Warranty - Dimplex REL5 Owner's Manual

Warranty

One Year Limited Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Dimplex electric compact
fireplace. This limited warranty applies
only to purchases made in any province
of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to
the original purchaser of the product only
and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or
conditions of merchantability or fitness for
a particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and
for how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Glen Dimplex Americas
warrants such products to be free from
defects in material and workmanship for a
period of 12 months from the date of the
first purchase of such product.
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The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not
cover
This limited warranty does not apply
to products that have been repaired
(except by Glen Dimplex Americas or its
authorized service representatives) or
otherwise altered. This limited warranty
does further not apply to defects
resulting from misuse, abuse, accident,
neglect, incorrect installation, improper
maintenance or handling, or operation with
an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention
of Technical Service by contacting at
1-888-346-7539, or 1367 Industrial Road,
Cambridge Ontario, Canada N3H 4W3.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires a
proof of purchase of the product.
What Glen Dimplex Americas will do in
the event of a defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:
• Glen Dimplex Americas will in its sole
discretion either repair or replace such
defective product or part without charge.
If Glen Dimplex Americas is unable
to repair or replace such product or
part, or if repair or replacement is not
www.dimplex.com