Chapter 3 Maintenance Regulation - Contec ECG 100G User Manual

User Manual

Chapter 3 Maintenance Regulation

3.1 Under the condition of normal use according to the user manual and operation notice, if this
instrument has any problem, please contact with our customer service department. Our
company has the sales record and customer archives for each instrument. The customer has
one year's warranty service from the beginning of shipping date according to the below time
and condition. To supply all-around and fast maintenance service to our customers, please mail
the maintenance card to us in time.
3.2 Our company may adopt the ways of instruction, mailing to company by courier, visiting
customers' company, etc to carry out the maintenance promise.
3.3 Even in the period of free maintenance, we charge for reparation in the following archives:
3.3.1 Faults or damnification caused by misuse because not operate according to user manual
and operation notice.
3.3.2 Faults or damnification caused by dropping accidently when users move after purchasing.
3.3.3 Faults or damnification caused by preparation, reconstruction, decomposition, etc outside
of our company.
3.3.4 Faults or damnification caused by natural disasters such as fire, flood, earthquake, etc.
3.3.5 Faults or damnification caused by unapt thermal recording paper.
3.4 The free maintenance period for spare parts and fray parts is half a year.Power cable,
recording paper, operation manual and packing material are excluded.
3.5 Our company is not responsible for the faults of other connecting instruments caused by the
faults of this device directly or indirectly.
3.6 The free maintenance service will be canceled if we find the protection label has been
destroyed.
3.7 For charge maintenance beyond the warranty period, our company advise to continue to
use "Maintenance contract regulation". Please consult our customer service department for
specific situation.
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