Chapter 6. Troubleshooting Guidelines - icetro SSI-141TG User Manual

Chapter 6. Troubleshooting Guidelines

Problem
1. The machine is
in the auto mode,
but no ice cream
comes out when
the handle is
pressed.
2. The product is
too hard.
3. The product is
too thin.
4. The mix container
is too cold.
5. The mix container
is too warm.
6. The wall of the
freezer cylinder is
scratched.
7. Too much mix
leaking to the
drain water trap.
8. Too much mix
leaking from the
outlet.
9. The machine
18
stops when the
auto button is
pressed.
Expected causes
a. The dasher inlet hole has
frozen up
b. The dasher motor is not reset
c. The dasher motor rotates
anticlockwise(seen from the
viewpoint of an operator)
d. The circuit breaker has opened
or the fuse has blown
e. Mix was blended incorrectly.
a. Viscosity adjustment is needed
b. The air orifice was not
installed
a. Viscosity adjustment is
needed.
b. Clearance around the machine
insufficient (for air-cooled
machines)
c. The condenser is contami-
nated.
d. Mix 'life' has expired.
a. The temperature controller is
defective
a. The temperature controller is
defective
b. The container gasket is
missing or defective
c. The container lid is not in place
a. The dasher assembly is bent
b. The front bearing on the
dasher assembly is missing or
worn
a. The flexible hose in the drive
shaft is missing or worn
b. The front braring is worn
a. The O-ring on the piston is
missing or worn
b. Wrong grease applied to the
O-ring of the piston
c. Wrong(petroleum) grease
a. Power is not supplied3
b. The circuit breaker is open
c. The mixer motor has not been
reset.
Countermeasures
a. Adjust the mix container
temperature
b. Reset the machine
c. Call our service center
d. Close the circuit breaker or
replace the fuse
e. Replace mix
a. Use fluid mix
b. Install the air orifice on the
air carburetor
a. Use fluid mix
b. Provide proper air flow on
the condenser
c. Clean the condenser once
a month
d. Use a new mix
a. Replace the temperature
controller and sensor
a. Replace the temperature
controller and sensor
b. Replace the containser
gasket
c. Put the lid in place
a. Replace the dasher and
fine the cause of damage
b. Install or replace the front
bearing
a. Replace it periodically
b. Request for service and
get it replaced
a. Set it correctly or replace it
b. Use correct grease
c. Use correct(edible) grease
a. Check the power supply
b. Close the circuit breaker
c. Reset the machine