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Troubleshooting
Problem
Possible Remedies
No picture
_
If your TV does not turn on, and a red light keeps flashing, your TV may
(screen not lit),
need service. Call your local Sony Service Center.
no sound
_
Make sure the power cord is plugged in.
Push the power button on the front of the T',Z
Check to see if the TV/VIDEO setting is correct: when watching TV, set to
TV; when watching connected equipment, set to VIDEO 1, 2, 3, 4, 5 or 6, as
appropriate.
_d _Ii'yanother channel; it could be station trouble.
Remote control
_
Batteries could be weak. Check the batteries and replace as necessary.
does not operate
_
Press TV(FUNCTION) when operating your TV.
Make sure the TV's power cord is connected securely to the wall outlet.
Locate the TV at least 3-4 feet away from fluorescent lights.
:J
Check the orientation of the batteries.
Dark, poor or no
_
Adjust the Picturesetting in the Video menu (see page 36).
picture (screen lit),
._
Adjust the Brightnesssetting in the Video menu (see page 36).
good sound
J
Checkantenna/cable
connections.
Good picture,
_
Press MUTING so that "MUTING" disappears from the screen (see page 4).
no sound
_J
Make sure Speakeris set to ONin the Audio menu (see page 38).
Cannot receive upper
_
Change Cable to OFF(see page 40),
channels
(UHF)
when
_
Use Auto
Program
in the Channel menu to add receivable channels that are
using
an antenna
not presently
in memory
(see page
40).
No color
_J
Adjust
the Color settings
in the Video
menu
(see page
36).
Only
snow
and
noise
_
Check
the antenna/cable
connections,
appear
on the screen
_
Try another
channel
(it could
be station
trouble).
_J
Press
ANT to change
the input
mode
(see page
40).
Dotted
lines
_
Adjust
the antenna.
or stripes
L_
Move
the TV away
from
noise
sources
such
as cars, neon
signs,
or hair-
dryers.
TV is fixed
to one channel
_
Use Auto Program in the Channel
menu
to add
receivable
channels
that are
not presently
in the TV's
memory
(see page
40).
Check
your
Channel
Fix settings
(see page
40).
Double
images
or ghosts
.J
Use a highly
directional
outdoor
antenna
or a cable
(if the problem
is
caused
by reflections
from
nearby
mountains
or tall buildings).
Cannot
operate
menu
_
If the item
you
want
to choose
appears
in gray,
you
cannot
select
it.
Cannot
receive
any
_
Use Auto Program in the Channel
menu
to add
receivable
channels
that are
channels when using
not presently in the TV's memory (see page 40).
cable TV
_
Checkyour
cable settings.
_J
Make sure Cable is set to ONin the Channel menu (see page 40).
55

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