3. Getting To Know the Cash Register ........15 How to Get Started ..................15 Main Parts and Functions ..............16 Printer Compartment ................17 Control Lock ....................17 About the Displays ..................18 Clerk Display..................18 Alpha5000ML owner’s manual...
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10 Real Time ..................41 11 Bell Paper Out .................. 41 12 Color ....................41 13 Subtotal .................... 41 14 Subtotal Amount ................41 15 Tax Amount ..................41 16 Double-Print ..................41 System Configuration ................42 Date Format ................... 42 Alpha5000ML owner’s manual...
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Programming Straight Add-on Tax in the United States ......55 Programming Table Tax in the United States ..........55 Calculating Your Tax ................56 Example Tax Chart ................58 The Worksheet ..................59 Using VAT Tax Rates ................59 Printing a Confirmation Report ..............60 Alpha5000ML owner’s manual...
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Cash Sale Without Tendering Change ............86 Charge Sale ....................86 Check Sale ....................86 Dept Shift Key ................... 87 Exempting Tax On An Item ............... 87 Minus Percentage Discount Sale .............. 87 Plus Percentage Sale ................88 Alpha5000ML owner’s manual...
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Voiding an Entire Sale before Finishing the Sale ........96 13. Product Information ............... 97 Specifications and Safety ................97 Safety and Legal Notices ................98 Software Licensing Agreement ..............99 Manufacturer’s Limited Warranty............. 100 14. Ordering Supplies and Accessories ........102 Alpha5000ML owner’s manual...
HAPTER Welcome Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use so you can focus more on running your business. Before Starting Please read the following before you start to use the manual to set up and customize the cash register.
Instruction manual (1) black plastic journal winder spindle (2) starter rolls of standard thermal paper tape(58mm), Royal Reorder Number(013127) (3) memory back-up batteries (AA)(must be installed in the cash register) 5 ft. USB Cable for PC Connection ...
Setting Up Your Cash Register-the Basics, page 23 to set up the basics of the cash register. Getting Started The Alpha5000ML has a 4-Line LCD operator screen; setup is prompted through on screen instructions in PRG mode after you plug power into the cash register. This chapter will further explain the setup options.
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Other appliances can overload the circuit or cause electrical interference with the cash register. It is best that you use a circuit without other appliances already on it. Now follow the prompts on the screen. The rest of this chapter explains the setup options. Alpha5000ML owner’s manual...
Make a small fold on the end of the journal roll and feed it under and around the tabs located on the winding wheel. Spin the winding wheel manually to take up an excess paper. Alpha5000ML owner’s manual...
Installing the Memory Backup Batteries The alpha5000ML cash register uses 3 x AA (1.5 volt) batteries for the memory backup protection. In the event of a power loss, these batteries should be installed at all times during usage of the cash register.
5 Press Arrow Down to select Current Time. Press enter. Use the Number keys to enter the 6 digits of the month-day-year. For example, 0908. Press the enter key. Using the information in this example, the date and time are set to 05-01-13 09:08am. Alpha5000ML owner’s manual...
Programming Complex Tax Rates on page 52. For more information about the other features of your cash register, see Setting Up Your Cash Register - the Basics on page 23 and Setting Up Your Cash Register Parameters on page Alpha5000ML owner’s manual...
The RegisterLink software is on a CD. Please install the software from this CD. Then check for updates on the Royal web site (www.royal.com). If a later version of the RegisterLink software is available on the web site, download it from the web site and install it on your PC.
Getting Started on page 8. How to Get Started Before you begin to program or use your new Royal Cash Register, you should spend some time becoming familiar with the Control Lock System, the Keyboard Functions and the Display.
8. Keyboard The keyboard is used to make entries and operate the register. 9. USB Port Use to connect to a USB flash drive 10. DB9 and RJ11 Port Use to connect to PC and Scanner. Alpha5000ML owner’s manual...
