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Troubleshooting - Ultimate Healthcare Tamora Plus II Quick Reference Manual

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CPR
In the event of a patient suffering a cardiac arrest and CPR
(Cardio Pulmonary Resuscitation) needing to be administered:
To activate the CPR:
1. CPR valve is located at the head
end on the left hand side of the
mattress.
2.
Gently pull and rotate the dial of
the CPR valve to 'click' into the
OPEN position. At the same time,
disconnect the air pipe connector
from the Pump to speed up the
air release. The mattress deflates
in 10-15 seconds.
To reset CPR:
1. Ensure the dial of the CPR attachment is rotated until it
'clicks' into the CLOSED position
Transport Mode
Transport mode will maintain the cells in their present state for
approximately 48 hours.
Simply disconnect air pipe connector
and place the connector cover over
it. The air pressures in the mattress
will now equalise, but maintain a
degree of comfort.
It is important to restore the mattress
as quickly as possible by reconnecting
the supply tubes to the power unit.

Troubleshooting

(1) No lights on power unit
Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
Check power unit for any blown fuses.
(2) Patient is bottoming out (without alarm being triggered)
Pressure setting might be inadequate for the patient, adjust
comfort level to Firm and wait for a few minutes for a better
comfort level.
Check to ensure that the CPR valve is in the
closed position.
Check whether power was suddenly shut down.
Check that the connection between air tube and power unit
is tightly secured.
Check that all tubing connections along the mattress are
secured.
If all of above steps have been checked. Press Alarm
Mute
Ultimate Healthcare
Calmore Industrial Estate, Nutwood Way, Totton, Hampshire, SO40 3WW
tel:
0333 321 8996,
fax:
0845 051 0035,
www.ultimatehealthcare.co.uk
email:
sales@ultimatehealthcare.co.uk
Alarms
Alarm Mute
The Alarm Mute button temporarily resets the
audible Low Pressure/Power Failure/Service
alarms. Should the situation not be resolved and
the fault condition continues the alarm will resume.
Low Pressure Alarm
Upon detection of low pressure, an audible alarm will be
heard and the Low Pressure indicator will illuminate.
The audible alarm may be cancelled by pressing the Alarm
Mute button.
Power Failure Alarm
If mains power is removed from power unit or the power
cable is unplugged without turning the power unit OFF, an
audible alarm will sound and the Power Failure indicator will
illuminate.
The audible alarm may be cancelled by pressing the Alarm
Mute button.
Service Alarm
Should your system develop a fault condition whilst in use,
an audible alarm will be heard and the Service indicator will
illuminate.
The audible alarm may be cancelled by pressing the Alarm
Mute button.
Annual Service Indicator
A dedicated Annual Service indicator on the control panel
will illuminate and stay ON to alert nursing staff of the need
for the system to be professionally serviced.
The Annual Service indicator will illuminate after 365 days
of use.
(4) The power unit is operating but mattress is not alternating
Check that Alternate indicator on control panel is illuminated.
If not, press Mode button to switch to Alternating mode.
(5) Service indicator remains illuminated
Indicates that system is scheduled for an annual service.
Please contact Ultimate Healthcare or your local dealer to
arrange.
Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
(7) Power unit is noisy
Ensure that the power unit is resting against a solid surface.

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