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Royal 1000ML Instruction Manual

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Contents
Before Starting ................................................................................................................. 1
Using the Menu............................................................................................................. 1
Using Keys....................................................................................................................... 1
What's in the Box?........................................................................................................... 2
Important Phone Numbers.......................................................................................... 2
Getting Started................................................................................................................. 3
Setting the Language ................................................................................................. 5
Installing the Memory Backup Batteries .............................................................. 5
Installing the Paper Roll ............................................................................................. 6
Setting the Date And Time ....................................................................................... 7
Programming the Sales Tax...................................................................................... 7
PC-Based Software.......................................................................................................... 8
About the Displays........................................................................................................10
Lifting and Lowering the Customer Display.....................................................11
Adjusting the Clerk Display ....................................................................................11
About the Menus on the Clerk Display..................................................................11
Using the Keyboard......................................................................................................13
Turning the Register Off and On.............................................................................. 16

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Table of Contents
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  Summary of Contents for Royal 1000ML

  • Page 1: Table Of Contents

    Contents 1 Welcome Before Starting ......................... 1 Using the Menu......................1 Using Keys........................1 What’s in the Box?......................2 Important Phone Numbers..................2 2 Getting Started Getting Started......................... 3 Setting the Language ....................5 Installing the Memory Backup Batteries .............. 5 Installing the Paper Roll .....................
  • Page 2 Types of Scrolling Messages ...................38 Default Scrolling Messages ..................38 Programming Scrolling Messages................39 Setting the Scroll Speed...................40 Programming the Credit Keys...................40 Programming PLU Descriptions................42 Programming PLUs without a Barcode Reader ..........43 Programming PLUs with the Optional Barcode Reader.......44 a 1000ML User's Guide...
  • Page 3 System Options......................54 1. Key Lay-out.......................55 2. Zero Price........................55 3. Electronic Journal ....................55 4. Amount Tend......................55 5. % In Dept........................56 6. Coupon Setting.......................56 7. Scroll Speed ......................56 8. CONS # ........................56 9. ZCT Reset ........................56 1000ML User's Guide i i i...
  • Page 4 Grand Total Amount....................62 Config Options .......................62 Language........................62 Date ..........................62 Date Format........................63 Time ..........................63 Time Format .........................63 Contrast..........................63 Power Saving........................63 Tax System ........................63 Options Dump ........................64 6 Ringing up Sales and Using Training Mode Ringing up Sales......................65 a 1000ML User's Guide...
  • Page 5 About X Reports......................85 About Z Reports......................85 About Management Reports .................86 Running Reports......................86 Financial Report Example..................87 Additional Information in Electronic Journal (EJ) Reports......88 9 Maintenance and Options Installing a New Paper Roll ..................92 Using the Battery System ...................93 a 1000ML User's Guide...
  • Page 6 Dept Shift Key ......................109 Exempting Tax On An Item ..................110 Exempting Tax on the Entire Sale................. 110 Gallonage Sales Transaction................... 111 Minus Percentage Discount Sale ................111 Multiplication of a Department Unit Price ............112 1000ML User's Guide...
  • Page 7 Voiding A Sale......................122 A Product Information Specifications and Safety..................123 Safety and Legal Notices ..................124 Software Licensing Agreement................125 Manufacturer’s Limited Warranty................. 126 Ordering Supplies and Accessories .......... 128 Index ................... 129 a 1000ML User's Guide i i v...
  • Page 8: Welcome

    I f you need to type something in the round N umber keys area, what you need to type is shown in a special font. For example: 2 U sing the round N umber keys, press 444444 and then press the Amount Tend Total <Enter> key. Alpha 1000ML User’s Guide...
  • Page 9: What's In The Box

    I f you need help or want to order additional supplies, use the following contact information. Customer Service: 1-800-272-6229 (U SA ) 1-888-266-9380 (C anada) 01-800-849-4826 (M exico) Ordering Supplies: 1-888-261-4555 Website: www.royal.com To order items, see O rdering Supplies and A ccessories on page 128. 1000ML User's Guide...
  • Page 10: Getting Started

    Because the A lpha 1000M L has a 5-line L C D screen, you are prompted through setup after you plug in the cash register. T his chapter helps you understand what the setup options are as you are walked through the setup. Alpha 1000ML User's Guide...
  • Page 11 I t is best that you use a circuit without other appliances already on it. N ow follow the prompts on the screen. T he rest of this chapter explains the setup options. Alpha 1000ML User's Guide...
  • Page 12: Setting The Language

