General Specification .................................... 30 Service Instructions ..................................31-33 Pressure Drop Charts .................................... 34 Specifications ......................................35 Warranty ........................................ 36 Dealer Name __________________________________________________ Phone _______________________________ Address _______________________________________________________ Email ________________________________ ____________________________________________________________________________________________ Hellenbrand products are not for sale or distribution into the State of California effective 8/31/18...
JOB SPECIFICATION SHEET MODEL NO. __________________________________________________________________________________________ *WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo (gpg) ______ Other______________________ _______ Iron (ppm) ______ Other______________________ _______ pH ______ Other______________________ ______ Reclamation mode enabled ______ No Hard By-pass enabled ______ Alternator system enabled ______ Separate source enabled OPTIONAL RELAY SETTINGS _______ Off...
SOFT WATER BASICS Hardness Hardness in water is the amount of calcium and magnesium present. A water softener removes the majority of calcium and magnesium to produce softened water. Hardness is measured in units of grains per gallon. When your water is tested the hardness is calculated and expressed as grains per gallon (gpg).
PRE-INSTALLATION CHECK LIST (All electrical & plumbing should be done in accordance to all local codes) Existing Plumbing: Condition of existing plumbing must be Water Pressure: A minimum of 25 pounds of water pressure free from lime and iron build-up. Piping that is built-up heavily (psi) is required for regeneration.
INSTALLATION INSTRUCTIONS (All electrical & plumbing should be done in accordance to all local codes) fitting. Leave at least 6” between the drain line control fitting • Do not use vaseline, oils, other hydrocarbon lubricants or and solder joints when soldering pipes that are connected spray silicone anywhere.
PROGRAMMING General Information The H125 control valve is the “brain” of your water softener. It consists of the valve body and powerhead with solid state microprocessor. The display panel (see Figure 7) consists of the LCD display and five push buttons which are used in displaying and program- ming the water softener settings.
SET TIME OF DAY = Up Arrow = Down Arrow STEP 1 Step 1 - Press SET CLOCK. Step 2 - Current Time (hour): Set the hour of the day using or buttons. AM/PM toggles after 12. Press NEXT to go to step 3. STEP 2 TIME HOUR 6:35...
Manual Regeneration "REGEN TODAY" CAPACITY REMAINING Sometimes there is a need to regenerate the system, sooner than when the system calls for it, usually referred to as manual regeneration. There may be a period of heavy water usage because of guests or a heavy laundry day. To initiate a manual regeneration at the preset delayed regeneration time, press and release “REGEN”.
Page 10
STEP 4 S – Select the time for the second cycle (which in this example is SOFTENING) STEP 4S SOFTENING TIME using or button. Press NEXT to go to Step 5S. Press REGEN to return to the previous 120:00 step.
STEP 11 S – Set Regeneration Time Options using the or button. If value is set to: STEP 11S DELAY + IMMEDIATE • “DELAY” means regeneration will occur at the preset time; (page 8, step 4) REGEN • “IMMEDIATE” means regeneration will occur immediately when the gallons capacity reaches 0 (zero); or •...
STEP 18 S – REGEN gallons chosen to activate relay. Relay activates after set number of STEP 18S RELAY 1 "REGEN GALLONS" gallons have gone through meter in service or during regeneration and then deactivates after set TRIGGER period of time or after flow stops, whichever comes first. Press NEXT to go to Step 19S. STEP 19S –...
SERVICE REMINDER STEP 26S STEP 26S – Set scheduled service display using or buttons. Available options are OFF, TIME, SERVICE ALARM ON GAL or BOTH. Selecting OFF disables this feature. If OFF is selected, press NEXT to exit BOTH System Setup.
STEP 5D – Volume of water used, 63-day usage history: This display shows day 0 (for today) STEP 5D USAGE HISTORY and 1 (for yesterday) will show day 2 (which would be the day before yesterday) and flashes the volume of water treated on that day. Continue to press the button to show the volume of water treated for the last 63 days.
CYCLE SEQUENCE Anytime cycle sequence is modified, softener set-up will revert to Cycle Options manufacturer setting and must be reprogrammed as desired. REGENERANT FILL BACKWASH DRAW-DN Cycle Sequence instructions allows the operator to set the order of the RINSE cycle. The Softener System Setup allows the operator to set how long SOFTENING the cycles will last.
Page 16
STEP 6CS – No Hard Water Bypass Enabled - Use or buttons to select NO HARD BYPASS STEP 6CS ENABLED NO HARD WATER BYPASS ENABLE. Selection requires that a connection to a Motorized Alternator Valve (MAV) is made to the two pin-connector labeled ALTERNATOR MAV DRIVE located on the printed circuit board.
WATER SOFTENER DRAINING PROCEDURE In cold weather climates it is common for plumbing systems that mineral tank will not expand enough to cause any damage are not in use to be “winterized“ or drained of all water to prevent to the softener when it freezes. any damage that may be caused by the excessive expansion of If your softener is equipped with an optional bottom drain water when it freezes.