Used to temporarily lock the cash register Sales Registration Used to process sales transactions. Read Reports Used to read/ print reports without clearing the memory. Read/ Reset Reports Used to print/ reset reports and clear the memory. Alpha5000ML owner’s manual...
1-line customer display. Each display will be further explained below: Clerk Display Your Alpha5000ML cash register has a 4 line display which is used to program and operate the register. On this display you will see the sales details, the programming options and more.
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--enter a numerical value for a sale, programming option, etc. --enter a “00” or shift between double width character --enter a decimal point --enter a space when programming a description --manually register a specific department --jump to a specific flag, department, PLU, etc. when programming Alpha5000ML owner’s manual...
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--enter a descriptive or reference number during a sale, such as an invoice number or production serial number --process a sale as a cash transaction --finalize a computation in calculator mode --enter a PLU, Department, or setting value while programming Alpha5000ML owner’s manual...
1 Press the #/st/ns key at the right of the keyboard in REG mode. The cash drawer opens and a No Sale receipt prints. 2 When you are done, push the cash drawer closed. These “no-sale transactions” are recorded in the Electronic Journal for an audit trail. Alpha5000ML owner’s manual...
It is a good place to put things like pens, pencils, and note pads. Because the drawer cannot be locked, it is not a good idea to put checks or valuables in it. You should put those in the cash drawer, under the coin tray. Alpha5000ML owner’s manual...
• Clearing error messages • and more Using the Displays Your cash register includes two displays: 1 for the clerk or operator, and 1 for the customer. The customer display shows large, easy to read fluorescent digits for easy viewing. Alpha5000ML owner’s manual...
--move FORWARD and BACK through the menus and system options --confirm an entry and move to the next option --to delete the highlighted character --backspace and delete one character while programming --move back one menu level --clear the typed entry and start over Alpha5000ML owner’s manual...
These text messages and descriptions appear on the receipt and on the clerk display. When you are programming the alpha descriptions for Departments, PLUs, Clerks, the Header and Footer messages, use the Alpha Keyboard. Alpha5000ML owner’s manual...
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To go back to the letters, press <sym> again. The available characters are shown below: Use the number keys to enter any numbers you want. Important If you enter the wrong character, press the clear key to clear the character. Now you can continue. Alpha5000ML owner’s manual...
The default printout for the footer message is null. Make a copy of the blank Worksheet below for future changes or revisions to your header message or footer message. Alpha5000ML owner’s manual...
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S T R E Line 4 O P E N 7 A M 6 P M Line 5 F F E E T H E W O R Line 6 l c o m g a i Alpha5000ML owner’s manual...
1 Switch the control lock to PRG. 2 If you are prompted for a Manager Password, type the Password number and then press the enter key. If you did not program a Manager Password, go to the next step. Alpha5000ML owner’s manual...
If you did not program a Manager Password, go to the next step. 3 Press the Arrow Down key to select CLERK SETTING. Press the enter key. 4 Press the Arrow Down key to select Clerk Active. Press the enter key. Alpha5000ML owner’s manual...
Example 3: Go to the Z mode, using the Manager Password 1313 1 Switch the control lock to Z. 2 Using the Number keys, press 1313 and then press the enter key. 3 You are now ready to run Z reports. Alpha5000ML owner’s manual...
Programming departments includes up to 3 steps. Not all steps listed below may apply to your specific needs. Programming Department Names Programming Department Preset Price Programming Tax Status For specific information about each of the items above, see the next sections. Alpha5000ML owner’s manual...
If you enter the wrong character, press the bksp key to clear the character. Now you can continue. When you are finish programming the department description, press the enter key to save. The information is saved in the cash register and you can program the next item. Alpha5000ML owner’s manual...
Report on page 62. Programming PLUs without a Barcode Reader You can program PLUs without using a barcode reader. Use the following instructions. Important If you enter the wrong character, press the bksp key to clear the character. Alpha5000ML owner’s manual...
Programming PLUs with the Optional Barcode Reader You can use the optional Royal model PS700 barcode reader to scan items and automatically ring them up. Barcode readers save time and reduce errors. The barcode reader must be held about ½ inch or closer above the symbol on the product to read the UPC or other barcode properly.
