Ruckus Wireless Q910 User Manual
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Ruckus Wireless Q910 User Manual

Ruckus Wireless Q910 User Manual

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USER GUIDE
Q910
Guide
Part Number: P01-Q910-US00
Publication Date: 12 June 2018

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  • Page 1 USER GUIDE Q910 Guide Part Number: P01-Q910-US00 Publication Date: 12 June 2018...
  • Page 2 Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you. Q910-US00 User Guide Part Number: P01-Q910-US00...
  • Page 3 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Professional Installation is required. Ruckus Networks, An ARRIS Company 350 West Java Drive, Sunnyvale, California 94089. https://www.ruckuswireless.com/ Q910-US00 User Guide Part Number: P01-Q910-US00...
  • Page 4 Trademarks The Ruckus, Ruckus Wireless, Ruckus logo, Big Dog design, BeamFlex, ChannelFly, EdgeIron, FastIron, HyperEdge, ICX, IronPoint, OPENG, Xclaim, and ZoneFlex and trademarks are registered in the U.S. and other countries. Ruckus Networks, Dynamic PSK, MediaFlex, FlexMaster, Simply Better Wireless, SmartCast, SmartCell, SmartMesh, SpeedFlex, Unleashed, ZoneDirector and ZoneFlex are Ruckus trademarks worldwide.

  • Page 5: Table Of Contents

    Self-Service Resources ................................. 7 About this Document ..................................9 Introduction ....................................9 Abbreviations..................................... 10 Physical Installation of Q910 ................................11 Q910 Access Point Installation ..............................11 Before You Begin ..................................11 Mounting Instructions ................................12 Step 1: Connecting and Sealing the RJ45 Cables ........................ 12 Step 2: Attaching the U-Joint bracket to the Mounting Bracket ..................

  • Page 6: Preface

    DANGER A Danger statement indicates conditions or situations that can be potentially lethal or extremely hazardous to you. Safety labels are also attached directly to products to warn of these conditions or situations. Q910-US00 User Guide Part Number: P01-Q910-US00...

  • Page 7: Command Syntax Conventions

    Access to Release Notes requires an active support contract and Ruckus Support Portal user account. Other technical documentation content is available without logging into the Ruckus Support Portal. White papers, data sheets, and other product documentation are available at https://www.ruckuswireless.com. Q910-US00 User Guide Part Number: P01-Q910-US00...

  • Page 8: Online Training Resources

    Ruckus products, including: • Technical Documentation—https://support.ruckuswireless.com/documents • Community Forums—https://forums.ruckuswireless.com/ruckuswireless/categories • Knowledge Base Articles—https://support.ruckuswireless.com/answers • Software Downloads and Release Notes—https://support.ruckuswireless.com/software • Security Bulletins—https://support.ruckuswireless.com/security Q910-US00 User Guide Part Number: P01-Q910-US00...
  • Page 9 Using these resources will help you to resolve some issues and will provide TAC with additional data from your troubleshooting analysis if you still require assistance through a support case or RMA. If you still require help, open and manage your case at https:// support.ruckuswireless.com/case management Q910-US00 User Guide Part Number: P01-Q910-US00...

  • Page 10: About This Document

    This document can be divided broadly into following two sections: • Hardware installation for Q910 APs • Commissioning of APs using Ruckus Cloud Each AP could be powered by either a managed PoE+ switch or PoE injector (PoE+ advisable) or DC power adaptor shipped within the AP box, whichever is available.

  • Page 11: Abbreviations

    About this Document Abbreviations Abbreviations The following table describes the abbreviations used in the document. TABLE 2 Abbreviations Abbreviation Description Access Point Element Management System Evolved Packet Core Global Positioning System Mobility Management Entity Ruckus Small Cell Q910-US00 User Guide Part Number: P01-Q910-US00...

  • Page 12: Physical Installation Of Q910

    This Quick Setup Guide provides step-by-step instructions on how to set up your Ruckus Small Cell Q910 AP. After completing the steps described in this guide, you will be able to place the Q910 at your site and provide LTE wireless network access to users. FIGURE 1 Ruckus Small Cell Q910 Access Point Before You Begin The AP box shipped to you must be come with everything required to mount and power up the AP.

