TekTone Tek-CARE NC300II Operation, Installation And Service Manual

Nurse call system
Table of Contents

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Tek-CARE
UL
1069 Listed Nurse Call System
®
Operation, Installation and Service Manual
Download a Tek-CARE
PowerPoint training presentation from
www.tektone.com/training
The Tek-CARE
NC300II Series Nurse Call System is designed for hospitals,
®
nursing homes and congregate living centers. It utilizes microprocessor based
technology to provide communications between facility staff and patients, as well
as an array of information system features and tools. Specific system components
are supervised for reliable operation.
SECTION E
Rev. 19 - 07/2013
NC300II
®
NC300II
®
IL715

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Summary of Contents for TekTone Tek-CARE NC300II

  • Page 1 Tek-CARE NC300II ® 1069 Listed Nurse Call System ® Operation, Installation and Service Manual Download a Tek-CARE NC300II ® PowerPoint training presentation from www.tektone.com/training www.tektone.com Phone: (828) 524-9967 Toll-Free: (800) 327-8466 Sales: Option 2 Tech Support: Option 3 The Tek-CARE NC300II Series Nurse Call System is designed for hospitals, ®...
  • Page 2 Operating Software: TekNIOS™ II terms of the agreement. Operation, Installation and Service Manual No part of this publication may be copied without the express written permission of TekTone Sound & Signal Mfg., Inc. The Copyright © 2001–2013 TekTone Sound & Signal Mfg., Inc., All rights reserved.
  • Page 3: Table Of Contents

    ......... . . IL715 Tek-CARE NC300II Manual • iii Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 4 Figure 50—SF380P Connections to Peripheral Devices ....iv • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 5 ....... . Port Programming Sheets ..............111 IL715 Tek-CARE NC300II Manual • v Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 6: A Word About Esd (Electrostatic Discharge)

    This information is provided to make you aware of ESD problems so that precautions may be taken to avoid damage and disruption of system operation. vi • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 7: System Introduction

    The equipment uses a simplified wiring scheme and plug-in modular components, allowing them to be expanded and interchanged as needed in existing and new facilities. IL715 Tek-CARE NC300II Manual • 1 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 8: Nc304, Nc304Lcd, Nc305Lcd Master Station Controls And Indicators

    Function Buttons has no LCD display) Handset Numeric Keypad Volume Control Microphone Speaker Tray Figure 2—NC305LCD Master Station 2 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 9 Lamp, Code or Comm fault (can be silenced, but cannot be reset at master) Tray: The tray holds a Quick-Reference Card for system operations. IL715 Tek-CARE NC300II Manual • 3 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 10: Figure 3-Nc304, Nc304Lcd Master Station (Rear View Of Cabinet)

    (soft boot) the master station. Figure 3—NC304, NC304LCD Master Station (rear view of cabinet) Figure 4—NC305LCD Master Station (rear view of cabinet) 4 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 11: Nc306 Master Station Controls And Indicators

    Volume Control: This control adjusts the incoming voice communication level. Speaker/Microphone: These components are used for communicating with the patient and staff stations. IL715 Tek-CARE NC300II Manual • 5 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 12: Nc306 Master Station Connections

    Figure 5—NC306 Master Station Figure 6—NC306 Master Station IL715 NC306 Controls Rev0 121102 1 (rear view of cabinet) 6 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 13: Nc313 Vga Monitor Controls

    Power Switch Vert. Position/Vert. Size LED 12:00 PM TONE OFF Power Indicator Horz. Position/Horz. Size LED + Adjustment Contrast/Brightness LED - Adjustment Select IL715 Tek-CARE NC300II Manual • 7 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 14: Nc315 Lcd Vga Monitor Controls

    12:00 PM TONE OFF Power Indicator + Adjustment - Adjustment Function Select Drawing Name & Number: IL715 NC315 Controls rev1 102511 1 8 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 15: Nc305Lcd Master Station, Nc313 & Nc315 Monitors Call Display

    * NOTE: The Tek-CARE NC300 II System is not tested as a fire alarm system and is not intended as a primary means of evacuation. IL715 Tek-CARE NC300II Manual • 9 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 16: Figure 9-Call Display

    2 RECONFIGURATION 3 SYSTEM FUNCTIONS Tone-Off Indication Time TONE OFF 12:00 PM Drawing Name & Number: IL715 NC315 Call Display rev0 102511 1 10 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 17: Nc304, Nc304Lcd, Nc305Lcd Master Operation

