Troubleshooting - Ultimate Healthcare Diversi-Foam II User Manual

10 .Troubleshooting

PROBLEM
No lights on power unit
Low Pressure indicator is flashing
Power Failure Alarm Indicator is
flashing and sounding
The power unit is operating but the
mattress is not alternating
Power unit is noisy
If the problem persists, contact Ultimate Healthcare or your local service provider.
Issue: 1 – 03/10/2019
SOLUTION
 Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
 Check power unit for any blown fuses.
 Check whether power was suddenly shut down.
 Check that the connection between air tube and power
unit is tightly secured.
 Check that all tubing connections along the mattress
are secured.
 If all of above steps have been checked. Press "Alarm
Mute" for system to be verified again.
 Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
 Ensure that the mattress inflation process is complete.
 Check that the 'Alternate' indicator on the control panel
is illuminated. If not, press Function Select Button to
switch to Alternating mode.
 Ensure that the power unit is resting against a solid
surface.
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