    • Put the batteries in the slots. M ake sure that the positive and negative ends are in the right place. T he batteries have a little plus (positive) and minus (negative) sign on each end to help you. Alpha 1000ML User’s Guide...
  • Page 13: Installing The Paper Roll

    5 Press the Feed key to move the paper through the printer to make sure there is no jam and the paper is properly installed before continuing. 6 Follow the instructions on the clerk display. Alpha 1000ML User's Guide...
  • Page 14: Setting The Date And Time

    5%. For example, on a $1.00 item, $.05 is added for tax. • Table tax: T he tax is charged based on a tax table you obtain from your local or state government tax office. a 1000ML User's Guide...
  • Page 15: Pc-Based Software

    • T his software allows you to connect the cash register to your P C to download your sales information and transfer it to Q uickB ooks® Pro 2002 or later accounting software. For instructions about using the software, see the R egisterL ink manual. 1000ML User's Guide...
  • Page 16 T he R egisterL ink software is on a C D . Please install the software from this C D . T hen check for updates on the R oyal web site (www.royal.com). I f a later version of the R egisterL ink software is available on the web site, download it from the web site and install it on your P C .
  • Page 17: Getting To Know The Cash Register

    Your cash register has a 5 line L C D display. T he fifth line on this screen shows you helpful text about what you are doing when you are programming. T his display slides to different angles to make it easier for you to read. Alpha 1000ML User’s Guide...
  • Page 18: Lifting And Lowering The Customer Display

    L C D clerk screen looks like: T he menu system prompts you through programming and sales. A lways follow the instructions on the screen. R efer to this manual for detailed information about the options on the screen. Alpha 1000ML User’s Guide...
  • Page 19 Scan a barcode using the optional barcode reader. T he cash register is in Training M ode. R eceipt printer is turned off in Sales R egistration mode. E lectronic Journal is O n and recording. a 1000ML User's Guide...
  • Page 20: Using The Keyboard

    Amount Tend Total <Enter> key. For more information about programming the cash register, see Setting U p Your C ash R egister - the B asics on page 19 and Setting U p Your C ash R egister Parameters on page 51. 1000ML User's Guide...
  • Page 21 A mount Tend Total key. For example, you might be selling to a non-profit organization or a reseller. • override the pre-programmed tax rate for an item with a different tax rate or tax exempt a single item Alpha 1000ML User's Guide...
  • Page 22 Programming mode • subtotal a sales transaction • reprint the sales receipt for the previous sales transaction before another transaction is started • end a sale paid for with check or money order Alpha 1000ML User’s Guide...
  • Page 23: Turning The Register Off And On

    Press the #/NS <SYM> key. T he cash drawer locks in 2 different ways. L ocking the cash drawer is a good idea if you need to leave the cash register. Alpha 1000ML User's Guide...
  • Page 24 2 To lock the cash drawer, turn the key to the right and remove the key from the lock. 3 To unlock the cash drawer, turn the key to the left and remove the key from the lock. a 1000ML User's Guide...
  • Page 25: Using The Accessory Drawer

    SD memory card slot. B y inserting an SD card into this slot you can save your sales, programming and E lectronic Journal I nformation. Y ou can use this to also back-up your programming data to protect you in event of a memory loss. 1000ML User's Guide...
  • Page 26: Setting Up Your Cash Register - The Basics

    • more Using the Displays Your cash register includes two displays: 1 for the clerk, or operator, and 1 for the customer. T he customer display shows large, easy to read fluorescent digits for easy viewing. Alpha 1000ML User’s Guide...
  • Page 27: The Clerk Screen

    See the main menu M ove up and down through the menu options Select the highlighted option G o back one menu level C lear your typed entry and start over C lear the last character entered a 1000ML User's Guide...
  • Page 28: Adjusting The Contrast On The Clerk Screen

    T he Clear key does not turn the cash register on if is was turned off on using the main menu. T he default time before the cash register goes to sleep is 3 minutes, but you can change this. Alpha 1000ML User’s Guide...
  • Page 29: Setting Alphanumeric Descriptions

    W hen you are programming alpha descriptions, use the department keys to spell out the words you want. To use the letters in the white part of the D epartment keys, simply press the D epartment key. Alpha 1000ML User's Guide...
  • Page 30 32. • For programming PL U s, see Programming PL U D escriptions on page 42. • For programming C lerk names and numbers, see Setting C lerk N umbers and N ames on page 27. Alpha 1000ML User’s Guide...
  • Page 31: Using Double Wide Characters

