Mitel 6940 User Manual page 2

Mitel 6940 Handset is touchscreen, many of the features mentioned below are buttons
within the touchscreen. Bluetooth cordless earpiece is also connected as default.
Handling Calls
Make A Call
•
Lift the handset (or leave handset in the cradle to dial handsfree)
•
External Call – Dial 9 then the telephone number
•
Internal Call – Dial the internal extension number or press a pre-programmed button
•
To end the call, replace the handset (or if handsfree press the Goodbye button).
Answer A Call
•
Lift the handset (or press the speaker/headset button to answer handsfree).
Place a Call on Hold
•
Whilst on a call press the Hold button, you can then replace the handset into the cradle
•
To return to the call press the Hold button or the flashing Line button that shows the call holding.
Mute
•
Press the mute button to toggle mute on or off. The caller will not be able to hear you but you will be able to hear
them.
Transfer a call
•
Whilst on a call press the Xfer button then you can either:
o
Transfer internally by dialling the extension number
o
Transfer externally by dialling 9 followed by the telephone number
o
Transfer a call to someone's mailbox by dialling 2500 then enter the extension number
•
Connect the call to the recipient by replacing the handset either before or after they have answered the call.
•
Press the flashing call button to return to the call if you do not wish to transfer it or press cancel.
If you have a pre-programmed button for an extension you do not have to press the transfer button first you can simply press
the button.
To Pick up a call ringing elsewhere
•
Either press the button assigned as Group pickup
•
Or press Pickup soft key followed by the extension number or button assigned to the extension or group that is ringing
(which should be flashing to indicate a ringing call)
Redial
•
Press the redial button once to access the call history then use the navigation button to scroll across to the list and
select the call and select Dial.
•
Press the redial button twice to redial the last number
Business to Business Telecommunications
www.oceantelecom.com
01284 729 869
10 Woodside Business Park, Thetford Road, Ingham, Suffolk, IP31 1NR
| info@oceantelecom.com