Warranty; Transducers - Elcometer CG30 Operating Instructions Manual

14 WARRANTY

Elcometer NDT warrants the Model CG30, CG50 and CG50DL ultrasonic gauges against defects
in materials and workmanship for a period of two years from receipt by the end user.
Additionally, Elcometer NDT warrants transducers and accessories against such defects for a
period of 90 days from receipt by the end user. If Elcometer NDT receives notice of such defects
during the warranty period, Elcometer NDT will either, at its option, repair or replace products that
prove to be defective. The warranty will be invalidated if the gauge has been opened.
Should Elcometer NDT be unable to repair or replace the product within a reasonable amount of
time, the customer's alternative exclusive remedy shall be refund of the purchase price upon return
of the product.
14.1 Exclusions
The above warranty shall not apply to defects resulting from: improper or inadequate maintenance
by the customer; unauthorised modification or misuse; or operation outside the environmental
specifications for the product.
Elcometer NDT makes no other warranty, either express or implied, with respect to this product.
Elcometer NDT specifically disclaims any implied warranties of merchantability or fitness for a
particular purpose. Some states or provinces do not allow limitations on the duration of an implied
warranty, so the above limitation or exclusion may not apply to you. However, any implied warranty
of merchantability or fitness is limited to the two-year duration of this written warranty.
This warranty gives you specific legal rights, and you may also have other rights, which may vary
from country to country, state to state or province to province.
14.2 Obtaining service during warranty period
If your hardware should fail during the warranty period, contact Elcometer NDT and arrange for
servicing of the product. Retain proof of purchase in order to obtain warranty service.
For products that require servicing, Elcometer NDT may use one of the following methods:
• Repair the product
• Replace the product with a re-manufactured unit
• Replace the product with a product of equal or greater performance
• Refund the purchase price.
14.3 After the warranty period
If your hardware should fail after the warranty period, contact Elcometer NDT for details of the
services available, and to arrange for non-warranty service.

15 TRANSDUCERS

Your gauge is capable of performing measurements on a wide range of materials, from various
metals to glass and plastics. Different types of material, however, have different properties. The
following paragraphs highlight the important properties of transducers which should be considered
when assessing a particular measurement task.
The best measurement condition is one where sufficient ultrasonic energy is sent into the material
being measured such that a strong, stable echo is received by the gauge.
Several factors affect the strength of ultrasound as it travels. These are outlined below:
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