    HAVE A NICE DAY PLEASE COME AGAIN is the default printout for the footer message. M ake a copy of the blank Worksheet below for future changes or revisions to your header message or footer message. Alpha 1000ML User's Guide...
  • Page 32 S T R E E T Line 3 O P E N 7 A M 6 P M Line 4 C O F F E E S T H E W O R L D Line 5 Alpha 1000ML User’s Guide...
  • Page 33 Tend Total <Enter> key. 5 Press the Arrow Down key to select Text M essages. Press the Amount Tend Total <Enter> key. 6 Select the text message you want to program. 7 Follow the instructions on the display. Alpha 1000ML User's Guide...
  • Page 34: Printing Options On Receipts

    O n so clerks must enter their clerk number each time they enter Sales R egistration mode. You must turn on C lerk passcodes separately if you want passcodes to be required when the clerk number is entered. Alpha 1000ML User’s Guide...
  • Page 35 4 Press the Arrow Down key to select Security Set U p. Press the Amount Tend Total <Enter> key. 5 Press the Arrow Down key to select C lerk System. Press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 36: Using The Clerk System

    1 A t the main menu, select Sales R egistration and press the Amount Tend Total <Enter> key. 2 U sing the round N umber keys, press 1, then press the Amount Tend Total <Enter> key. 3 Press 234 and then press the Check key. Alpha 1000ML User’s Guide...
  • Page 37: Setting X And Manager Passcodes

    1 Press the press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total <Enter> key. 3 Press the Arrow Down key to select Security Set U p. Press the Amount Tend Total <Enter> key. a 1000ML User's Guide...
  • Page 38: Setting The Machine Number

    A fter you are done programming the machine number, you can check your results. See Printing the Program C onfirmation R eport on page 46. To set the machine number Programming More Options Others Set Up Machine Number 1 Press the press the Main menu (on) key. Alpha 1000ML User’s Guide...
  • Page 39: Programming Department Keys

    6 Setting D epartment Type 7 Setting H igh A mount L ock-out (H A L O ) 8 Programming A ge Verification For specific information about each of the items above, see the next sections. Alpha 1000ML User's Guide...
  • Page 40: Setting Department Number Keys

    For ex ample, Clothing can print on the receipt in place of Dept 1, Shoes can print on the receipt in place of Dept 2, Sportswear can print on the receipt in place of Department 3, and so on. a 1000ML User's Guide...
  • Page 41 W hen you are done programming the department description, press the Amount Tend Total <Enter> key to save your programming. T he information is saved in the cash register and you can program the next item. Alpha 1000ML User's Guide...
  • Page 42: Programming Department Preset Price

    T A X 1, T A X 3 and T A X 4 T A X 2, T A X 3 and T A X 4 T A X 1, T A X 2, T A X 3 and T A X 4 a 1000ML User's Guide...
  • Page 43: Setting Department Type

    T his reminds the clerk to check I D and prompts the clerk with the appropriate age needed. T his feature does not prevent sales to age Alpha 1000ML User's Guide...
  • Page 44: Scrolling Messages

    You can change one or more messages at any time. For example, if you have a new promotion, you can change the I dle 1 message to say something about the promotion. You can also specify if the messages scroll slow, medium or fast across the customer display. Alpha 1000ML User’s Guide...
  • Page 45: Types Of Scrolling Messages

    Sample Scrolling Messages H ere are some samples of messages that you can program: Ask About Our Daily Specials We Deliver 10% Discount On Thursdays Free Soda With Any Sandwich Order STORE HOURS 9AM TO 10 PM Alpha 1000ML User's Guide...
  • Page 46: Programming Scrolling Messages

    4 Press the Arrow Down key to select M ore O ptions. Press the Amount Tend Total <Enter> key. 5 Press the Arrow Down key to select Text M essages. Press the Amount Tend Total <Enter> key. Alpha 1000ML User’s Guide...
  • Page 47: Setting The Scroll Speed

    D epartment 15 to be a V isa® card and D epartment 16 to be a M asterC ard® . You can also program the cash register to print the name of the credit card key on the receipt or journal tape. Alpha 1000ML User's Guide...
  • Page 48 8 W hen you are done, press the Amount Tend Total <Enter> key. To specify using Department 15 and/or Department 16 as credit keys Programming More Options System Options 1 Press the Main menu (on) key. Alpha 1000ML User’s Guide...
  • Page 49: Programming Plu Descriptions

    1 A ssign a P L U number (from 1 to a maximum of 13 digits long) to each sales item or scan the barcode. 2 E nter a name description for the P L U . You must enter a description, even if it is as simple as PLU4. 1000ML User's Guide...
  • Page 50: Programming Plus Without A Barcode Reader

