Service & Support; Ads-Tec Support; Company Address - ADS-tec VMT9000 Series Instruction Manual

VMT9000 series − Instruction manual v1.2
12 Service & support
ADS-TEC and its partner companies offer you comprehensive maintenance and support services,
ensuring quick and competent support should you have any questions or concerns with regard to ADS-
TEC products and equipment.
Because ADS-TEC products are also used by partner companies, these devices may have customised
configurations. Should any questions arise with regard to these specific configurations and software
installations, please contact them as ads-tec will not be able to answer such questions.
ADS-TEC does not provide support services for any device that was not purchased directly from ADS-
TEC. In this case, maintenance and support is provided by the partner company.

12.1 ADS-TEC support

The ADS-TEC support team is available for inquiries from direct customers between 8:30am and
5:00pm, Monday to Friday.
The support team can be reached via phone, fax or e-mail:
Phone: +49 7022 2522-202
Fax: +49 7022 2522-400
Email: support@ads-tec.de
Alternatively, you can contact us by completing a support form on our website www.ads-tec.de. Our
Support team will then get in touch with you as soon as possible.

12.2 Company address

ads-tec Industrial IT GmbH
Heinrich-Hertz-Str.1
72622 Nürtingen
Germany
Phone: +49 7022 2522-0
Email: mailbox@ads-tec.de
Web: www.ads-tec.de
© ads-tec Industrial IT GmbH • Heinrich-Hertz-Str. 1 • 72622 Nürtingen • Germany
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