TROUBLE SHOOTING PROBLEM CAUSE CORRECTION After resolving the cause of any error code or any service work on valve, press NEXT & REGEN simultaneously for 5 seconds or disconnect power supply for 5 seconds at PC board and reconnect to resynchronize software with piston position. VALVE ERROR CODES Error Code 101 - Unable to recognize A1.
Page 19
TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 2. Control valve does not regenerate A. Transformer unplugged A. Connect transformer automatically when REGEN button B. No electric power at outlet B. Repair outlet or use working outlet is depressed and held C. Broken drive gear or drive cap assembly C.
Page 20
TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 13. Iron in softened water. A. Iron has fouled resin bed. A. Use iron reducing resin cleaner to clean resin bed, and increase salt dosage or regenerate more frequently or rebed softener. Install an Iron Curtain System ahead of the softener.
H125 CONDITIONER & BRINE TANK ASSEMBLIES Item Description Part # Control Center-Metered 104226 (see pages 25-26 for detailed components) Top Diffuser 101540 3&4 Mineral Tank Assembly Item 3 only Item 4 only Mineral Tank Distributor Assy H125-32-10 10 x 44 104546 101515 H125-48 10 x 54...
FRONT COVER AND DRIVE ASSEMBLY DRAWING NO. ORDER NO. DESCRIPTION QUANTITY 103462 Front Cover Assembly Black 102096 Motor Assembly 3,5,6 111924 Drive Bracket, Spring Clip, Gears 109807 H125 PC Board 101746 Drive Gear 12x36 101459 Drive Gear Cover Not Shown 103723 Optional Relay Kit-PCM Not Shown...
Page 23
DRIVE CAP ASSEMBLY, DOWN FLOW PISTON, REGENERANT PISTON AND SPACER STACK ASSEMBLY ORDER NO. DESCRIPTION QUANTITY DRAWING NO. 102547 H125 Spacer Stack Assembly 101613 Drive Cap Assembly 101189 H125 Drive Back Plate 102291 H125 Piston Downflow Assy 102296 Regenerant Piston 102167 O-ring 228 102192...
Page 24
REFILL FLOW CONTROL ASSEMBLY AND REFILL PORT PLUG 3/8” – for systems up to 150,000 grains (*Assembly includes #6. **This part is required for backwash only systems) Proper RFC Orientation Directs Refill Water Flow Towards The Washer Face With A Radiused I.D.
Page 26
WATER METER AND METER PLUG ITEM NO. DESCRIPTION QTY. ORDER NO. 102141 Nut 1” QC 102051* Meter Assy. 102687 Turbine Assy. 102165 O-ring 215 102321 Meter Plug Assy.** *Order number 102051 includes 102687 and 102165, which are item numbers 3 & 4. **Only used if metering is not to be done (time clock units) The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench.
FLOW DIAGRAMS – DOWNFLOW WRENCH Although no tools are necessary to assemble or disassemble the valve, the wrench (shown in various positions on the valve) may be purchased to aid in assembly or disassembly. Wrench part number is 102892. Loosens Injector And Bypass Caps Loosens Drain Nut in Polytube Applications...
PROGRAMMING OPTIONS Reserve Regeneration Days Results Gallons Type Override (Reserve capacity estimate based on history of water usage) Reserve capacity automatically estimated. AUTO DELAY Regeneration occurs when gallons capacity falls below the reserve capacity at the next Regen Set Time. Reserve capacity automatically estimated.
SERVICE INSTRUCTIONS Drive Assembly PC board facing up, push in and down on the large clip on the Remove the valve cover to access the drive assembly. drive gear cover. Handle the cover and the gears carefully so that the gears do not fall off the pegs in the cover. Disconnect the power source plug (black wire) from the PC board prior to disconnecting the motor or water meter plugs Replace broken or damaged drive gears.
Page 32
The regenerant piston (the small diameter one behind the main piston) is removed from the main piston by press- ing sideways and unsnapping it from its latch. Chemically clean this in dilute sodium bisulfite or vinegar, or replace the regenerant piston if needed. To remove the main downflow or upflow piston fully extend the piston rod and then unsnap the main piston, from its latch by pressing on the side with the number.
Page 33
Do not immerse electronics. If the turbine is scored or Refill Flow Control Assembly or Refill Port Plug damaged or the bearings on the turbine are worn, replace the turbine. To clean or replace the refill flow control, pull out the elbow-locking clip and then pull straight up on the elbow.
(Warranty Updated 10/14) Hellenbrand, Inc., (“Hellenbrand”) warrants to the original purchaser that the system and the parts listed below will be free from defects in material and/or workmanship from the date of the original installation for the following time periods: For a Period of FIVE YEARS: The filter control valve electrical parts including the motor and board, control valve body, and internal parts.