    8 To program the next PL U , go to N ext P L U and press the Amount Tend Total <Enter> key. 9 W hen you are done programming, press the Main menu (on) key. a 1000ML User's Guide...
  • Page 51: Programming Plus With The Optional Barcode Reader

    7 To program the next P L U , go to N ext PL U and press the Amount Tend Total <Enter> key. 8 W hen you are done programming, press the Main menu (on) key. Alpha 1000ML User's Guide...
  • Page 52: Editing A Plu

    D aily R eport before deleting. For more information on Z reports, see chapter 8: R unning and Saving R eports. To delete a PLU Programming PLU Set Up 1 Press the Main menu (on) key. 1000ML User's Guide...
  • Page 53: Printing The Program Confirmation Report

    SD card(not included). Y ou can also save this data directly to your PC by using the included R egisterL ink software (please refer to the R egisterL ink section of this manual for further information). 1000ML User's Guide...
  • Page 54: Before Going To Register Mode

    O ther options are covered in the chapter called Setting U p Your C ash R egister Parameters, starting on page 51. We also provide examples to help you learn how to use your cash register. For information about the examples, see E E xamples on page 105. a 1000ML User's Guide...
  • Page 55: Error Codes

    E lectronic M emory. See page 97. ELECTRONIC Finish the current transaction. A s soon as you JOURNAL MEMORY are done, run the E J R eport to clear the NEARLY FULL E lectronic M emory. See page 97. a 1000ML User's Guide...
  • Page 56 WARNING! CHECK ID T he cash register is programmed to prompt the clerk to check I D for this purchase. SD CARD ERROR T here is a problem with the SD card. R eplace the card and try again. 1000ML User's Guide...
  • Page 57: Clearing An Error

    I f you did a H alf System C lear and a Partial C lear and the error beep still does not stop, as a last resort, you can do a Full System C lear. For more information about the Full System C lear, see Full System C lear on page 102. a 1000ML User's Guide...
  • Page 58: Setting Up Your Cash Register Parameters

    Check key. I f you did not program a M anager Passcode, go to the next step. 4 Press the Arrow Down key to select M ore O ptions. Press the Amount Tend Total <Enter> key. Alpha 1000ML User's Guide...
  • Page 59: Receipt Printing - To Journal Or For Customer

    Specifies if the T ime prints on the customer receipt. 6. Clerk Specifies if a C lerk name prints on the customer receipt. For information about setting clerk names, see U sing the C lerk System on page 29. a 1000ML User's Guide...
  • Page 60: Each Tax Rate

    P L U name/description and the P L U number (or the U P C bar code number, if it was a bar code) are printed on the receipt over 2 lines. a 1000ML User's Guide...
  • Page 61: Machine

    3 I f you are prompted for a M anager Passcode, type the passcode number and then press the Check key. I f you did not program a M anager Passcode, go to the next step. a 1000ML User's Guide...
  • Page 62: Key Lay-Out

    Specifies if the clerk must always enter the amount of money the customer gives the clerk so the clerk sees the amount of change to give back to the customer. T his can reduce cash drawer shortages. a 1000ML User's Guide...
  • Page 63: In Dept

    For ex ample $1.00 multiplied by an 8.75% tax would equal an amount of 1.0875. T his would need to be rounded to 2-decimal places, and would be rounded-off to $1.09 if 5/4-R ounding was selected. 1000ML User's Guide...
  • Page 64: Decimal

    (i.e. P L U , C lerk, E lectronic Journal, etc.), since resetting to default settings may affect these reports. A fter running the Z-reports, then return to this Parameter O ption and proceed with resetting to factory default settings. a 1000ML User's Guide...
  • Page 65: Others Set Up

    For example, enter 5% as 5, or enter 10% as 10. W hen you use the + % PO key, the words A D D O N appear on the display and print on the receipt. a 1000ML User's Guide...
  • Page 66: [-%] Rate

    W hen you are ready to complete the sale, you can press the plu alt FC key to see the total sale in the foreign currency. E nter the amount of a 1000ML User's Guide...
  • Page 67: Set Up

    T his is the symbol for the main currency of the register and not the foreign currency. You can only select from the list of symbols offered on the register screen. Z-Report # Specifies to print the Z-R eport C ounter number on each Z-R eport. 1000ML User's Guide...
  • Page 68: Zero Skip

    You can program the starting number for the Periodic Z2 R eport C ounter number. I f you were using a different cash register before this one and wanted to carry that numbering sequence and start with a specific number on this cash register, set that number here. a 1000ML User's Guide...
  • Page 69: Grand Total Amount

