Direct Inward System Access (Disa) - Samsung DCS-816 System Administration And Special Features Manual

SAMSUNG
DCS-816
To create a backup or relief operator position, assign the main operator and one or more
backup individuals to the operator group. All but the main operator should be out of the
group. When it is necessary to use a backup operator, put the desired backup station in
the group and remove the main operator. When incoming call traffic is heavy, you can
have another station put itself in the operator group along with the main operator to handle
the extra call load.
If the station does not have an IN/OUT (or IG) key:
Lift the handset and dial 53.
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Dial the group number.
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Dial 0 to be out of the group -OR- dial 1 to be in the group.
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Receive confirmation tone and hang up.
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If the station has an IN/OUT (IG) key assigned to it:
Press the IN/OUT key. It will light red when the station is in the group.
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Press the IN/OUT key again. The light is off when the station is out of the group.
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NOTE: A station can be in more than one group.

1.7 DIRECT INWARD SYSTEM ACCESS (DISA)

From outside the office, selected individuals can call into the DCS-816 system on special
DISA line(s). A security code must be entered to gain access. Once these individuals are
in the system, they can:
• make outside calls using the office lines
• call stations within the system
• access paging resources
• set/reset their external forward database.
DISA allows the use of an incoming line to gain access to system resources for the pur-
pose of dialling an intercom, accessing a central office (C.O.) line, internal paging or
changing external forward setting.
Individuals who want to use DISA must first change their default station passcodes ('1234'
cannot be used). To use DISA:
Call for the DISA line from any phone with tone dialling.
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When you hear the DISA dial tone, dial your security code (the extension number
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plus your station passcode).
If you are allowed access, you will receive system dial tone.
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Dial any line access code, receive outside dial tone and then dial a telephone
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number—OR—dial any extension number to call a station in the system.
To make a second intercom call press ∗, receive dial tone and dial another exten-
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sion number.
Press # and hang up when finished.
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NOTE: Outgoing DISA calls are controlled by the dialling class of the station identified by the secu-
rity code. The DISA line must have disconnect supervision from the central office. Insist
that this condition be verified by your service company.
System Administration and Special Features Guide
1 - 3
March 1999