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Troubleshooting Your System
The following section will help to resolve common system problems. If a failure is
confirmed, refer to Keysight Support Services. See
System Computer Setup Issues
Computer Not Recognizing the M9005A Chassis
Hardware Performance Issues
Receiver Check Failure
If the system fails the receiver check, first confirm that the millimeter
configuration is set up correctly. Verify the following:
Refer to
System Performance Issues
Receiver Test Failure
If the receiver test fails with the ports open:
30
1. Ensure the M9005A-002 PXIe card is fully seated and recognized by
your computer.
2. Ensure the cable between the M9005A and the PXIe card is fully
connected.
3. Ensure the M9005A is turned on before the computer.
4. Refer to the Keysight M9005A PXIe Chassis User Guide for more
information.
1. Frequency range is 60 GHz to 90 GHz.
2. Multipliers are set to RF = 6 and LO = 6.
3. Default value for the maximum power limit is 2 dB.
Figure 10
(or
Figure
11, if performing a 4-Port receiver check) on
4. Verify the connections for each extender are correct and the power
supplies are turned on (the green LED light should be lit on the rear
of each extender).
5. The M9005A and the M9374A modules can be verified as a 300 kHz
to 20 GHz system. Refer to the M937xA PXIe Vector Network
Analyzer Modules Startup Guide.
1. Connect a short to the port with the issue. The receiver level should
be higher for A1,1 , B2,2 , C3,3 , or D4,4 , depending on which port
is being checked. Opens can cause misleading results.
"Contacting
Keysight" on
User's Guide N5252-90002
page
41.
page
20.
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