Dormakaba M Series User Manual

Dormakaba M Series User Manual

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Summary of Contents for Dormakaba M Series

  • Page 1 User'sManual M-seriesLock...
  • Page 2 Dear user, Thanks for purchasing our dormakaba smart lock! Before using the product, please read the user's manual carefully and keep it properly. We are so honored that you become our user. Before using the product, we strongly recommend you to read the instruction manual first in order to make sure the good using experience.
  • Page 3: Table Of Contents

    Contents How to Use AdminPINCodeSetting HowtoEnterMenu FactoryReset DeleteallUsersInformation MenuFlowChart FingerprintRegistration CardRegistration PINCodeRegistration UnlockingMethods CollectFingerprint BluetoothAPP Downloading EnableBluetoothAPP BindDevice DeviceManagement ViewDeviceInformation BluetoothKeySharing CheckMessages LanguageSetting BluetoothFunctionPreview NetworkAccessingPreparations AddDoorLock ViewingDeviceInformation CheckMessages SettingFunction ZigbeeAPPFunctionPreview LocktheDoorfromInside VistorMode PassageMode PrivacyMode...
  • Page 4 User'sPermissionsAssignmentTable User'sPermissionsLevel ProductionFunctionConfigurations AlarmFunction Emergency Use  How to Replace Batteries Precautions forusing Batteries UseofEmergencyPowerSupply SafetyRugulations Troubleshooting  Warranty Service WarrantyCard ServiceRecordsTable Certificate of Approval Installation Receipt...
  • Page 5: How To Use

    HowtoUse Admin PIN Code Setting Press the [M] Input 6-12 Input the PIN Re m o v e t h e digits new PIN code again and button for about b a t t e r y c o v e r code and press press the # 10 seconds...
  • Page 6: FactoryReset

    HowtoUse FactoryReset Simultaneously Remove the Input 6-12 Select the press [M] and [E] digits admin battery language button on rear PIN code and cover based on voice lock for 5 press # guide and press seconds button #button After resetting successfully,the lock will restore to default setting. Note After factoryreset, the registered fingerprints, cards, remote controls and Bluetooth users willbe cleared and the database bank only contains the default...
  • Page 7: MenuFlowChart

    HowtoUse Menu Flow Chart 1. Fingerprint management (Input menu number and press [#] button to manage) Press a Finger on the F i n g e r p r i n t General Fingerprint Input User ID Fingerprint Reader Registration Registration Press a Finger on the Temporary Fingerprint...
  • Page 8 HowtoUse 2. Card Management(Input menu number and press [#] to manage) Swipe card on the General Card Card Input User ID Card Reader Registration Registration Swipe card on the Temporary Card Input User ID Card Reader Registration Swipe card on the SOS Card Input User ID Card Reader...
  • Page 9 HowtoUse 3. PIN Code Management (Input menu number and press [#] to manage) Input the PIN Code PIN Code General PIN Input User ID Twice in a Row Registration Code Registration Activation PIN Input the PIN Code Input User ID Code Registration2 Twice in a Row...
  • Page 10 HowtoUse 4.Wireless Communication Setting((Input menu number and press [#] to manage) Bluetooth function Turn on setting Turn off Ubind the mobile Input the user ID phone Zigbee function Turn on setting Turn off Note Binding user ID: 00-09. The wireless communication will be automatically opened after installation if the lock is equipped with wireless module.
  • Page 11 HowtoUse System Setting (Input menu number and press # to manage) High Volume Setting Medium Mute Language Setting Chinese English PIN Code + Fingerprint Fingerprint Input PIN Double Authentication Registration Identification Code Setting Fingerprint A Fingerprint + Fingerprint Fingerprint B Identification Registration Identification...
  • Page 12: FingerprintRegistration

    HowtoUse Fingerprint Registration Enter the Press[1]/[2], Press [1] and Press [1] and menu [3]/[4]and[#] Input 2-digit Collect fingerprint user ID and for 3 times press [#] Card Registration Press[1]/[2], Press[2]and Press[1]and Enter the [3]/[4]and[#] menu [#] Input 2-digit Swipethecard userIDand press [#]...
  • Page 13: PinCodeRegistration

    HowtoUse PIN Code Registration Press [1] / [2], [3] Press [3] and Press [1] and Enter the / [4] and [#] menu Input 2-digit Input the PIN code twice and press [#] userID and press the [#]...
  • Page 14: UnlockingMethods

    HowtoUse Unlocking Methods Unlocking via Unlocking via Unlocking via card PIN code fingerprint  Open the cover to awake  Swip the  Wake up the keyboard fingerprinter reader; registered card; ‚ Input 6-12 digit PIN code ‚ Verify the registered ‚...
  • Page 15: CollectFingerprint

    HowtoUse Unlocking via interior Handle Bluetooth Unlocking (optional) Shake to unlock :  The lock with safety handle Enter the device interface, (optional): shake the mobile phone and Press the safety button and the smart lock will be press down the handle to unlocked successfully.
  • Page 16: BluetoothApp Downloading