    Total <Enter> key. T he rest of this section explains each menu option. Language Specify the default language of the machine for all the prompts, messages, on-screen instructions, and so on. Date Specify the date, including month, date, year. 1000ML User's Guide...
  • Page 70: Date Format

    • A dd-on (U SA ) • C anadian • V AT (V alue-A dd Tax). See Programming C omplex Tax R ates on page 72 for detailed explanation of the Tax Systems and setting taxes. a 1000ML User's Guide...
  • Page 71: Options Dump

    4 Press the Arrow Down key to select M ore O ptions. Press the Amount Tend Total <Enter> key. 5 Press the Arrow Down key to select O ptions D ump. Press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 72: Ringing Up Sales And Using Training Mode

    A fter you have the basics programmed in your cash register, you are ready to ring up sales. For more information about setting up the basics on your cash register, see Setting U p Your C ash R egister - the B asics on page 19. Alpha 1000ML User's Guide...
  • Page 73: Ringing Up Sales Without A Plu Number

    7 M ake any change needed and place the money you are given in the cash drawer. C lose the cash drawer. 8 G ive the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale. 1000ML User's Guide...
  • Page 74: Ringing Up Sales With A Plu Number

    1 M ake sure Sales R egistration is highlighted and press the Amount Tend Total <enter> key. 2 I f the clerk numbers are set, do the following: • E nter the clerk number and then press the Amount Tend Total <enter> key. 1000ML User's Guide...
  • Page 75: Verifying The Plu Information For An Item

    4 D o one of the following: • R ing this item up by pressing the Amount Tend Total <enter> key. • E xit this screen by pressing the Arrow Right key and pressing the Amount Tend Total <enter> key. a 1000ML User's Guide...
  • Page 76: Printing Receipts

    T he R OFF symbol disappears from the clerk screen. Receipt on Demand I f the receipt printer is turned off, you can still print a receipt on demand if the customer requests one after the transaction is completed but before you start another transaction. 1000ML User's Guide...
  • Page 77: Using Training Mode

    4 Press the Arrow Down key to select M ore O ptions. Press the Amount Tend Total <Enter> key. 5 Press the Arrow Down key to select Training Passcode. Press the Amount Tend Total <Enter> key. a 1000ML User's Guide...
  • Page 78: Entering And Exiting Training Mode

    4 U sing the R ound number keys, enter the 6 digit passcode. Press the Subtotal reprint key. T he TR symbol disappears from the screen. 5 N ow you can ring up sales normally. T hese sales do appear on sales reports. 1000ML User's Guide...
  • Page 79: Programming Complex Tax Rates

    Save this manual in a safe place so you have it for future programming. A fter you are done programming, you can print C onfirmation R eports to check your results. For more information, see R unning R eports on page 82. Alpha 1000ML User's Guide...
  • Page 80: Selecting The Tax System

    You can specify that the cash register does not print the tax rate on receipts. For more information, see Print O ptions on page 51. Note If you hear an error tone while you are programming, press the Clear key and continue by repeating the step. 1000ML User's Guide...
  • Page 81: Programming Straight Add-On Tax In The United States

    To program straight Add-on tax rates for the United States Programming Tax Set Up 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 82: Programming Table Tax In The United States

    4 Press the Arrow Down key to select Tax Setup. Press the Amount Tend Total <Enter> key. 5 Press the Arrow Down key to select the tax you want to change. Press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 83: Calculating Your Tax

    E very tax table consists of tax brackets. E ach consecutive tax bracket is assigned a tax which is exactly one cent higher than that assigned to the previous tax bracket. For example, part of a tax table might look like: 1000ML User's Guide...
  • Page 84 33. I n this case, make sure you enter at least 4 examples of the regular breakpoint pattern. U sing T he Worksheet on page 79, determine the R egular breakpoint pattern based on your state's R etail Tax C hart. a 1000ML User's Guide...
  • Page 85: Example Tax Chart

    After at least 4 the pattern) examples of the regular breakpoint, press the #/NS <sym> key again U se the worksheet on the next page to calculate the irregular breakpoints and regular breakpoints for your local tax. 1000ML User's Guide...
  • Page 86: The Worksheet

    P ST 2 • P ST 3 For each tax rate (G ST , and each P ST ), in addition to setting the tax percentage rate, you can also set a “ minimum taxable amount” . Set this 1000ML User's Guide...
  • Page 87 5 Press the Arrow Down key to select Tax-on-Tax. Press the Amount Tend Total <Enter> key. 6 Select from: • N o tax-on-tax • Tax-on-Tax (Piggy B ack) • Tax-on-Tax-on-Tax (triple Piggy B ack) 7 M ake your selection and press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 88: Using Vat Tax Rates

