Call Hold; Call Transfer - ATCOM D2X User Manual

D2X IP Phone User Manual
D2X supports up to 24 concurrent calls. If there is a new incoming call when you're talking on
D2X, the new incoming call will be displayed on LCD and status indicator LED will be fast
blinking. User can press soft key "Hold" then press "Answer" to receive the new incoming call.

3.4. Call Hold

The current calling will be hold by pressing soft key "Hold" or ,and the held call will
be resumed after pressing soft key "Resume" or or the corresponding line key. Even
on 3-way conference calling, the conference will be held after pressing "Hold" key, and be
resumed to 3-way conference after pressing "Hold" Key again. Remember the conversation is
still on hold without being ended even if hung up under the status of hold.

3.5. Call Transfer

1. Attended call transfer
The attended transfer allows user to call a third-party before transferring the calling.
While calling, press the "Transfer" soft key to hold the current call and dial the target number
you want to transfer to on the activated line and press "Send" soft key to call that number.
After the target party answers the call, press "Transfer" soft key again to complete the
transfer.
If the target number has been setup in the current BLF list, and you have already finished the
necessary setup on Webpage of D2X, there is an easier way to complete the attend transfer.
While calling, press the corresponding BLF key of the target number and then press the
"Transfer" soft key, the attend transfer will be achieved.
2. Blind call transfer
The blind transfer allows user to transfer a call without speaking to the third party. On the user
side, the call will be ended as soon as the target phone number is dialed.
Operating steps: Press "Transfer" soft key to get more option, then press "Blind" soft key,
input the transfer target number and press "Send" soft key.
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