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Issue
The language
selected for the
instrument cluster
and information
and entertainment
display does not
match the SYNC
language (phone,
USB, Bluetooth
audio, voice
control and voice
prompts).
The system has a System Reset feature that can be performed if the function of a SYNC
feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC system.
Edge (CDQ, CWB) Vehicles Built From: 07-12-2015, GT4J 19A321 AKA enGBR, First Printing
SYNC
General
Possible cause
SYNC does not support
the currently selected
language for the instru-
ment cluster and
information and enter-
tainment display.
SYNC with Touchscreen System Reset
2
Possible solution
SYNC only supports four languages in a
single module for text display, voice
control and voice prompts. The country
where you bought your vehicle dictates
the four languages based on the most
popular languages spoken. If the selected
language is not available, SYNC remains
in the current active language.
SYNC offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example, "call John Smith") or selecting
a track, artist, album, genre or playlist
directly from your media player (for
example, play artist Madonna).
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Table of Contents
Troubleshooting
