
  • Page 15: Additional Hardware Components

    Additional Hardware Components In addition to the serverboards and chassis, the following hardware components have been included with the server: • Four 1U passive CPU heat sinks • Four plastic air shrouds • Four 80x80x38mm cooling fans • Four SATA backplanes •...
  • Page 16: Special System Notes

    Special System Notes With four serverboards acting as four separate nodes all incorporated into a single chassis, the HPE Apollo kl20 server is a unique server system. The following sub-sections describe some special notes affecting these aspects of the configuration: •...
  • Page 17: Sata Backplane/Drives

    SATA Backplane/Drives As a system, the HPE Apollo kl20 server supports the use of twelve SATA drives. A single SATA backplane works to apply system-based control for power and fan speed functions but, at the same time, logically connects a set of three SATA drives to each serverboard. Consequently, RAID setup is limited to a three-drive scheme—that is, RAID cannot be spread across all twelve...
  • Page 18: System Safety

    Electrical Safety Precautions Basic electrical safety precautions should be followed to protect yourself from harm and the HPE Apollo kl20 system from damage, as follows: • Be aware of the locations of the power on/off switch on the chassis as well as the room's emergency power-off switch, disconnection switch or electrical outlet.
  • Page 19: General Safety Precautions

    After accessing the inside of the system, close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made. Caution: The HPE Apollo kl20 system and any other rackmounted equipment is not to be used as a shelf or workspace.
  • Page 20: Esd Precautions

    ESD Precautions Caution: Electrostatic discharge (ESD) is generated by two objects with different electrical charges coming into contact with each other. An electrical discharge is created to neutralize this difference. The discharge can damage electronic components and printed circuit boards. The following measures are generally sufficient to neutralize this difference before contact is made to protect your equipment from ESD: •...
  • Page 21: Server Installation

    Chapter 3 Server Installation This chapter provides a quick setup checklist to get the HPE Apollo kl20 server operational. Unpack the System Inspect the shipping container used for the server and note if it was damaged in any way. If the server shows damage, file a damage claim with the carrier who delivered it.
  • Page 22: Choose A Setup Location

    • The HPE Apollo kl20 server weighs 88 lbs (40 kg). Always use proper lifting techniques when you move the server. Always get the assistance of another qualified person when you install the sever in a location above your shoulders.
  • Page 23: Server Precautions

    Server Precautions • Review the electrical and general safety precautions in Chapter 2, “System Safety.” • Determine the placement of each component in the rack before you install the rails. • Install the heaviest server components in the bottom of the rack first, and then work up. •...
  • Page 24: Circuit Overloading

    Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
  • Page 25 Rail Assembly Extending the Rails Quick- Release Tab Separating the Inner Rail Extension Figure 3-1 Separating and Installing the Rack Rails Outer rails attach to the rack and hold the chassis in place. The outer rails for the chassis extend between 30 inches and 33 inches.
  • Page 26: Install The Inner Rail Extensions

    6. Press the button where the two outer rails are joined to retract the smaller outer rail. 7. Hang the hooks of the rails onto the rack holes and if desired, use screws to secure the front of the outer rail onto the rack. 8.
  • Page 27: Install The Server In A Rack

    Install the Server in a Rack Warning: The HPE Apollo kl20 server weighs 88 lbs (40 kg). Always use proper lifting techniques when you move the server. Always get the assistance of another qualified person when you install the sever in a location above your shoulders. Failure to do so may result in serious personal injury or damage to the equipment.
  • Page 28: Check The Serverboard Setup

    Check the Serverboard Setup After you install the server in the rack, you will need to open the unit to make sure the serverboards are properly installed and all the connections have been made. Before operating the server for the first time, it is important to remove the protective film covering the top of the chassis.
  • Page 29: Checking The Components And Setup

    Figure 3-4 Accessing the Inside of the Chassis Checking the Components and Setup You may have one or two processors already installed into each of the serverboards. Ensure that the serverboards are populated per your order. See “Independent Nodes”. Your server system comes with system memory already installed. Make sure all DIMMs are fully seated in their slots.
  • Page 30: Checking The Drive Bay Setup

    Checking the Drive Bay Setup Ensure that the peripheral drives and the SATA drives have been properly installed and all connections have been made. Do not operate the server without drives or drive trays in the drive bays. Depending upon your system’s configuration, your system may have one or more drives already installed.
  • Page 31: System Monitoring

    Chapter 4 System Monitoring There are several buttons and LEDs on the control panel and on the drive carriers to keep you constantly informed of the overall status of the system. As shown in Figure 4-1, the chassis has four control panels on the handles of the chassis. Each control panel controls one of the four system nodes.
  • Page 32: Control Panel Components

    Control Panel Components Figure 4-2 shows the components of one of the control panels. Figure 4-2 Control Panel Components...
  • Page 33 Table 4-1 describes the functions of the components. Table 4-1 Control Panel Components Component Description The main power button on each of the four control panels is used to apply or remove power from the power supply to each of the four nodes in the chassis. Turning off system power with this button removes the main power but keeps standby power supplied to the system.
  • Page 34: Drive Carrier Leds

