Warranty - Warming Trends CFB60 NG Owner's Manual And Instruction Manual

WARRANTY

ALL CROSSFIRE BRASS BURNERS HAVE A LIMITED
LIFETIME WARRANTY.
ALL WARMING TRENDS STEEL LOG SETS PURCHASED
ON OR AFTER JANUARY 1, 2019, HAVE A LIMITED
TEN (10) YEAR WARRANTY. ALL WARMING TRENDS
FIRESTORM STEEL LOG SYSTEMS HAVE A LIMITED
SEVEN (7) YEAR WARRANTY.
ALL BURNERS AND ELECTRONICS (IF PRESENT) MUST
BE COVERED WHEN NOT IN USE OR WARRANTY IS
NULL AND VOID
Warming Trends™ warrants its products to be free from
defective material and workmanship under normal ser-
vice and use. This warranty covers manufacturing defects
only and does not cover defects due to normal wear and
tear; it does not warrant any product or part that has been
altered, accidentally damaged, damaged in shipping, dis-
assembled, modified, misused, neglected, failure to main-
tain, not installed, or not kept in continuous service after
installation. Warming Trends™ liability shall be restricted
to the purchase price of the product only and makes no
other warranty, express or implied, but not limited to, the
implied warranties of salability and appropriateness for a
specified purpose, with respect to its products and parts,
whether used along or in combination with others. Warm-
ing Trends™ is free of liability for any damages caused by
the unit, as well as inconvenience expenses, material or
labor charges incurred by any service call, repair, removal
or re-installation of any unit. Incidental or consequential
damages are not covered by this warranty. Warranty does
not cover damage to systems due to debris in the gas
lines or damage to system due to water. Owner is re-
sponsible for reading and understanding warranty for full
terms and conditions
Warming Trends™, at its discretion, agrees to repair or re-
place defective product if returned to Warming Trends™
within the warranty period. The respective warranty time
periods are effective from the original date of purchase.
The warranty is non-transferable and applies only to the
original purchaser. In addition, this warranty is automati-
cally void if the unit's serial number has been removed or
altered in any way.
IGNITION SYSTEMS WARRANTY
ALL BURNERS AND ELECTRONICS MUST BE COVERED
WHEN NOT IN USE OR WARRANTY IS NULL AND VOID
Push Button Ignition Systems: There is no warranty
offered on any push button ignition system.
Electronic Ignition Systems - Residential Installations:
24VIK and 3VIK systems are fully warranted for one (1)
year with a limited warranty for two (2) years from date of
purchase. In the event a system must be replaced due to
a defect/malfunction of the system, Warming Trends™ will
repair or replace the system at no cost for the first year.
In the event a system fails after the first year from date
of purchase and within two years from date of purchase,
Warming Trends™will repair or replace the system for a
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cost of 50% of the current list price. This warranty does
not cover labor costs.
P24VIK systems purchased ON OR BEFORE April 15,
2018 are fully warranted for one (1) year with a limited
warranty for two (2) years from date of purchase. In the
event a system must be replaced due to a defect/mal-
function of the system, Warming Trends™ will repair or
replace the system at no cost for the first year. In the event
a system fails after the first year and within two years of
date of purchase, the cost for a replacement system is
at a discount rate of 50% of the current listed price. This
warranty does not cover labor costs.
P24VIK Systems purchased AFTER April 15, 2018 are fully
warranted for three (3) years from date of purchase. In
the event a system must be replaced due to a defect/mal-
function of the system, Warming Trends™ will repair or
replace the system at no cost for the first three years. This
warranty does not cover labor costs.
Electronic Ignition Systems - Commercial Installations:
24VIK and 3VIK systems are fully warranted for twelve
months from date of purchase. In the event a system must
be replaced due to a defect/malfunction of the system,
Warming Trends™ will repair or replace the system at no
cost. This warranty does not cover labor costs.
P24VIK Systems are fully warranted for one (1) year from
date of purchase. In the event a system must be replaced
due to a defect/malfunction of the system, Warming
Trends™ will repair or replace the system at no cost for 12
months from the date of purchase. This warranty does not
cover labor costs.
____________________________________________________
Problems in the functioning of the systems due to gas
plumbing or electrical installed by others are not covered
by any warranty offered by Warming Trends.
No dealer, distributor, or other person has the authority to
represent or warrant a Warming Trends™ product beyond
the terms contained within this warranty, and Warming
Trends™ assumes no liability for such warranty represen-
tations. Any questions concerning this warranty should be
directed to the Warming Trends™ corporate office.
Return Policy of Warranty Product
Any Warming Trends™ product deemed by Warming
Trends™ as defective and covered by the warranty may
be returned to Warming Trends™ for assessment to
determine if repair or replacement is necessary. In order
to return a product, you must have a Return Merchandise
Authorization number (RMA#). Please contact a Warming
Trends™ representative at the corporate office to obtain
an RMA#. All returned merchandise must have the RMA#
clearly printed on the outside of the package. Return
shipping costs are the purchaser's responsibility. Warming
Trends™ is not responsible for product damaged or lost
in transit. It is recommended that return items are shipped
via a delivery service that can be tracked and/or insured
to confirm receipt.