Telstra VVX410 Phone Guide
VVX410 phone
1. QSetup (Quick setup)
If you are required to initially configure your
IP phone you will be advised of the
Username and Password. This information
only needs to be entered once via the
QSetup soft key.
Tap the QSetup soft key
Tap the Server User field
Enter the Server User credentials (obtain
this information from Telstra.
This number will be your phone number)
Tap the Server Password field
Tap the Mode soft key and tap 123 (to
select numbers)
Telstra VVX 410 Phone Guide | April 2014
Enter the Server password (obtain this
information from Telstra)
Tap Save Config to Save the Config
You will now need to manually reboot the
phone
Press the Home button
Tap Settings
Tap Basic, swipe your finger up the screen
and
Tap Restart Phone
Tap the Yes soft key (to confirm)
Note 1: Restarting the phone may take a few
minutes
Note 2: If your phone has been preconfigured
the QSetup soft key will not be visible
Note 3: This is only required for phones that are
on DMS (Device Management System)
platform.
2. Home View
Home View shows the main icons:
Use the Page Indicator icon
if there are
multiple pages to move through the pages
Alternatively, you can Swipe the screen to
display additional icons
New Call – Press New Call to display
Dialler
From the Dialler, you can enter a number or
URL and place a call
From the Dialler, you can access the Directory,
Recent Calls and Favorites
Messages – Press Messages to access
your Voicemail Messages
Directories – Directories allow you to
view all the contacts in your Local Contact
Directory
From your Directory, you can add and search
for contacts, as well as quickly access the
Dialler, Recent Calls and Favorites
Forward - Allows you to enable/disable
your call forward always, no answer or busy
settings.
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Questions and answers
i **** trying to update individual names that are conected to different phones on our system eg line 001 is Joe Blow. How do I do this and have it show on the persons screen who is trying to make the connection. It currently shows names of the previous people sitting at that station and no matter what I do it does not over ride it. who is
To update individual names on a Polycom Telstra VVX410 phone, follow these steps:
1. From the Home View, select Directories.
2. Highlight the required contact.
3. Press the Info soft key.
4. Press the Edit soft key.
5. Make the required changes to the contact name.
6. Press the Save soft key to confirm the updates.
This will ensure that individual names are displayed correctly for each user.
This answer is automatically generated