Chapter3 Warranty Regulation - Contec ECG1200G User Manual

ECG1200G Electrocardiograph - User Manual

Chapter3 Warranty Regulation

3.1 In normal use, under strict observance of user manual and operation notes, in case of failure,
please contact with our customer service department. Our company has the sales record and
customer archives for each device. The customer has one year's warranty service from the date of
shipping according to the following conditions. To supply all-around and quick maintenance
service for you, please mail the maintenance card to us in time.
3.2 Our company may adopt such ways as guidance, express to company or calling in, etc to
carry out warranty promise.
3.3 Even in warranty period , the following repairs are charged in principle:
3.3.1 Faults or injuries caused by misuse not according to user manual and operation notes.
3.3.2 Faults or injuries caused by dropping accidently when moving after purchasing.
3.3.3 Faults or injuries caused by repair, reconstruction, decomposition, etc not in our company.
3.3.4 Faults or injuries caused by natural disasters such as fire, flood, earthquake, etc.
3.3.5 Faults or injuries caused by improper thermal recording paper.
3.4 The warranty period for accessories and fray parts is half a year. Power cable, recording
paper, operation manual and packing material are excluded.
3.5 Our company is not responsible for the faults of other connected devices caused by the faults
of this device directly or indirectly.
3.6 The warranty regulations are effective only in Chinese Mainland.
3.7 The warranty will be canceled if we find the protection label has been destroyed.
3.8 For charged maintenance beyond warranty period, our company advises to continue using
"Maintenance contract regulation". Please refer to our customer service department for details.
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