Use Your Task In An Application; Troubleshooting - National Instruments SCXI Series Quick Start Manual

Signal conditioning extensions for instrumentation
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Step 14. Take an NI-DAQmx Measurement
This step applies only if you are programming your device using NI-DAQ or NI application
software. Refer to Take an NI-DAQmx Measurement in the DAQ Getting Started Guide for
information.

Use Your Task in an Application

Refer to the DAQ Getting Started Guide for information.

Troubleshooting

This section contains troubleshooting tips and answers to questions that SCXI users commonly
ask NI technical support staff.
Tips
Before you contact NI, try the following troubleshooting tips:
If you have problems installing your software, go to
hardware troubleshooting, go to
.
ni.com/kb
Go to
ni.com/info
and their locations.
If you need to return your National Instruments hardware for repair or device calibration,
refer to
ni.com/info
Authorization (RMA) process.
Make sure the SCXI chassis is powered on. If you are using a PXI/SCXI combination
chassis, make sure the PXI chassis is powered on.
Make sure you have installed the latest version of the NI-DAQ driver software that supports
the devices in your system.
If MAX cannot establish communication with the chassis, try one or all of the following:
Connect the DAQ device to a different module in the chassis.
Try a different cable assembly.
Try a different chassis.
Try a different DAQ device.
Make sure that each SCXI chassis connected to a single DAQ device has a unique address.
Make sure that the cable is securely connected to the chassis.
Check for bent pins on the module, chassis backplane, and the device connector.
If you have multiple SCXI modules, remove all the modules and test each module
individually.
If you are getting erroneous readings from the signal source, disconnect the signal source
and short-circuit the input channel to ground. You should get a 0 V reading. Alternatively,
connect a battery or other known signal source to the input channel.
Run an example program to see if you still get erroneous results.
SCXI Quick Start Guide
ni.com/support
and enter
for a complete listing of NI-DAQmx documents
rddq8x
and enter the info code
ni.com/support/daqmx
, enter your device name, or go to
to start the Return Merchandise
rdsenn
18
. For
ni.com

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Scxi-1000Scxi-1000dcScxi-1001

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