Magicard Avalon User Manual

Magicard Avalon User Manual

Id card printer
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AVALON and AVALON DUO Printer USER MANUAL
This guide is to assist you with the set-up and use of your Magicard Avalon ID card printer.
The printer models covered by this document include:-
Avalon Std Printer
Avalon Mag Printer
Avalon Duo Std Printer
Avalon Duo Mag Printer
standard
- M9006-644E
- M9006-654E
- M9007-224E
- M9007-225E
standard
option
www.ultramagicard.com
Avalon Duo
Avalon 105 &
only
Avalon Duo 105
only
Issue 2.00
09.02.2007

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Summary of Contents for Magicard Avalon

  • Page 1 AVALON and AVALON DUO Printer USER MANUAL This guide is to assist you with the set-up and use of your Magicard Avalon ID card printer. The printer models covered by this document include:- Avalon Std Printer Avalon Mag Printer Avalon Duo Std Printer...
  • Page 2: Table Of Contents

    AVALON and AVALON DUO Printer USER MANUAL Index Before Use... 3 Safety Instructions ... 3 About this guide... 3 1. Installing the Printer ... 4 2. Installing the UltraDriver ... 6 3. Choosing the right Dye-Film Ribbon... 7 4. Loading the Dye-Film Ribbon ... 7 5.
  • Page 3: Before Use

    Pack the printer in its original packaging. If you have a problem with the installation or operation of your Magicard printer, please first recheck to ensure that you have followed the instructions given in this guide and on the CD ROM.
  • Page 4: Installing The Printer

    Grip the handle between finger and thumb, then push and release the cleaning cassette. Remove the Plug in the printer Make sure that the printer is turned Off, i.e. the On/Off button is slightly protruding from the front panel. Plug the power supply lead provided into the...
  • Page 5 AVALON and AVALON DUO Printer USER MANUAL Print a test card 1. Switch the printer on. You will hear some motor activity and see the indicators flash. 2. When ready, the red Error indicator should be off and the green indicator on.
  • Page 6: Installing The Ultradriver

    “run”. Type “D:\autorun” (where D is the drive letter for your CD drive), then press the return key. The driver CD ‘Splash Screen’ will appear. Select your printer model – Avalon or Avalon Duo. Select the “Install Software” option Then select the “Install Driver” option...
  • Page 7: Choosing The Right Dye-Film Ribbon

    4. Loading the Dye-Film Ribbon Open the top cover by pushing down on it and operating the release catch on the top of the printer. Remove the used dye-film by gently pulling both spools upwards until disengaged from the clips. Take care not to bend and break the clips.
  • Page 8: Choosing The Right Cards

    For access control and smart card applications, your dealer should provide the appropriate type for direct to card printing. For good consistent results, stick to a single variety of good quality cards, such as those available from your Magicard dealer.
  • Page 9: Loading The Cards

    (For loading Mag Stripe or HoloPatch cards see box on the left.) Loading Magnetic Stripe Cards Make sure the stripe is on the right and underneath when viewed from the front of the printer. Loading HoloPatch® Cards The standard position gold foil patch on the cards should be on top, and on the right-hand side when viewed from the front of the printer.
  • Page 10: Cleaning Your Printer

    A clean printer produces better quality cards, as dust and dirt are not present when the card is being printed. • A clean printer is much less likely to require factory maintenance, and the print head in your printer will last for many years of normal use. Remember, large particles of dirt can damage the printhead.
  • Page 11: Cleaning Supplies

    Remove the card hopper and open the top door (the red light comes on). • Ensure the dye film is not touching the base of the printer inside. If it is, take up the slack by winding the supply spool backwards or remove the dye film before starting the cleaning cycle.
  • Page 12: Cleaning The Printhead

    You should clean the printhead if any lines are seen on printed cards. To clean the printhead: • Use the special printhead cleaning pen from your Magicard printer cleaning kit. See ‘Cleaning Supplies’. • Open the printer and draw the pen several times across the length of the printhead.
  • Page 13: Printer Driver Settings

    On the PC, go to “Start” >> “Printers and Faxes” The Printer Tab Shows which model of printer you are using by displaying a picture and the model name. The Printer Tab will display a diagram showing which card dimensions are...
  • Page 14 When enabled, the printer will self-check (verify) all magnetic encoded cards prior to printing the image - to ensure that encoding has been successful. Any unsuccessful cards will be re-encoded up to 3 times. If still unsuccessful, the card will be rejected and the printer will give an error message.
  • Page 15: The Output Settings Tab