    HowtoUse Bluetooth APP Downloading (optional) SmartLockAPPhereinafter Note referred to as Bluetooth APP. Google Play Online Service Download the APP installation package Huawei Market Xiaomi Market Enable your mobile to scan QR Code above to download APP  Installation Package.  After entering the downloading interface, select the market matching your ‚...
  • Page 17: BindDevice

    HowtoUse Note Login by fingerprint must be supported by mobile, which is equipped with fingerprint sensor and running Android 6.0 and IOS 8.0 or above. If wrong password input for 3 times, the app will be locked for 30 seconds in Android system, whereas in IOS system another login model must be employed.
  • Page 18: DeviceManagement

    HowtoUse Device Management Locking: enter management Unlocking: enter management       Interface, and click Interface and click the locking icon " ". The the lockingicon"".The smart smart lock is unlocked. lock is successfully locked. Refresh device information: Enter device management interface and press one binding device until a selection menu pops up.
  • Page 19: ViewDeviceInformation

    HowtoUse View Device Information Click the binding device after bound with the smart lock successfully.  ‚ Enter “Device Information” interface, you can view or change the lock name and view the user list, capacity, bind list, current time, battery, product model, firmware version, device number, date of manufacture, fingerprint module version, BLE module version.
  • Page 20: BluetoothKeySharing

    HowtoUse Bluetooth Key Sharing Enter the device management interface, long press the connected device, pop  up a selection menu and click “Bluetooth key sharing”; Choose the start date, time and valid period, and click “generates key”. ‚ Click the sharing icon “ ”to share the new key to other users via email, Wechat, ƒ...
  • Page 21: CheckMessages

    HowtoUse CheckMessages Click “All Devices” after entering “Message” interface.  Select a device name, click “All Messages” to unfold ‚ options including “All Messages”, “Open Messages”, “User Messages” ,“Operation Messages”and “Alarm Messages”. You can click “All Times” to unfold operations including “All Times”, “Recent 1 day”, “Recent 7 days”, “Recent 15 days”, “Recent 30 days”...
  • Page 22: BluetoothFunctionPreview

    HowtoUse Bluetooth APP Function Preview After installed the APP in your mobile successfully, enable your mobile Bluetooth, login, and bind your mobile with the lock then enter lock management. Device Unlock management interface Lock Refresh Refresh Pressadevice device nameforseveral device seconds information information...
  • Page 23 HowtoUse Bluetooth APP Function Preview Click " All Message Choose Message Type Viewmessage Device"to Including “All Messages”, interface choose a “Open Messages”, “User Messages”, “Operation device Messages”and “Alarm Messages”. Choose Period Time including All Times”, “Recent 1 day”, “Recent 7 days”, “Recent 15 days”, “Recent 30 days”...
  • Page 24: NetworkAccessingPreparations

    Download and install dormakaba Cloud Lock APP (notes: hereinafter referred to Zigbee APP) ,and bind DSG-18 EN gateway according to user's manual. Scan the QR code on the user's manual to download and install the dormakaba Note Cloud Lock APP.
  • Page 25: ViewingDeviceInformation

    HowtoUse View Device Information  Click the connected device Enter the “device information” interface, view and modify the device name, set ‚ nickname and view lock icon, product model, online status, electricity, firmware version and device IDetc. Clicktounlock: input the activation code at the lock end, after the APP received the remote unlocking request, the “unlocking”...
  • Page 26: CheckMessages

    HowtoUse Check Messages  On the APP “message” interface, click “All Devices” option button and select a device to check. Click “All messages” option button (including: open ‚ Msg, user Msg, device Msg and alarm Msg” and “all time” option button (including: all times, recent 1 day,7 days, 15 days, 30 days and custom timezones).
  • Page 27: SettingFunction

    Only admin account can add or delete general users, except for deleting his/her own account. Admin can slide to the left on Member Account interface to edit or delete general users. Zigbee APP Function Preview Aftersuccessfully installed theZigbeeappon mobile phone, andpaired withgatewayandlock,youcanenterdormakabaCloudLocktoreview moreinformationaboutthelock,andoperationmessageswillbesent toappend.Remoteunlockingisalsosupportedbyusingourapp.
  • Page 28 HowtoUse Zigbee APP Function Preview Device Keep Modify device name, delete device and cancel setting management pressingthe interface gateway Keep pressingthe Modify device name, delete device and cancel setting lock Viewandmodify devicename,setuser's nicknameandview View device Clickaconnected Device capacity,electricity device on the right information information andfirmwareversion...
  • Page 29 HowtoUse Zigbee APP Function preview Set ting Modify name, sex, address and Click login settings interface Zip code Confirm, change logon PIN code and quit logon View all members and click the “+” icon at the upper right corner to Click member account add sub- account Click time format...
  • Page 30: LockTheDoorFromInside

