Canon WS8400 Service Manual page 10

Contents
6.1.4 Troubleshooting When Errors Occur .......................................................................................................................6- 5
6.1.4.1 E02000/ Roll media end error .................................................................................................................................................. 6- 5
6.1.4.2 E0200D/ E02016/ Cut sheet end error..................................................................................................................................... 6- 6
6.1.4.3 E0200A/ E0200B/ E0200C/ E0200E/ E0200F/ E02010/ E02017/E02018/ Registration sensor error ..................................... 6- 6
6.1.4.4 E02013/ Cutter motor time-out error ........................................................................................................................................ 6- 6
6.1.4.5 E02014/ Cutter unit fuse failure error...................................................................................................................................... 6- 7
6.1.4.6 E02015/ Cutter error ................................................................................................................................................................ 6- 7
6.1.4.7 E02400/ E02401/ E02402/ E02403/ Path mismatch error ....................................................................................................... 6- 7
6.1.4.8 E02405/ E02406/ E02407/ Borderless printing error ............................................................................................................... 6- 7
6.1.4.9 E02500/ E02501/ E02502/ E02503/ E02504/ E02505/ Ink empty error .................................................................................. 6- 7
6.1.4.10 E02506/ E02507/ E02508/ E02509/ E0250A/ E0250B/ Ink tank uninstalled error (during ink tank replacement) ................. 6- 7
6.1.4.11 E02520/ Ink level unknown error............................................................................................................................................ 6- 8
6.1.4.12 E02521/ E02522/ E02523/ E02524/ E02525/ E02526/ Ink level low error............................................................................. 6- 8
6.1.4.13 E02530/ Ink type error............................................................................................................................................................ 6- 8
6.1.4.14 E02800/ E02801/ E02802/ E02803/ E02811/ Printhead error ............................................................................................... 6- 8
6.1.4.15 E02804/ E02805/ E02806/ E02807/ E02808/ E02809/ E0280A/E0280B/ E0280C/ E0280D/ E0280E/ E0280F/ Ink tank error..
6- 9
6.1.4.16 E02812/ E02A00/ E02A01/ E02A02/ E02A03/ Engine controller internal error ..................................................................... 6- 9
6.1.4.17 E02813/ E02814/ Head management sensor error ............................................................................................................... 6- 9
6.1.4.18 E02816/ E02817/ E02818 /E02819/ Maintenance cartridge error ......................................................................................... 6- 9
6.1.4.19 E02820/ E02821/ E02822/ E02823/ E02824/ Adjustment error........................................................................................... 6- 10
6.1.4.20 E02B04/ Upper cover sensor error ...................................................................................................................................... 6- 10
6.1.4.21 E02B05/ E02B07/ Right cover sensor error ......................................................................................................................... 6- 10
6.1.4.22 E02B06/ Carriage cover sensor error .................................................................................................................................. 6- 10
6.1.4.23 E02B08/ Paper release lever error....................................................................................................................................... 6- 11
6.1.4.24 E02D00/ E02D01/ E02D0A/ E02D0B/ Sensor error in purge unit........................................................................................ 6- 11
6.1.4.25 E02D02/ Carriage home position error ................................................................................................................................ 6- 11
6.1.4.26 E02D03/ Feed motor error ................................................................................................................................................... 6- 11
6.1.4.27 E02D05/ Mist fan error ......................................................................................................................................................... 6- 12
6.1.4.28 E02D06/ Ink supply valve switching error ............................................................................................................................ 6- 12
6.1.4.29 E02D07/ Feed roller home position sensor error ................................................................................................................. 6- 12
6.1.4.30 E02D09/ Suction fan lock error ............................................................................................................................................ 6- 13
6.1.4.31 E02E01/ E02E05/ E02E06/ Carriage motor error ................................................................................................................ 6- 13
6.1.4.32 E02E10/ IEEE1394 error...................................................................................................................................................... 6- 13
6.1.4.33 E02F00/ System controller internal error ............................................................................................................................. 6- 13
6.1.5 Troubleshooting When Service Call Errors Occur .................................................................................................6- 13
6.1.5.1 Outline.................................................................................................................................................................................... 6- 13
6.1.5.2 Printhead error! (E04000) ...................................................................................................................................................... 6- 14
6.1.5.3 Mist Count Error (E04001) ..................................................................................................................................................... 6- 14
6.1.5.4 Scale read error! (E04002) .................................................................................................................................................... 6- 14
6.1.5.5 Turn Power Off!! (S04010)..................................................................................................................................................... 6- 14
6.1.5.6 Turn Power Off!! (E02777)..................................................................................................................................................... 6- 14
6.2 Connector Positions and Pin Arrangement .............................................................................................. 6- 15
6.2.1 System Controller ..................................................................................................................................................6- 15
6.2.2 Engine Controller ...................................................................................................................................................6- 19
6.2.3 Motor drive .............................................................................................................................................................6- 26
6.2.4 Carriage Relay PCB...............................................................................................................................................6- 29
6.2.5 Head Relay PCB....................................................................................................................................................6- 34
6.2.6 Power Supply.........................................................................................................................................................6- 37
6.2.7 Printhead................................................................................................................................................................6- 38
6.3 Version Up................................................................................................................................................ 6- 41
6.3.1 Firmware Update Tool ...........................................................................................................................................6- 41
6.4 Service Tools............................................................................................................................................ 6- 42
6.4.1 List of Tools............................................................................................................................................................6- 42
6.4.2 Using the Cover Switch Tool..................................................................................................................................6- 42
Chapter 7 SERVICE MODE
7.1 Service Mode ............................................................................................................................................. 7- 1
7.1.1 Service Mode Operation ..........................................................................................................................................7- 1