Troubleshooting - Sony KD-32NX200E Instruction Manual

Additional Information

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture, no sound.
Poor or no picture (screen is
dark), but good sound.
No picture on any channel after
digital tuning.
Some channels are blank.
Standby indicator flashing.
Good picture, no sound
Poor picture quality
No colour on colour
programmes
Remote control does not
function
Distorted picture when
changing programmes
selecting teletext
• If you continue to have these problems, have your TV serviced by qualified personnel or you can contact the Sony
Customer Information Line on 0870 599 1999.
• NEVER open the casing yourself.
38
Possible causes
• Power off
• TV in standby.
• Aerial disconnected.
• Picture preset level adjustment
• No digital transmissions in your area.
• No digital transmissions from the
transmitter you are currently using.
• Unsuitable aerial.
• Weak signal.
• Scrambled or subscription-only
channel.
• Programme used only for data (no
picture or sound).
• Programme not being transmitted.
• Fault (irregular flash)
• Digital mode Timer Record active
(regular flash).
• Volume control.
• Wrong external mode selected for an
RGB video source.
• Colour level setting.
• Batteries low.
• Inputs from external equipment not
switched off.
or
Solutions
• Plug in the TV.
• Press the button on the front of the TV.
/
indicator is on press the
• Check aerial connection
• Select 'Picture Adjustment' menu then adjust adjust the
brightness, picture and colour levels.
• Tune in all the Analogue channels available using the
'Manually tuning analogue signals' instructions of this
manual to tune in available analogue channels, then contact
local installer to find out when digital transmissions begin in
your area.
• Contact a local installer to find out at which transmitter you
should be pointing your aerial.
• Change your aerial to cover the channels used by digital
programmes.
• Ensure aerial is correctly aligned to transmitter.
• Ensure aerial is is plugged directly into the TV (not through
other equipment).
• Upgrade to a higher gain aerial.
• Subscribe to pay-per-view broadcaster.
• See 'Skipping a programme' section.
• See 'Re-arranging your channels' section.
• Do not open the cabinet, refer to qualified personnel.
• Contact your nearest SONY Service Centre.
• Will clear when Timer Recording stops.
• Press the + button on the remote control.
• If is displayed on the screen, press the
the remote control.
• Press the button repeatedly until the RGB symbol
is displayed on screen.
• Select 'Picture Adjustment' menu then adjust the colour
setting.
• Replace batteries.
• Switch off all additionally connected equipment.
If the
button on the remote control.
button on