    Drive Carrier LEDs The server chassis uses SATA drives. Each SATA drive carrier has two LEDs. Table 4-2 describes the functions of the two LEDs. Table 4-2 Disk Carrier LEDs Description Blue Each Serial ATA drive carrier has a blue LED. When illuminated, this blue LED (on the front of the SATA drive carrier) indicates drive activity.
  • Page 35: Power Supply Led

    PS warning events where the power supply continues to operate (high temperature, high power, high current, slow fan). Note: The HPE Apollo kl20 server is only considered to be N+1 in the 200-240V range; the 100-127V range requires both power supplies to be operating.
  • Page 36: Chassis Maintenance

    Chapter 5 Chassis Maintenance For warranty and safety considerations, HPE designates the following chassis components as customer-replaceable units: • Power supplies • Disk drives These components are all hot-swappable; that is, you can replace them without powering down the server. A trained service technician should install and replace all other components.
  • Page 37: Before You Start

    Before You Start Warning: Review the warnings and precautions listed in this manual before setting up or servicing this chassis. These include the items described in Chapter 2, “System Safety.” Tools and Supplies Needed • Phillips (cross head) screwdriver • Anti-static wrist strap and conductive foam pad (recommended) Left-Right and User Position All references to left, right, front, top, and bottom assume you are facing the front of the chassis...
  • Page 38: Removing The Chassis Cover For Maintenance Procedures

    Removing the Chassis Cover for Maintenance Procedures To provide proper ventilation and cooling, the chassis cover must remain in place during normal operation to allow proper airflow and prevent overheating. The protective film (see Figure 5-1) covering the top of the chassis should have been removed prior to operating the server for the first time.
  • Page 39: Replacing A Power Supply

    Replacing a Power Supply The server chassis includes two redundant 2000-Watt power supplies. These power supplies are auto-switching-capable. This enables them to automatically sense and operate at a 100V to 240V input voltage. An amber light will be illuminated on the power supply when the power is off. An illuminated green light indicates that the power supply is operating.
  • Page 40 3. Push the new power supply module into the power bay until you hear a click. Note: The HPE Apollo kl20 server is only considered to be N+1 in the 200-240V range; the 100-127V range requires both power supplies to be operating.
  • Page 41: Installing And Removing Disk Drives

    Installing and Removing Disk Drives You do not need to access the inside of the chassis or remove power to install or replace SATA drives. The server chassis contains four individual motherboards in separate node drawers. Each motherboard node controls a set of three hard drives. Note that if a motherboard node drawer is pulled out of the chassis, the hard drives associated with that node will power down as well.
  • Page 42: Removing A Hard Drive Carrier From The Chassis

    Removing a Hard Drive Carrier from the Chassis The drives are mounted in drive carriers to simplify their installation and removal from the chassis. These carriers also help promote proper airflow for the drive bays. Use the following steps to remove the HDD carrier: Press the release tab on the drive carrier.
  • Page 43 2. Use the handle to pull the drive out of the chassis. Figure 5-6. Figure 5-6 Removing Drive Carrier From Chassis...
  • Page 44: Removing A Drive From A Drive Carrier

    Removing a Drive from a Drive Carrier If you are replacing a failed drive or dummy drive, use the following steps: Remove the screws connecting the drive tray (or dummy drive) to the carrier. Figure 5-7 Figure 5-8. 2. Slide the drive from the carrier. Figure 5-7 Removing a Dummy Drive Caution: Except for short periods of time while swapping hard drives, do not operate the server...
  • Page 45: Installing A Hard Drive Into A Carrier

    Installing a Hard Drive into a Carrier To install a hard drive into a hard drive carrier, perform the following steps after removing the hard drive carrier from the chassis: Place the hard drive carrier on a flat, stable surface such as a desk, table, or work bench. 2.
  • Page 46: Checking The Airflow

    Checking the Airflow Airflow is provided by four chassis cooling fans. The system component layout was designed to direct sufficient cooling to the components that generate the most heat. Perform the following checks to maintain proper airflow: • Ensure that there are no objects to obstruct airflow in and out of the server. •...
  • Page 47: Troubleshooting

    Chapter 6 Troubleshooting This chapter describes troubleshooting for the problems listed below. Chapter 4 describes use of the control panel to monitor the overall system status and the status of specific components. Chapter 5, “Chassis Maintenance” describes how to replace defective components. •...
  • Page 48: If The System Does Not Power Up

    If the System Does Not Power Up If the system will not power up when the front power button is pushed, use the following checklist to identify common sources for the problem: • Make sure that both ends of each system power cable are firmly connected to the power supply and the corresponding power source(s) or power distribution unit (PDU).
  • Page 49: No Video After System Power Up

    No Video After System Power Up If the system powers up and appears to be booting normally but no video is present, try the following basic solutions: • Confirm your monitor is plugged in and switched on. • Check all video cables and ensure they are properly connected. •...
  • Page 50: Technical Specifications And Regulatory Information

    Appendix A Technical Specifications and Regulatory Information For a comprehensive list of technical specifications and regulatory information for the HPE Apollo kl20 server, please refer to the QuickSpecs at: www.hpe.com/servers/apollo-kl20 Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage www.hpe.com/storage/spock...
  • Page 51: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
  • Page 52: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 53: Warranty Information

    To view the warranty for your product, see the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support Center: www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties HPE Storage Products www.hpe.com/support/Storage-Warranties...
  • Page 54: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product...

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