    HowtoUse Lock the Door fromInside Automatic locking mode Passage mode Press the switch button on the Presstheswitch buttonon the rear rear lock body to [OPEN] to enter lock body to [LOCK] toenterautomatic passage mode and the door won't locking modeand the door will be be automatically locked when the door is closed.
  • Page 31: PassageMode

    HowtoUse PassageMode Enter Passage Mode Exit Passage Mode Press switch button on the rear Press the switch button on lock body to [Open] end. the rear lock body to [Lock] end. Lockwillprompt"passagemode"whenpressdownthehandletounlockonpassagemode, Note aswellasunlockingwithfingerprint,password,cardandapp. Privacy Mode Enter privacy mode Exit privacy mode Press the swith button on the Press the button on privacy rear lock body to [Lock] end,the...
  • Page 32: User'sPermissionsAssignmentTable

    HowtoUse User's Permissions Assignment Table Item Quantity Permission Admin PIN code 1 group All operations after entering the menu General PINcode 7 group Unlocking the door 01~07 ActivationPINcode 1 group Activate the lock and unlock the door with Zibgee SOSPINcode 1 group Unlocking the door Admin fingerprint...
  • Page 33: ProductionFunctionConfigurations

    HowtoUse Product Function Configurations Item Fingerprint capacity(PCS) PIN code capacity(Set) Card capacity(PCS) Privacy mode √ √ Passage mode √ √ Fake code function √ √ Low battery alarm √ √ Break in and tamper alarm √ √ Keypadlockout √ √ Voiceguide √...
  • Page 34: AlarmFunction

    HowtoUse Alarm Function  ‚ ƒ Alarm Function Damage Alarm Keypad Lockout Alarm The red indicator If wrong PIN codes being input An alarm will be activated will flash when the 3 times, the lock will enter and will last for 30 seconds battery voltage is lockout mode automatically if an outsider tries to break...
  • Page 35: Emergency Use

    EmergencyUse How to Replace Batteries Remove the Open the battery Put on the Insert new battery cover. batteries. cover. used batteries. Precautions for Using Batteries Do not mix Replace with new batteries in time. Do not mix used and new Please replace used batteries with new ones batteries or batteries of when hearing the low battery alarm and...
  • Page 36: SafetyRugulations

    SafetyRegulations Do not install the lock Consult a qualified where it's exposed to installation Caution Warning rainwater, which may cause malfunctions of the product. Do not clean the Do not hang any product with water Note object on the handle Do not disassemble or Keep the lock away from reassemble or repair the...
  • Page 37: Troubleshooting

    Troubleshooting Symptoms Type Solution The door can't be opened  Check if the mechanical key is correct. Basic by mechanical key. operations ‚ Ask professionals to check the mortise, cylinder and clutch, and replace in time if there is any problem. The door can't be opened ...
  • Page 38 Troubleshooting Solution Type Symptoms ③ Please check whether the distance Bluetooth Failed to connect with between mobile phone and lock is function Bluetooth APP beyond connection distance (the best performance distance between the mobile phone and the door lock is within the range of visibility and connection distance may vary from mobile phone models and door lock...
  • Page 39: Warranty Service

    Warranty and Service of dormakaba (Door Lock) Thanks for purchasing dormakaba smart locks. We provide warranty services for our door lock products.To protect your rights, please read the following guarantee clauses carefully. 1. We provide one year free warranty for the door lock purchased from our authorized sales channels and whichis correctlyusedfrom the date of purchase.
  • Page 40: WarrantyCard

    Warranty Card of dormakaba (Door Lock) Client name Tel. Installation address Product model Cylinder model Pleasepastethebarcodehere Bar code Date of purchase Date of installation Dealer Address Stamp...
  • Page 41: ServiceRecordsTable

    Service Records Table Maintenance Date Symptoms Technician unit Bar code (for after-sales service): Tip: To ensure your legal rights, please keep the Warranty Card and relevant purchase credentia ls properly. Alteration and tearing will make it invalid.
  • Page 42: Certificate Of Approval

    合格证 CERTIFICATE OF APPROVAL 质量检查 Quality Control 出⼚⽇期 Manufacture Date 多玛凯拔⻔控系统有限公司 dormakaba China Ltd. Tip: Before installation, please make sure the product model matches your door, and authorize our service unit for installation and debugging. 2. Keep the product away from...
  • Page 43: Installation Receipt

    Installation Receipt of dormakaba (Door Lock) Tel. Client name Inatallation Product Model address Mortise Model Dealer Date of Purchase Dealer’s Tel. Installation Date of Installation Unit Installation Unit Tel. Bar code Please paste the bar code here Below is filled out by user...
  • Page 44 Access2 Unit 35 North Tyne Industrial Estate Benton Newcastle-upon-Tyne NE12 9SZ t: +44 (0) 191 215 0530 e: enquiries@access2.com w: www.access2.com www.dormakaba.com...

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