Troubleshooting - Sony FD Trinitron WEGA KV-32HS20 Operating Instructions Manual

Other Information
Troubleshooting
Problem Possible Remedies
No picture _ If your TV does not turn on, and a red light keeps flashing, your TV may
(screen not lit), need service. Call your local Sony Service Center.
no sound _ Make sure the power cord is plugged in.
Push the power button on the front of the T',Z
Check to see if the TV/VIDEO setting is correct: when watching TV, set to
TV; when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6, as
appropriate.
_d _Ii'yanother channel; it could be station trouble.
Remote control _ Batteries could be weak. Check the batteries and replace as necessary.
does not operate _ Press TV(FUNCTION) when operating your TV.
Make sure the TV's power cord is connected securely to the wall outlet.
Locate the TV at least 3-4 feet away from fluorescent lights.
:J Check the orientation of the batteries.
Dark, poor or no _ Adjust the Picturesetting in the Video menu (see page 36).
picture (screen lit), ._ Adjust the Brightnesssetting in the Video menu (see page 36).
good sound J Checkantenna/cable connections.
Good picture, _ Press MUTING so that "MUTING" disappears from the screen (see page 4).
no sound _J Make sure Speakeris set to ONin the Audio menu (see page 38).
Cannot receive upper _ Change Cable to OFF(see page 40),
channels (UHF) when
_ Use Auto
Program
in the Channel menu to add receivable channels that are
using an antenna not presently
in memory
(see page 40).
No color _J Adjust the Color settings in the Video menu (see page 36).
Only snow and noise _ Check the antenna/cable connections,
appear on the screen _ Try another channel (it could be station trouble).
_J Press ANT to change the input mode (see page 40).
Dotted lines _ Adjust the antenna.
or stripes L_ Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
TV is fixed to one channel _ Use Auto Program in the Channel menu to add receivable channels that are
not presently in the TV's memory (see page 40).
Check your Channel Fix settings (see page 40).
Double images or ghosts .J Use a highly directional outdoor antenna or a cable (if the problem is
caused by reflections from nearby mountains or tall buildings).
Cannot operate menu _ If the item you want to choose appears in gray, you cannot select it.
Cannot receive any _ Use Auto Program in the Channel menu to add receivable channels that are
channels when using not presently in the TV's memory (see page 40).
cable TV _ Checkyour cable settings.
_J Make sure Cable is set to ONin the Channel menu (see page 40).
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