If any mistakes were found during the program confirmation report, only reprogrammed the specific error. For example, if only the tax rate is incorrect, just re-program the tax—you do not need to re-set the time, date, and so on. Alpha5000ML owner’s manual...
If you did a Half System Clear and a Partial Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 81 Alpha5000ML owner’s manual...
3 Press the Arrow Down key to select RECEIPT SETTING. Press the enter key. 4 Press the Arrow Down key to select Print Parameters. Press the enter key. The rest of this section explains each menu option. Alpha5000ML owner’s manual...
7 Clerk Specifies if a Clerk name prints on the customer receipt. 8 NRGT(Non-Resettable Grand Total) Specifies if the NRGT prints on the customer receipt. 9 Auto Reprint Receipt Specifies if reprint on the customer receipt automatically. Alpha5000ML owner’s manual...
Specifies if print the subtotal amount on the customer receipt. 15 Tax Amount Specifies to print the Tax information before the Total amount on the receipt or after the Total amount. 16 Double-Print Specifies five selections for Double-Height print: Null/ All/ Item/ Payment/ Item And Payment. Alpha5000ML owner’s manual...
Looks like... 24 Hours 13:00 12 Hour 1:00 pm Date/Time Setting Specify the date, including month, date and year. Adjust the time: hours and minutes. Tax System Select the Tax System • Add-on (USA) • VAT (Value-Add Tax). Alpha5000ML owner’s manual...
Specifies to set the backlight time for the cash register Language Specify the default language of the machine for all the prompts, messages, on-screen instructions, and so on. System Information Specifies to see the usage of PLU&EJ on the cash register Alpha5000ML owner’s manual...
1% /2%/ 3% after you ring up an item or adds a percent additional charge to the sub-total amount of an entire sale if you press it after you press the subtotal key. Alpha5000ML owner’s manual...
Follow the instructions on the screen, providing the following information. • Check The name of the foreign currency. For example, you can program the name as USD. • Local Currency Your local currency unit to exchange against. For example, 6. Alpha5000ML owner’s manual...
4 Press the Arrow Down key to select Parameters. Press the enter key. The rest of this section explains each menu option. Compulsory Amount Specify whether compulsory input the amount when payment. Zero Skip Report Specify whether zero skip when print on the report. Alpha5000ML owner’s manual...
4 Press the Arrow Down key to select all. Press the enter key to print all the parameters. 5 Press the Arrow Down key to select single. Press the enter key to select one parameter. Press the enter key Alpha5000ML owner’s manual...
For more information about setting up the basics on your cash register, see Setting Up Your Cash Register - the Basics on page23. Reminder Do not press the Decimal Point key when ringing up a price Alpha5000ML owner’s manual...
7 Make any change needed and place the money you are given in the cash drawer. 8 Close the cash drawer. 9 Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale. Alpha5000ML owner’s manual...
You must have paper installed in the cash register even if you have customer receipt printing off and are not printing receipts. Alpha5000ML owner’s manual...
Register mode until you exit Training mode. Entering and Exiting Training Mode You can enter and exit Training mode. When the cash register is in Training mode, all transactions print Training Mode on the receipt. To start Training mode Alpha5000ML owner’s manual...
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• Using the round Number keys, press the password and then press the enter key. 3 Using the Round number keys, enter the 000789. Press the subtotal key. The receipt Exit Training mode print. 4 Now you can ring up sales normally. These sales do appear on sales reports. Alpha5000ML owner’s manual...
You do not need to reprogram all options if you want to update or change one thing. Save this manual in a safe place so you have it for future programming. After you are done programming, you can print Confirmation Reports to check your results. For more information, see Running Reports on page60 Alpha5000ML owner’s manual...
2 If you are prompted for a Manager Password, type the password number and then press the enter key. If you did not program a Manager Password, go to the next step. 3 Press the Arrow Down key to select SYSTEM PARAMETER. Press the enter key. Alpha5000ML owner’s manual...
