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ACCOUNTS ► Account Cancellation (central station)
This tool enables you to cancel Subscriber accounts. When selected, the Account Cancellation form appears, allowing you
to cancel one account or multiple accounts using a batch file.
To proceed, you must enter the required details and then click Submit Cancellation.
1.
Enter the information for the account to be cancelled.
2.
Read each cancellation option and choose the appropriate option.
3.
Click Submit Cancellation. The request is sent to AlarmNet, and billing is stopped. All of the associated data will
be deleted and the SIM card will be deactivated after 30 minutes.
4.
For multiple cancellations, submit the accounts as a batch file. Click Browse, and navigate to your batch file.
5.
Click Submit Cancellation. The request is sent to AlarmNet, and billing is stopped.
For information on creating batch files see the next topic.
AlarmNet360 Online Help Guide
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