Troubleshooting; Problems; Probable Causes; Things To Try - Seametrics jWAVE Instructions Manual

TROUBLESHOOTING

Problem
Battery not charging
No signal
Can't find iOS App
Can't find Android App
Can't find jWAVE with app
Seametrics • 253.872.0284

Probable Causes

Using wrong power supply
Incorrect setup
Air in pipe
Corroded rusty pipe
Searching under iPAD only
Device does not support Bluetooth
4.0 (BLE)
Device does not support Bluetooth
4.0 (BLE)
Device does not support Bluetooth
4.0 (BLE)
Bluetooth is not turned on
Not in range

Things to try...

Use the supplied 12W charger/power supply
Confirm pipe settings
Rotate meter to 3 o'clock position
Remove air
Relocate meter to another location where there
is no air
Relocate meter to clean section of pipe. If no
clean section is available, move meter to other
locations until a signal is found—try to find a
section of pipe with less corrosion or rust.
In Apple Store, select iPhone only from menu
Use a device that supports Bluetooth 4.0 (BLE)
Use a device that supports Bluetooth 4.0 (BLE)
Use a device that supports Bluetooth 4.0 (BLE)
Turn on Bluetooth
Move closer to the jWAVE
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jWAVE INSTRUCTIONS
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