For instructions, see Calculating Your Tax on page 55.When you are done calculating your tax codes, return to this section. Before you start, you must know where the first irregular breakpoint and the first regular breakpoint are. Alpha5000ML owner’s manual...
Every tax table consists of tax brackets. Each consecutive tax bracket is assigned a tax which is exactly one cent higher than that assigned to the previous tax bracket. Alpha5000ML owner’s manual...
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The Regular repeating breakpoint pattern is a point where you first see a repetition of one or more numbers, which then add up evenly to 100, 200, 300, and so on. In our programming example, the Regular breakpoint pattern (25, 25, 25, and 25) adds up to 100. Alpha5000ML owner’s manual...
After at least 4 examples of the regular breakpoint, select Add and press CASH/Enter again Use the worksheet on the next page to calculate the irregular breakpoints and regular breakpoints for your local tax. Alpha5000ML owner’s manual...
If you did not program a Manager Password, go to the next step. 3 Press Arrow Down key to select TAX SETTING. Press enter key. 4 Press Arrow Down key to select the tax you want to change. Press enter key. Alpha5000ML owner’s manual...
5 digit number. 6 When you are done, press the enter key. 7 Repeat for each tax you want to set. Printing a Confirmation Report To check your results, see the Parameter Print on page 46. Alpha5000ML owner’s manual...
When you are printing a report, do not try to change mode key position so attempt any other task with the cash register. Note Make sure you have a lot of cash register paper installed before you start printing any report. You can stop printing by pressing clear. Alpha5000ML owner’s manual...
3 Press the Arrow Down key to select Parameters Print. Press the enter key. 4 Press the Arrow Down key to select single. Press the enter key. 5 Select Dept, Press the enter key. The all programmed departments’ parameters prints. Alpha5000ML owner’s manual...
CLEAR the transaction memory in the cash register and reset all totals to zero. When you are done printing these reports, the information only exists on the cash register tape. You can run almost all reports in the Z mode. See About Z Reports on page65. Alpha5000ML owner’s manual...
Clerk Number, either weekly or monthly. •8 - PTD Individual Clerk Report Shows total sales amounts of each Clerk. Input the clerk number to see specific sales. •9 - PTD Hourly Report Shows total sales amounts rung up each hour. Alpha5000ML owner’s manual...
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•20 - EJF Report (By Receipt No.) Shows the information in the Electronic Journal, within a specified receipt no. •21 - EJF Report (By Time) Shows the information in the Electronic Journal, within a specified range time. Alpha5000ML owner’s manual...
Shows total sales amounts of each Clerk Number. •5 - Hourly Report Shows total sales amounts rung up each hour. •23 - Clear NRGT Press Arrow Down key to select it. Press enter to clear the NRGT(Non-Resettable Grand Total) Alpha5000ML owner’s manual...
(C.E., Transvoid). Minus percentage discount (-%/ +%), voids (void/EC) and returns (return) are all deducted from the department totals and the plus percentage (ADD ON) is added to the department totals, depending on the parameter settings. Alpha5000ML owner’s manual...
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-->Cash Sales Total Check 85.80 -->Check Sales Total Charge 80.80 -->Charge Sales Total *****Total in Drawer***** Cash 914.51 -->Cash Total in Drawer Check 85.80 -->Check Total in Drawer Charge 80.80 -->Charge Total in Drawer 04-11-2011 05-18 Date --> -->Time Alpha5000ML owner’s manual...
At that point, all your transaction data is cleared and transactions start over again from zero. You lose all the electronic transaction history. You can print the entire Electronic Journal record on the printer in the cash register in either the X Mode or the Z Mode. Alpha5000ML owner’s manual...
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3 Press the Arrow Down key to select the report you want. Press the enter key. 4 The report appears on the screen. Use the Arrow keys to move through the report. You can view/ print the report or clear it. Alpha5000ML owner’s manual...