    8-10 seconds. This prevents an audio path from being accidentally left open, and ensures that medium and high priority calls are annunciated. IL715 Tek-CARE NC300II Manual • 11 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 18 (Figure 17) (red) button on the associated patient station. 12 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 19 2. Press the talk (white) button to speak, or pick up the handset and speak as desired. 3. Press the reset button when finished. The ability to listen is disabled when this function is engaged. IL715 Tek-CARE NC300II Manual • 13 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 20 • Return to the master station when ready and press the follow button to disengage the feature. If master stations share zones, only one master station may use the follower feature at a time. 14 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 21 RF pocket paging applications via the serial ports. When properly configured, the radio paging functions are transparent to the user and happen automatically, with IL715 Tek-CARE NC300II Manual • 15 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 22: Nc306 Master Operation

    Priority cycles through Routine, Personal Attention and Priority. Status changes are indicated by the selector LED: Privacy Priority On: Flashing Routine: Steady Off: Steady Pers. Attn.: Slowly Flashing Priority: Fast Flashing 16 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 23 Or, while communicating with a room, press the staff (green) button twice rapidly. 2. Press the reset (black) button when finished. IL715 Tek-CARE NC300II Manual • 17 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 24 • Return to the master station when ready and press the reset (black) button to disengage the feature. If master stations share zones, only one master station can use the follower feature at a time. 18 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 25: Patient Station Operation

    TekTone patient stations. Other methods are available for ® properly isolated connections of hospital beds and other ancillary equipment. IL715 Tek-CARE NC300II Manual • 19 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 26 (requires PM321B or PM322B Lamp Control Module). NOTE: Connect only UL 1410 approved hospital-grade TVs in this application. ® 20 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 27: Figure 10-Patient Stations (Part 1 Of 2)

    Figure 10—Patient Stations (part 1 of 2) IR301-series Single Patient Station IR302-series Dual Patient Station IR311-series Single Patient Station IR312-series Dual Patient Station IL715 Tek-CARE NC300II Manual • 21 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 28: Figure 11-Patient Stations (Part 2 Of 2)

    CALL PLACED Call Cord Receptacle IR319-series Single Patient Station Drawing Name & Number: IL715 SF380P Graphic Rev0 110994 1 IR320-series Dual Patient Station 22 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 29: Figure 12-Call Cords And Pillow Speakers

    SF302 Call Cords SF311 and SF312 Call Cords SF401 Call Cord, SF401EX Strain Relief Cable SF301P/SF401P, SF301PI2L/SF401P2L, SF301DIG/SF401DIG, SF41ZDL, and SF41ZKAL Pillow Speakers IL715 Tek-CARE NC300II Manual • 23 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 30: Ir310-Series Staff And Ir315-Series Duty Station Operation

    To Place a Call: Pull on the red lever, or pull down on the 7′ attached cord (if installed). To Cancel a Call: Push the red lever to the “up” position. Calls must be reset at the point of origin. 24 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 31: Figure 13-Ir310-Series Staff Station

    Call Cord (optional) Drawing Name & Number: IL715 SF341B Graphic Rev0 121101 1 Drawing Name & Number: IL715 SF337C SF340B Graphic Rev0 121101 1 IL715 Tek-CARE NC300II Manual • 25 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 32: Sf340B And Sf381 Pull/Pull Cord Emergency Switch Operation

    Aide Registration Light/Button Drawing Name & Number: SF250 Product Drawing Rev0 073102 1 Drawing Name & Number: IL715 SF350B Graphic Rev0 121101 1 26 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 33: Sf250 Staff Presence Station Operation

    Steady yellow Comm. Fault No dome light indication System Status: Code Fault No dome light indication Lamp Fault No dome light indication IL715 Tek-CARE NC300II Manual • 27 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 34: System Configuration And Programming

    NC304 and NC304LCD master stations. Any additional NC305LCD master stations must be updated independently by following the steps outlined in the previous section, NC305LCD Master Stations. 28 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 35: Figure 19-Menu Map

    Future Expansion Function stations in coded format Activates Master Instant Messaging Function Displays software version information Activates Master Transfer Function Displays enabled dialing method IL715 Tek-CARE NC300II Manual • 29 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 36 7 Initiate Locator Link – This function for future development of the personnel location interface function. This expansion feature is currently not available. 30 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 37: Keyboard Functions

