If You Need Assistance; Fca Us Llc Customer Center; Fca Canada Inc. Customer Center; In Mexico Contact - RAM Commercial PROMASTER Cargo Van 2019 User Manual

IF YOU NEED ASSISTANCE

The manufacturer and its authorized dealer
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an autho-
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most
concerned that you get prompt and high qual-
ity service. The manufacturer's authorized
dealer have the facilities, factory-trained
technicians, special tools, and the latest in-
formation to ensure the vehicle is fixed cor-
rectly and in a timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
• If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
• If an authorized dealer is unable to resolve
the concern, you may contact the manufac-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
• Owner's name and address
• Owner's telephone number (home and of-
fice)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage

FCA US LLC Customer Center

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636

FCA Canada Inc. Customer Center

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French

In Mexico Contact

Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin
Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
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