    - these options should be experimented with, as both the definition and intensity of the black can be varied. Use this option if your card design uses barcodes and/or a lot of black text. The printer will use the resin panel to produce crisp and clear barcodes and text.
  • Page 16 158 x 149 pixels in size). This watermark becomes visible when the card is viewed at an angle. The patented HoloKote™ anti-forgery card protection eliminates the threat from fake IDs and is standard on all Avalon printers. There is no additional cost involved in printing HoloKote cards.
  • Page 17 AVALON and AVALON DUO Printer USER MANUAL Black Resin Options: Halftoning (Monochrome Only): If printing with Monochrome dye-film ribbon, you first must select the Monochrome (K Only) option in the Card Front/Card Back tab; this enables these Halftoning options. There are two Halftoning options available – they determine how the printer driver translates colour images into black and white.
  • Page 18 Overcoat Options: By default the printer will print the transparent protective overcoat layer over the entire surface area of the card. The Overcoat Options window provides advanced controls for customising the size and position of the area covered, and to insert ‘holes’...
  • Page 19: The Advanced Tab

    AVALON and AVALON DUO Printer USER MANUAL The Advanced Tab: The Advanced Tab allows the customization of some of the advanced technical settings related to colour correctness and image positioning on the printed card. Colour Control: The Colour Correction options provide software ‘Gamma Curves’ to correct for different characteristics of thermal printheads and dye-films.
  • Page 20 Then, before printing again, turn the printer off and back on again and reduce the Power settings so the dye film does not break again.
  • Page 21: The Save & Restore Tab

    AVALON and AVALON DUO Printer USER MANUAL The Save & Restore Tab: The Save & Restore Tab is used to save your driver settings to a file, restore the settings from a file, or restore the settings to the original defaults.
  • Page 22: Uninstalling The Ultradriver

    AVALON and AVALON DUO Printer USER MANUAL 9. Uninstalling the UltraDriver To delete the UltraDriver:- • On the PC, go to “Start” >> “Control Panel” • Select the “Magicard Avalon” entry, and click on “Change/Remove” • Choose the “Magicard Avalon” you •...
  • Page 23: Magicard Support Utility

    Six new tabs will appear:- Printer Identity: It is recommended that the user does NOT change any of the settings shown in this tab unless requested to do so by Magicard Technical Support. Stats / Cmnds: This tab contains 3 separate areas: Statistics –...
  • Page 24 Technical Support for analysis Ethernet: Ethernet connection is not available with Avalon and Avalon Duo printers. The settings are visible because this Support Utility is also used for Magicard Rio 2e and Tango 2e printers which do have this capability.
  • Page 25: Troubleshooting

    AVALON and AVALON DUO Printer USER MANUAL 11. Troubleshooting Table 1 - Printer Prints but with Image Quality Problems Problem Mis-registration of Colours (Ghosting on Photographs etc) Small Areas of Wrong Colour (Small areas where 1 or more colour layers have been missed from the image).
  • Page 26 AVALON and AVALON DUO Printer USER MANUAL Out of Dyefilm Error Cards printed incorrectly after switching between YMCK and black film Table 3 - Card Feed Problems Problem Cards failing to travel correctly through the printer. Gives error message:- “Card not found”.
  • Page 27: Warranty

    12. Warranty 1). Coverage: Ultra Electronics Ltd Warrants that the MAGICARD printer shipped with this Warranty statement will conform to the manufacturers specifications and be free from defects in materials or workmanship for a period of 2 years in E.U. and USA (1 year elsewhere) from the date of original purchase by the user, but there are additional conditions on the printhead Warranty (see paragraph 2).
  • Page 28: Technical Support, Service, And Warranty Enquiries

    AVALON and AVALON DUO Printer USER MANUAL 13. Technical Support, Service, and Warranty Enquiries If you experience a problem or have warranty enquiries, call or fax our service center or visit our web site at (www.ultramagicard.com) CALL +44 (0) 1305 762 115...
  • Page 29: Contact Us (Sales)

    AVALON and AVALON DUO Printer USER MANUAL 14. Contact Us (Sales): Sales and Service Center for North and South America Sales and Service Center for the UK, Europe and Rest of World Sales for Latin America Sales for Europe Sales for Germany & Austria www.ultramagicard.com...
  • Page 30 AVALON and AVALON DUO Printer USER MANUAL Sales and Service for Russia Sales and Service for Singapore & Malaysia www.ultramagicard.com AAM Systems 14 Krasnokazarmennaja Str., Moscow, 111250, Russia. Tel: (007) 902 677 4394 Fax: (007) 095 362 7262 Email: aam@aamsystems.ru Web: www.aamsystems.ru...
  • Page 31: Emc

    AVALON and AVALON DUO Printer USER MANUAL 15. EMC Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This manual is also suitable for:

Avalon duo stdAvalon duo mag

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