Table of Contents
Advertisement
BioMonitor SmartLead
12.1 Website Link to FAQ
Answers to common questions can be found at Noraxon's Frequently Asked Questions (FAQ)
website page at this link:
https://www.noraxon.com/support-learn/technical-support/faqs/
Other educational material is available at this link:
https://www.noraxon.com/support-learn/technical-support/
13 Service and Repair
13.1 Availability of Circuit Diagrams and Component Lists
Noraxon will make available on request circuit schematics, component parts lists and calibration
instructions to assist qualified technical personnel in the service and maintenance of the Ultium
Receiver System.
13.2 Warranty Information
Noraxon equipment including optional items is guaranteed to be free from defects in material and
workmanship for 1 year from the date of purchase. The warrant period begins on the date of
product shipment from Scottsdale, Arizona.
Warranty coverage does not apply to damage incurred through accident, alteration, abuse or
failure to follow instructions contained in this document.
An optional extended warranty is available. Please contact Noraxon USA for further details.
13.3 Submitting Technical Support Requests
A Support Request can be submitted using the online form available at this link:
https://www.noraxon.com/support-learn/support-request/
Provide all information requested by the form including a detailed description of the problem
being experienced and your telephone number or e-mail address.
13.4 Returning Equipment
Be sure to obtain an RMA Number (return material authorization) before returning any equipment.
Completing the online service request form will assign an RMA Number. Otherwise contact
Noraxon USA.
P852 Rev B (April 2019)
16
Advertisement
Table of Contents