    7 W hen you are done, press the Amount Tend Total <Enter> key. 8 R epeat for each tax you want to set. Printing a Confirmation Report To check your results, see R unning the O ptions D ump R eport on page 82. 1000ML User's Guide...
  • Page 89: Running And Saving Reports

    For more information about programming the cash register, see C hapter 5 Setting U p Your C ash R egister Parameters on page 51. T he O ptions D ump report includes: • A ll parameter settings • Print options Alpha 1000ML User's Guide...
  • Page 90: Running The Department Confirmation Report

    Department Range Report. This will take a few minutes. To run a department confirmation report Programming Department Set Up Depart Conf Report 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 91: Running The Plu Confirmation Report

    6 Select A ll P L U , P L U R ange, or L inked D epartment. 7 Select how you want to see the report. I f you select D isplay, use the arrow keys to review the report in the clerk display. 1000ML User's Guide...
  • Page 92: Running And Saving Management Reports

    Z1 report and a Z2 report. • D aily report (Z1 report) — C ommonly known as a end-of-day/daily-closeout report. T his report prints or saves all transaction data and resets all totals to zero, except the R unning G rand Total. 1000ML User's Guide...
  • Page 93: About Management Reports

    Y ou can also save most reports to an SD card. • For many X reports, you can view the report on the clerk display or print/save the report for a permanent record. 1000ML User's Guide...
  • Page 94: Financial Report Example

    The Percentage Discount [-%] must be done after each item, not on the subtotal amount, for the formula given above to balance as shown. If you are using the calculation of coupon discount after tax, the formula will not balance as shown. 1000ML User's Guide...
  • Page 95: Additional Information In Electronic Journal (Ej) Reports

    Z-mode or the memory is manually reset. T he E lectronic Journal records in the internal memory the line-by-line details of all the transactions and items completed on the cash register, both transactions printed on the built-in printer and transactions run with a 1000ML User's Guide...
  • Page 96 Check key. I f you did not program an X M ode Passcode, go to the next step. 5 Press the Arrow Down key to select E lectr. Journal. Press the Amount Tend Total <Enter> key. 1000ML User's Guide...
  • Page 97 I f you do not see the number of lines that the memory can still accept, the E lectronic Journal is turned off. G o to the System O ptions and turn it 1000ML User's Guide...
  • Page 98: Maintenance And Options

    A ttempting to service the cash register yourself voids the warranty and may permanently damage the cash register. Alpha 1000ML User's Guide...
  • Page 99: Installing A New Paper Roll

    M ove the print roller down onto the paper and snap into place. M ake sure both sides are snapped down. Press the Feed key until the paper catches and moves through the printer. a 1000ML User's Guide...
  • Page 100: Using The Battery System

    Properly dispose of used batteries according to the battery manufacturer's instructions or according to your local environmental regulations and disposal guidelines. • N ever dispose of any batteries in fire! T he batteries may leak or explode. 1000ML User's Guide...
  • Page 101 • R eplace the battery cover. Slide the bottom tabs into the long slit in the bottom position and snap the cover into place. D o not put the tabs in the 2 holes in the bottom of the compartment. T he cover will not close and you will break the tabs. 1000ML User's Guide...
  • Page 102: About The Serial Port

    I nsert your SD card with the label facing up, and push in until it clicks. T o remove an SD card quickly push in on the card until it slides free from the reader and then pull it out completely. 1000ML User's Guide...
  • Page 103: Connecting The Cash Register To A Pc

    3 O n the cash register, go to the main menu, scroll down to P C -L I N K and press the Amount Tend Total <Enter> key. 4 G o to the R egisterL ink software on the PC and follow the directions in R egisterL ink. 1000ML User's Guide...
  • Page 104: Troubleshooting

    5 I f there is a F U N C T I O N error and an error message still appears on the display, press the Clear key. 6 A s a last resort, follow the directions for a Full System C lear. See Full System C lear on page 102. Alpha 1000ML User's Guide...
  • Page 105: No Receipt Printing

    B efore you start, make sure there is a lot of paper on the receipt paper roll so the Z E lectronic Journal reports can print completely. To print and clear the Electronic Journal Reports Z Report Electr. Journal 1000ML User's Guide...
  • Page 106: Sd Card Errors