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The total available number of PLUs are shown with the number you are using. You also see the EJ information. If the number used is close to the total number of 150,000, print the EJ report to avoid losing important information. Alpha5000ML owner’s manual...
Using USB port You can exchange data through an USB flash between your register and a PC when managing the data in your register by using the Royal’s PC software “Customer Support Tool”. You can also save all necessary data in the register to a USB flash for backup.
Can according to the cash register time when you import the reports to USB flash, find the appropriate reports on the PC The Daily report related reports, the exported file name has Daily words Periodic reports no PTD in front of file name. Alpha5000ML owner’s manual...
4 Press the Arrow Down key to select Data Recovery. Press the enter key. 5 Press the Arrow Down key to select Yes. The ECR is reading programming data from USB flash, after reading over it will prompt “Succeed!” Alpha5000ML owner’s manual...
Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on. If you need electronic service, take the cash register to a Royal authorized service center. For more information, see Manufacturer’s Limited Warranty on page 99.
2 Open the RegisterLink software on your PC 3 On the cash register, go to the main menu, scroll down to PORT SETTING and press the enter key. 4 Go to the RegisterLink software on the PC and follow the directions in RegisterLink. Alpha5000ML owner’s manual...
5 If there is a FUNCTION error and an error message still appears on the display, press the clear key. 6 As a last resort, follow the directions for a Full System Clear. See Full System Clear on page81. Alpha5000ML owner’s manual...
No Printing on the Receipt If the cash register is not printing on the receipt, make sure you are using thermal paper. Bond paper will not work in this cash register. If needed, contact the Royal Customer Support hotline at 1-800-272-6229 for additional help.
Partial Reset. • As a last resort, perform a Full System Clear procedure. See Full System Clear. 2 If needed, contact the Royal Customer Support hotline at 1-800-272-6229 for additional help. Opening the Drawer When There is no Power If there is no power and you need to open the drawer, follow these instructions.
30 Seconds. 2 Press 1379and Plug in the cash register. 3 Press enter to confirm. 4 Continue with normal operations. If Nothing Helps If a problem still persists, call our Customer Service Support Line toll-free at 1-800-272-6229. Alpha5000ML owner’s manual...
Dept Shift Key Exempting Tax On An Item Minus Percentage Discount Sale Plus Percentage Sale Multiplication of a Department Unit Price Multiplying By A Fraction No-Sale Function (Opening the Cash Drawer) Alpha5000ML owner’s manual...
Paid Out/ Received on Account Return (Refund) REFUND Subtotal Subtotal Tax1/ Tax2/ Tax3/ Tax4Rate Applied to a Sale T1/T2/T3/T4 Total of Sale TOTAL Represents Tax Total if selected in Print Options. Transaction Void an Entire Sale void ERROR-CORRECT Error-Correct Alpha5000ML owner’s manual...
To add or force tax to a non-taxable department or a different tax rate 1 Press the key. 2 Press the key and select Tax 1. Press the 3 Press the key. 4 In the Number keys area, press 100, and then press the key. 5 Press the key. Alpha5000ML owner’s manual...
Example 5: Ring up a $1.00 item in Department 1 and finalize the sale with theCheck key. To ring a check sale 1 In the Number keys area, press 100, and then press the key. 2 Press the key. You do not have to enter any amount before pressing the key. Alpha5000ML owner’s manual...
2 Press the 4 In the Number keys area, press 100, and then press the key. 5 Press the key. Minus Percentage Discount Sale Example 8: The following are two versions of Minus Percentage Discount Sales. Alpha5000ML owner’s manual...
Example 9: The following are two versions of the Plus Percentage Sale. Version 1 Note If no tax is programmed in your cash register, ring up a $1.00 item in Department 1 and apply a pre-programmed Plus Percentage Rate of 10% for Alpha5000ML owner’s manual...
Example 11: Multiply the quantity of 1.25, as in 1¼ yards of fabric at $1.00 per yard in Department 1. Caution When multiplying by a fraction, you must use the decimal point in the fraction but not in the dollar amount. You must set the 00 key functions as decimal point Alpha5000ML owner’s manual...
