Troubleshooting - Sony DSR-400L Operating Instructions Manual

Troubleshooting

You can use this chart to establish possible causes of an
apparent problem; always double-check before sending
the camcorder for repair. If a problem persists, contact
your Sony dealer.
Symptoms
The camcorder does not power on
when you turn the POWER switch
on.
The tape transport does not operate
when you press either VTR button.
The tape transport does not operate
when you press the PLAY button.
The power supply cuts while
operating.
The battery goes dead very quickly. The operating temperature is very low.
It is not possible to eject the
cassette.
The playback picture quality is poor.
The playback picture does not
appear.
The playback sound does not hear.
All controls except the EJECT
button are disabled.
Audio recording is not possible.
Audio recording is not possible (CH-
1 only).
The recorded sound is distorted.
The recorded sound has a high
noise level.
The cassette is automatically
ejected.
The equipment connected to the
camcorder via an i.LINK connection
carries out unintended operations,
such as recording automatically.
128
Troubleshooting
When the indication "Er00-***" appears in the LCD
monitor, see "Error code list" on page 127.
Cause
There is no battery pack loaded.
The battery pack is exhausted.
The AC adaptor is not connected, or it is
not turned on.
The POWER switch is turned off.
The camcorder has reached the end of
tape.
The cassette is set record-inhibited.
The camcorder has reached the end of
tape.
The battery pack is exhausted.
The battery pack is inadequately charged. Recharge the battery pack (page 29).
The battery pack is exhausted.
The POWER switch is turned off.
The video heads are dirty.
There is condensation.
The AUDIO LEVEL (CH-1/CH-2) knobs
are set to the minimum level.
The AUDIO LEVEL knob on the front is set
to the minimum level.
The audio level is too high.
The audio level is too low.
An incorrect type of cassette is inserted.
The settings of the camcorder and the
connected equipment (the VTR TRIGGER
switch, etc.) are incorrect.
Remedy
Attach a battery pack (page 29).
Replace the battery pack with a fully charged
one (page 29).
Connect the AC adaptor, or turn on the
POWER switch of the AC adaptor (page 29).
Set the POWER switch to ON.
Rewind the tape, or load a new cassette.
Load a new cassette, or release the record-
inhibit (page 48).
Rewind the tape, or load a new cassette.
Replace the battery pack with a fully charged
one (page 29).
Use a BP-GL95 (page 29).
Replace the battery pack with a fully charged
one (page 29).
Turn the POWER switch to ON.
Clean the video heads using a DVM-12CLD
Cleaning Cassette (page 120).
Remove the cassette and wait with the
power on until the condensation has
evaporated(page 119).
Adjust the setting of the AUDIO LEVEL (CH-
1/CH-2) controls (page 14).
Adjust the setting of the AUDIO LEVEL knob
on the front (page 10).
Adjust the setting of the AUDIO LEVEL (CH-
1/CH-2) knobs, and record again (page 14).
Adjust the setting of the AUDIO LEVEL (CH-
1/CH-2) knobs, and record again (page 14).
Insert a correct type of cassette (page 47).
Set correctly. See "Using an i.LINK
Connection" on page 41.