  • Page 13: Mounting Instructions

    Do not plug PoE IN power into the Ethernet OUT port. WARNING If using a PoE switch to supply power to Q910, 30W must be reserved for Q910 on the switch. Failure to ensure a 30W supply may result in unpredictable operation of the access point.
  • Page 14 Feed the end of the cable through the sealing nut, rubber O-ring, clamping ring assembly and cable gland base. FIGURE 3 RJ-45 Cable and Cable Gland Assembly Connect the cable to the Ethernet port in Q910. Tighten the cable gland base into the Q910 chassis to 7 N.m or 62 in-lbs. Q910-US00 User Guide Part Number: P01-Q910-US00...

  • Page 15: Step 2: Attaching The U-Joint Bracket To The Mounting Bracket

    Physical Installation of Q910 LTE Access Point Mounting Instructions Wrap the clamping ring assembly around the rubber O-ring. Make sure that the clamping ring assembly fully encloses the rubber O-ring. Seat the clamping ring assembly and rubber O-ring in the cable gland base.

  • Page 16: Step 3B: Attaching The Mounting Bracket To A Metal Pole

    The linkage bracket attaches to the U-joint bracket using an M8 bolt and washer set. The linkage bracket is symmetrical and either end can be attached to the U-joint bracket. NOTE If you are mounting Q910 horizontally, use the longer (175 mm) linkage bracket. If you are mounting Q910 vertically, use the shorter (100 mm) linkage bracket. Q910-US00 User Guide...
  • Page 17 Physical Installation of Q910 LTE Access Point Mounting Instructions FIGURE 5 Vertical mounting with Short Linkage Arm Q910-US00 User Guide Part Number: P01-Q910-US00...
  • Page 18 Physical Installation of Q910 LTE Access Point Mounting Instructions FIGURE 6 Horizontal mounting with Long Linkage Arm Loosely assemble the linkage bracket (A), the U-joint bracket (C), one serrated external-tooth lock washer (B), and one M8 bolt and washer set (D).

  • Page 19: Step 5: Attaching The Ap Bracket To The Linkage Bracket

    Physical Installation of Q910 LTE Access Point Mounting Instructions FIGURE 7 Attaching the linkage bracket to the U-joint bracket Set the azimuth required by AP. Tighten the M8 bolt to 13.6 N-m (10 ft-lbs.) Continue with Step 5: Attaching the AP Bracket to the Linkage Bracket on page 14.

  • Page 20: Step 6: Attaching The Ap Bracket To The Access Point

    Physical Installation of Q910 LTE Access Point Mounting Instructions FIGURE 8 Attach the linkage bracket to the AP bracket Step 6: Attaching the AP Bracket to the Access Point Place the AP bracket on to the back side of AP so that the four larger screw holes on the bracket align with the four screw holes on AP.
  • Page 21 Physical Installation of Q910 LTE Access Point Mounting Instructions Use four 0.5-inch x 0.250-28 hex bolts with split lock and flat washer sets to mount the AP bracket to AP. Tighten the bolts to 2.5-3.0 N.m or 22-27 in-lbs. CAUTION Make sure that the screws are no longer than 0.5 inch.

  • Page 22: Step 7: Setting The Elevation And Tightening The Elevation Bolt

    CAUTION Q910 AP includes one 12 mm stainless steel M6x1 earth ground screw with split lock and flat washers. Make sure that any replacement screw is no longer than 12 mm. If a screw is longer than 12 mm, it can damage the AP chassis.

  • Page 23: Step 9: Installing The Security Cable

    Attach the safety cable to the AP. FIGURE 11 Attaching the Security Cable Congratulations! You have mounted your Q910 access point. Step 10: Checking LED Lights Once connected, the AP will power on and automatically connect to the Ruckus Cloud over the Internet to configure itself. You will see some activity and after 2-5 minutes all lights should turn solid Green or solid Amber (LTE LED).

  • Page 24: Support

    Q910-US00 LTE Access Point Support In case you run into any issue and you need help, please call us or email us: at http://support.ruckuswireless.com Copyright © 2018 Ruckus Networks, an ARRIS company. All rights reserved. 350 West Java Dr. Sunnyvale, CA 94089.

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