Acomdata Ondago User Manual page 28

computer. To prevent this problem from reoccurring, go
into your Power Settings/Energy Saver and set it to where it
never goes into Sleep mode.
My AcomData Drive feels warm when it's powered on. Is
this dangerous?
A: When in operation, the Drive may feel quite warm to the
touch. This is normal.
The Drive gives me a "Device cannot start. Code (10)."
A: This is a power issue. Make sure your connections are
secure. The other possibility is that the Drive has malfunc-
tioned and requires service.
I don't see my AcomData Drive in My Computer, but it does
appear in Device Manager. (Windows XP & 2000 only)
A: Right-click on My Computer. Select Manage in the
pop-up menu. In the Computer Management window,
select Storage, then select Disk Management. In the Disk
Management window, you should see a list of available stor-
age devices. Look for the Disk that has a capacity closest to
your AcomData Drive. Right-click on the right-hand box; in
the pop-up menu select Delete Partition. Once you do this,
it will say "Online" & "Unallocated. " Right-click on the box
and select Create New Partition in the pop-up menu. When
the Partition Wizard appears, select Primary Partition and
click on Next. You will see a default value for the AcomData
Drive; click Next. You will then see a drive letter (you can
change this drive letter if you wish); click Next. You will then
be asked to format the AcomData Drive.
When I try to format my Drive in Windows 2000/XP I get
the message: "Could not complete format."
A: This problem can occur if you are using an expansion
card to connect the Drive. Plug the Drive into a data port on
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your computer and try the format again.
You may also come across this error if you are using
Windows 2000 or XP and you try to format the Drive using
the FAT32 file system. If reformatting the AcomData Drive
and you do not need Mac compatibility, Windows 2000/XP
users should use the NTFS files system.
After I connected the Drive to my PC, I got the following
alert message: "Hi-Speed USB device plugged into non-
Hi-Speed USB Hub." What does this mean?
A: Windows 2000 and XP users will get this alert message if
you plugged the AcomData Drive into a USB port that only
support USB 1.x. This is fine, except the Drive will operate
USB 1.x speeds (up to 12 Mbps).
When using a USB 2.0 connection, the Drive seems to be
operating slower than the rated 480 Mbps.
A: First, in order to reach USB 2.0 speeds, you must use a
USB 2.0-compatible connection. If the connection only sup-
ports USB 1.x the Drive will operate at USB 1.x speeds.
Second, 480 Mbps is the maximum rate. Actual data transfer
rates will vary depending on a number of factors, including
available CPU resources.
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