    T he E lectronic Journal memory is reset and all information stored in the memory is erased. A verification prints that the E lectronic Journal reset and the memory is cleared. SD Card Errors T here are a few errors associated with using and SD card. 1000ML User's Guide...
  • Page 107: The Cash Register Does Not Work

    Partial R eset. • A s a last resort, perform a Full System C lear procedure. See Full System C lear. 2 I f needed, contact the R oyal C ustomer Support hotline at 1-800-272-6229 for additional help. 1000ML User's Guide...
  • Page 108: Opening The Drawer When There Is No Power

    C ontinue to hold these keys down. 3 W hile you are still holding down the 3 and 7 keys, plug the cash register back into the power source. 4 R elease the 3 and 7 keys. 5 C ontinue with normal operations. 1000ML User's Guide...
  • Page 109: Full System Clear

    4 R eplace the batteries. 5 R eprogram the cash register. 6 C ontinue with normal operations. If Nothing Helps I f a problem still persists, call our C ustomer Service Support L ine toll-free at 1-800-272-6229. a 1000ML User's Guide...
  • Page 110: Examples

    C ash Sale W ith Tendering C hange • C ash Sale W ithout Tendering C hange • C harge Sale • C harge R eturn • C heck Sale • C oupon D iscount Sale Alpha 1000ML User's Guide...
  • Page 111 Voiding a P L U Sale with a M inus Percentage D iscount • Voiding a P L U Sale with a Plus Percentage R ate • Voiding a Plus Percentage Sale • Voiding an E ntire Sale before Finishing the Sale • Voiding A Sale 1000ML User's Guide...
  • Page 112: Transaction Codes

    Tax 3 R ate A pplied to a Sale Tax 4 R ate A pplied to a Sale TOTAL Total of Sale R epresents Tax Total if selected in Print O ptions. VOID/CORR Void N umber of I tems B eing M ultiplied 1000ML User's Guide...
  • Page 113: Sample Receipt

    To add or force tax to a non-taxable department or a different tax rate 1 Press the key. 2 Press the key and select Tax 1. 3 Press the key. 4 I n the N umber keys area, press 100, and then press the key. 5 Press the key. a 1000ML User's Guide...
  • Page 114: Cash Sale With Tendering Change

    To ring a charge sale 1 I n the N umber keys area, press 100, and then press the key. 2 Press the key. You do not have to enter any amounts before pressing the key. 1000ML User's Guide...
  • Page 115: Charge Return

    Credit key. Note Dept. 15 and/or Dept. 16 keys must be programmed as Credit keys and turned on for this example to work. See Programming the Credit Keys on page 40. 1000ML User's Guide...
  • Page 116: Credit Return

    2 I n the N umber keys area, press 200, then press the key, and then press the key. 3 I n the N umber keys area, press 300, press , in the rounded N umber keys, press 33, and press again. a 1000ML User's Guide...
  • Page 117: Exempting Tax On An Item

    2 I n the N umber keys area press 150, and then press the key. 3 Press the key. Note After Pressing the Tax Exempt Sale key, you must end the sale. You cannot enter additional items to the transaction. 4 Press the key. 1000ML User's Guide...
  • Page 118: Gallonage Sales Transaction

    To ring a minus percentage discount sale 1 I n the N umber keys area, press 100, and then press the key. 2 Press the key. 1000ML User's Guide...
  • Page 119: Multiplication Of A Department Unit Price

    1 I n the N umber keys area, press 3, and then press the key. 2 I n the N umber keys area, press 400, and then press the key. 3 Press the key. Note You can use from .001 to 999.999 when ringing up the quantity of an item. 1000ML User's Guide...
  • Page 120: Multiplying By A Fraction

    2 I n the N umber keys area, enter the P L U number, and press the key. 3 Press the key. T he word *PRICE* appears above the description or P L U # . a 1000ML User's Guide...
  • Page 121: Paid-Out Sale

    2 Press the key. Note If the Plus Percentage Rate is NOT pre-programmed, type in the 10% plus percentage rate by pressing 10 in the round Number keys before pressing key. 3 Press the key. a 1000ML User's Guide...
  • Page 122: Received-On-Account Sale

    Example 27: Assume Department 1 is pre-programmed for $1.00. Ring up this price. To register a department unit price 1 Press the key. 2 Press the key. Note You can ring up to 32 prices by using the total of the 32 Department keys for quick ring-ups. 1000ML User's Guide...
  • Page 123: Registering A Reference Number

    5 I n the N umber keys area, press 150, and then press the key. 6 Press the key. Note The Return function can be performed in the middle of any sales transactions or by itself in a separate transaction. 1000ML User's Guide...
  • Page 124: Split Tendering Sale

