Reporting Safety Defects; In The 50 United States And Washington, D.c; In Canada - RAM Commercial PROMASTER Cargo Van 2019 User Manual

REPORTING SAFETY DEFECTS

In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should im-
mediately inform the National High-
way Traffic Safety Administration
(NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign.
NHTSA cannot become involved in in-
dividual problems between you, an au-
thorized dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Av-
enue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.
However,

In Canada

If you believe that your vehicle has a
(TTY:
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian government
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
should contact
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