Smartbox Support - Smartbox Grid Pad 12 Manual

8.1

Smartbox support

Online support
The Smartbox team is here to help you make the most of your Grid
Pad and Grid 3. You can raise a support ticket over email, use our
online chat box or search the knowledge base.
Thinksmartbox.com/smart-support
Online chat
Online chat support is available from our website or accessed
directly from your Windows Start menu. Opening hours are listed in
the chat window.
Remote support in Grid 3
Our support team can use a remote connection to deliver hand
on support over an internet connection. If you are asked to create
a remote support session you can do this directly in Grid 3. Go to
Menu – Help and select Remote Support.
Knowledge Base
Our Smartbox Knowledge base is full of tips, guides and
troubleshooting tools to help you get the most from your Grid Pad
and Grid 3.
Thinksmartbox.com/knowledge-base
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