    To void a coupon sale 1 I n the N umber keys area, press 100, press the key, and then press key. 2 I n the N umber keys area, press 20, press the key. 3 Press the key. 1000ML User's Guide...
  • Page 125: Voiding A Department Preset Price

    4 Press the key, press the key, and then press the key. Note If the Minus Percentage Discount Rate is not pre-programmed, type in the discount rate before pressing the key. 5 Press the key. a 1000ML User's Guide...
  • Page 126: Voiding A Minus Percentage Discount Sale

    3 I n the N umber keys area, press 2, and press the key. 4 Press the key. 5 Press the key. 6 Press the key. 7 I n the N umber keys area, press 3, and then press the key. 8 Press the key. 9 Press the key. 1000ML User's Guide...
  • Page 127: Voiding A Department Multiplication Sale

    To void a PLU multiplication sale 1 I n the N umber keys area, press 3, press the key. key, in the N umber keys area, press 1, and then press the 2 Press the key. 3 Press the key. 1000ML User's Guide...
  • Page 128: Voiding A Plu Sale With A Minus Percentage Discount

    N umber keys area, press 1, and then press 1 Press the key. 2 Press the key. I f the Plus Percentage R ate is not pre-programmed, type in the discount rate before pressing the key. 3 Press the key. 1000ML User's Guide...
  • Page 129: Voiding A Plus Percentage Sale

    Example 44: Void a $1.00 item in Department 1. To void a sale that is already completed key, in the N umber keys area, press 100, and then press 1 Press the key. 2 Press the key. 1000ML User's Guide...
  • Page 130: A Product Information

    C M O S R A M , SD C ard R eader E lectrical 115V ~ 60H z, 0.40A C haracteristics O perating 0-40 D egrees C entigrade (32-104 D egrees Temperature Fahrenheit) D imensions 12.75"W x 16.75"D x 11.75"H Weight 14.4-lbs. (6.5-kg) Alpha 1000ML User's Guide...
  • Page 131: Safety And Legal Notices

    Properly dispose of used batteries according to the battery manufacturer's instructions or according to your local environmental regulations and disposal guidelines. • N ever dispose of any batteries in fire! T he batteries may leak or explode. 1000ML User's Guide...
  • Page 132: Software Licensing Agreement

    U nited States federal or state law. G O V E R N I N G L AW. T his license is governed by the laws of the State of N ew Jersey. 1000ML User's Guide...
  • Page 133: Manufacturer's Limited Warranty

    Be sure to include your complete name, address and day-time telephone number. • B ring or ship, prepaid and insured, via a traceable shipping method the above Product to the nearest R oyal A uthorized Service C enter location or to the R oyal C orporate 1000ML User's Guide...
  • Page 134 State to State. T his warranty is valid only on cash registers and time clocks purchased, delivered and used in the U nited States and/or C anada. 1000ML User's Guide...
  • Page 135: Ordering Supplies And Accessories

    U S B -to-Serial A dapter, for connecting the cash 29249N register to a U S B port on your P C For Prices and Availability C all 1-888-261-4555 or visit our web site at www.royal.com. Prices and Availability Subject to C hange Without Notice Alpha 1000ML User’s Guide...
  • Page 136: Index

    27 setting up PL U s 44 customer display system 27 batteries, replacing 93 closing 10 clerk display, symbols 12 opening 10 before going to register mode 47 clerk numbers customer service, contacting 2 setting 27 Alpha 1000ML User's Guide...
  • Page 137 PL U sale 120 high amount lock-out 36 cash sale without tendering voiding a PL U sale with a minus change 107 percentage discount 121 charge sale 107 coupon discount sale 108 Journal wheel, printing to 52 1000ML User's Guide...
  • Page 138 30 supplies 2 running 86 PL U description 42 overriding a PL U sale, example return sale, example 116 PL U s with the barcode scanner ringing up Saving to SD 46 sales 65 a 1000ML User's Guide...
  • Page 139 122 manager passcodes 30 turning off scrolling messages 39 voiding an entire sale before standard or gallonage mode 36 finishing the sale, example tax rates 73 up 5 X passcodes 30 setting up, barcode scanner 44 1000ML User's Guide...
  • Page 140 FC C 124 Proposition 64, 125 warranty 126 worksheet footer message 25 header message 25 table tax 79 X passcodes, setting 30 X readings, about 85 X readings, saving 85 Z readings, about 85 Z readings, saving 85 1000ML User's Guide...

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