1 In the Number keys area, press 1, and then press the key. 2 Press the key. Note PLUs follow the same procedure for ringing up Coupons, Refunds, Minus Percentage Discounts, Plus Percentages, and so on, as with ringing these items up for a Dept # sale. Alpha5000ML owner’s manual...
Example 18: Refund a $1.00 item in Department 1 and Refund a $1.50 after subtotal. To ring a return sale 1 Press the key. 2 In the Number keys area, press 100, and then press the key. 3 Press the key. Alpha5000ML owner’s manual...
To void a department preset price 1 Press the key. 2 Press the key. 3 Press the key. Press Arrow Up key to select Department 1 4 Press the key and then press the key. 5 Press the key. Alpha5000ML owner’s manual...
To void a multiplication of a department preset price 1 In the Number keys area, press 3, and then press the key. 2 Press the key. 3 In the Number keys area, press 2, and press the key. 4 Press the key. Alpha5000ML owner’s manual...
To void a PLU sale with a minus percentage discount In the Number keys area, press 1, and then press Press the key and Select 1% Press the key. Press the key and then press the key. Press the key. Alpha5000ML owner’s manual...
3 Press the key and then press the key. 4 Press the key. Note If the Plus Percentage rate is NOT pre-programmed, type in the Plus Percentage Rate before pressing the key. Applies only for 1% Alpha5000ML owner’s manual...
$1.00 item in Department 1, a $2.00 item in Department 2. To void a sale 1 Press the key. Press the key and Select 1% 2 Press the key. Press the key and Select 1% 3 Press the key. 4 Press the key. Alpha5000ML owner’s manual...
57mm alphanumeric thermal printers. Ink Source Thermal printer - no ribbon or ink needed Paper Supply 2¼ inch or 57.5 mm wide standard thermal paper (Royal Reorder # 013127) Memory Battery Roughly one month or so after power interruption Protection Technology...
Proposition 65 Notice The following is given in accordance with California Proposition 65. WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Wash hands after handling. Alpha5000ML owner’s manual...
TERMS. The product which you have purchased from Royal contains software (“the Software”) which is owned by Royal and/or third parties which have provided the same to Royal and which is protected by the United States copyright laws and treaty provisions. By purchasing this product containing the Software, you are agreeing to be bound by the terms of this license.
NJ 08875 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (“Product”) is free of defects of workmanship and materials. If there is a defect or malfunction of this Product, Royal will repair the Product free of charge as follows: PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase.
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For Authorized Service Centers within your local area, call 1-888-261-3888 or 1-800-272-6229. In Canada call 1-888-266-9380. Or you can call the Royal Corporate Service Center directly at 1-630-315-2603 for shipping instructions and additional information. Please retain the original proof of purchase for your records to establish date of original purchase.
1 set of 2 keys Replacement Journal Paper Roll Spindle E16900150 Owner's Manual Alpha5000ML manual Model PS700 Barcode Reader 16881W For Prices and Availability Call 1-888-261-4555 or visit our web site at www.royal.com. Prices and Availability Subject to Change Without Notice Alpha5000ML owner’s manual...
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(Opening the Cash Drawer) ..... 89 NRGT(Non-Resettabl #/NS Information ..39 Data Loading ..75 Getting Started ..8 e Grand Total)... 39 Data Saving ... 74 Getting To Know the Date/Time Setting .. 41 Cash Register ... 15 Decimal ....42 -% Setting Dept Opening the Drawer...
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Ringing up Sales Setting the Date And Transaction Codes 83 Add-on Tax in the United States ..54 without a PLU Time ....12 Troubleshooting ..78 Number ....48 Setting the Language Programming Table Tax in the United Running Report ..60 ......
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® ROYAL ®®®® Royal Consumer Information Products, Inc. 379 Campus Drive Somerset, NJ 08875 Part No.:Alpha5000ML0408 Printed in China Date: Jan. 2014 Ver.: 001...
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