Other Information; Troubleshooting - Sony FD Trinitron WEGA KV-24FS120 Operating Instructions Manual

Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see
"Contacting Sony" at the end of this section.
General
Problem Possible Remedies
I want to reset the TV _ Turn on the TV. While holding down the RESET button on the
to the factory remote control, press POWER button on the TV front panel.
settings The TV will turn itself off, then back on again. Release the
RESET button.
The TV is dirty rj
Clean the TV with a soft dry cloth. Never use strong solvents
such as thinner or benzine, which might damage the finish of
the cabinet.
I lost the parental vj In the password screen, enter the following master password:
control password 43, 7. After using the master password, you must create a new
password. You cannot use the master to unlock currently
blocked channels.
There is a black box _ You have selected a text option in the Setup menu (page 31) and
on the screen
no text is available. To turn off this feature, select Off in the
Caption Vision option. If you were trying to select closed
captioning, select CC1-4 instead of Text1-4.
There was a blackout _ Press the POWER button on your remote control or on the TV
or power outage, and
front panel.
now the TV won't turn
on and the timer LED
is flashing
Digital cable box rj Be sure that you have not connected the digital cable box to the
does not work TV's jack. This jack is not compatible with digital cable boxes.
If you are connecting a VCR and digital cable box using a
splitter, as described in pages 9, you must use a special bi-
directional splitter that is designed to work with your digital
cable box.
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