C&K systems SYSTEM 238 Installation Manual page 23

Question: How do I interpret the Unit Status Reports? Can the codes be changed?
Answer: The Reporting Codes for the Unit Status Report is a two-digit code. The first digit is programmed into CL 2A
Digit Position (3) and may be any value from 0 - F. The second digit is fixed by the firmware and cannot be
changed. Please note that programming a 0 into 2A (3) will disable the report and no Unit Status information
will be sent. Additional information about Unit Status Reporting Codes can be found on page 17 in the program-
ming section.
Question: How do I enter Receiver and RPS Phone Numbers? Why do I have to enter the E at the end of the number?
Answer: The System 2316 is designed to handle phone numbers up to 18 digits long, but the firmware can only handle 6
digits per Command Location. This means that 3 Command Locations are required to store a phone number.
With variations in number length and special characters which may need to be included, the software needs
some method of determining the end of the number. The E (entered by pressing [*][4]) tells the software that it
has reached the end of the phone number and to ignore any additional digits.
For Example:To program the panel for Receiver #1 with a phone number of 555-1212 and disable
C
NOTE: Entering [*] [2] in CL 0D (1) will display the value "C" and entering [*] [4] in CL 0E (5) will display the value "E".
Question: How can I correct the problem of two Alpha keypads with the same address?
Answer: When two keypads have been given the same address, a conflict occurs on the data bus since two keypads are
trying to communicate at the same time. The only way to correct the problem is to disconnect both keypads and
then re-address one of them, making sure that the address is not used by any other keypad. To re-address the
keypad, enter Alpha Keypad Programming ( [Installer Combination] [*] [0] [1] [#] ) and scroll backward one step (
[*] [BYPASS] ). Then enter the new address. Don't forget to reset the panel ([Master Combination] [*] [6] [8] ]#])
after changing the address, so the panel knows how to properly address the keypad. For additional information
about keypad addressing, see page 5.
Question: Why can't my panel communicate with the Central Station?
Answer: There are several reasons for the panel not communicating. The first place to look is CL 2F (1). This is the Unit
Control, if Digit Position (1) is programmed with a 1, all communication except RPS is disabled. If 2F (1) is
programmed with a 0, check to ensure that all of the following parameters are properly set:
Account Number 1 is programmed into CL 0C
Receiver #1 Phone Number is correctly programmed into CL 0D - 0F
Receiver Format and Message Format agree CL 0A
Communication Control (CL 0B) is correctly programmed
The RJ-31X jack is correctly wired (terminals 4 & 5 are not switched with 1 & 8)
How do I disarm my panel if I accidently locked myself out by programming my user code as Arm Only?
Question:
Answer: The only way to correct this problem is to access the panel through Remote Programming (RPS) or Direct
Connect (also RPS) and disarm the panel. Then use the remote programming to re-program the panel. For
additional information about RPS, see the Commander II/Monitor II Operating Manual.
Question: Why doesn't my keypad respond? The Power LED is lit, but nothing happens.
Answer: The panel may be in the KILL mode. On the LED keypad, only the Power LED will be lit. On the Alpha II
keypad, the Power LED will be lit and the Service Message, if programmed, will be displayed. To restore the
panel, press [Installer Combination] [*] [6] [9] [#].
the call waiting feature using *70, enter the following sequence:
Command Location 0D
7
0 5 5
(1) (2) (3) (4) (5)
Command Location 0E
5 1 2 1 2
(6) (1) (2) (3) (4)
23
Command Location 0F
E 0 0 0 0
(5) (6) (1) (2) (3)
SYSTEM 238 Installation Manual
0 0 0
(4) (5) (6)