    ALPHA key). The user can then enter a zone letter, which will cause the zone’s information to be displayed. Pressing the # key instead of a zone letter will display all zones on the system. IL715 Tek-CARE NC300II Manual • 31 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 38 9 Program Roving Phone – This menu item is for the future development of additional wireless telephone interface functions. This expansion feature is currently not available. 32 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 39 NOTE: This process must be performed with caution, because the deleted information cannot be restored and will need to be programmed again! IL715 Tek-CARE NC300II Manual • 33 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 40 Users must perform this function when a master station has had offline programming performed. 34 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 41 • Priority Status may also be changed on this screen by pressing the priority (blue) key on the master station. Press the priority key until the desired status is displayed. IL715 Tek-CARE NC300II Manual • 35 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 42 Printing function. This provides a record of menu activation and of which menu functions were subsequently executed. Selecting this menu item toggles between the enabled and disabled statuses. 36 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 43 The keyboard is used to edit data and to enter custom radio paging messages, and must not be used to respond to patient calls or for similar nurse call functions. IL715 Tek-CARE NC300II Manual • 37 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 44 Num Lock LED – This must always be on. Caps Lock LED – This must always be on. Scroll Lock LED – This must be off. 38 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 45: Update Nc305Lcd Software

    (See page 1 of these instructions for phone numbers.) Repeat this procedure, changing Step 5 to: “Type to select Update Polling Processor.” IL715 Tek-CARE NC300II Manual • 39 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 46: Nc304-Series & Nc351(A)-Series Software Component Upgrades

    On occasion, additional files may be sent. If this occurs, a readme.txt file will be included installm.bat installc.bat installp.bat that will contain additional instructions for the upgrade process. 40 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 47 Once all devices have booted up, the upgrade is complete. If an error occurs during a (Failure to return the key to the vertical position could damage the PM353 card!) software upgrade, contact the factory for assistance. IL715 Tek-CARE NC300II Manual • 41 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 48: Station Database Functions Using An Nc305Lcd Master Station

    9. On the same NC305LCD master, press the membrane menu button, and then press to transmit the new stations.db database to the other master stations and the central equipment. 42 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 49: Station Database Functions Using An Nc304-Series Master Station

    When the process is complete, the master station will return to normal operation and a copy of the file (called stations.db) will be on the computer’s Desktop. IL715 Tek-CARE NC300II Manual • 43 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 50: Figure 20-Station Database Functions Map

    D STAFF CALL BUTTON E Edit Message F Edit Message G Edit Message H Edit Message I Edit Message J Edit Message G Edit Message 44 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 51 (A-P) that they want activated for all stations. If the user enters “A,” then Zone A will be activated for all stations on the system. IL715 Tek-CARE NC300II Manual • 45 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 52 6 Set Dome For PRIORITY – This allows the user to change the dome light and tone patterns for Priority calls. The factory system default setting is 68. 46 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 53 Personal Attention calls. 9 Edit Message STAT REQUEST – This function allows users to alter the displayed description of Stat Request calls. IL715 Tek-CARE NC300II Manual • 47 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 54 C AIDE REQUEST – Reassigns the Aide Request call hardware input label. D STAFF CALL BUTTON – Reassigns the Staff call hardware input label. 48 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 55: Configuration And Programming Using Nc306 Master Stations

    Priority. Selector LEDs will slow flash for Personal Attention, and rapid flash for Priority. 2. Press the reset (black) button when finished. IL715 Tek-CARE NC300II Manual • 49 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 56 1. Press the zone (blue) button. 2. Press the 1 button to toggle preannounce tones on/off. 3. Press the reset (black) button when finished. 50 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 57 1. Press the talk (gray) button for 7–10 seconds, until the LED on the reset (black) button is lit. 2. Press the staff (green) button. IL715 Tek-CARE NC300II Manual • 51 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 58: Programming Pagers And Remote Stations With The Nc306 Master Station

    I – Staff M – Staff Request E – Bath 5. Type # (pound) and press enter to save the settings for this pager. 52 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 59 • Type Y and then press enter to put the Station Online. (Take a station offline when it must be switched off or physically removed from the system.) IL715 Tek-CARE NC300II Manual • 53 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 60 3. Perform the Detect System Stations function. (Press talk until the reset LED is lit. Then press staff.) This sequentially assigns the remaining keys to increasingly higher port/addresses. 54 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 61: Nc306 Software Component Upgrades

    6 back to the OFF position. 15. Reassemble the NC306 Master Station, restore it to its original location, and reconnect it. Then, turn on the Central Equipment. IL715 Tek-CARE NC300II Manual • 55 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 62: System Installation

    These procedures may appear to take longer to perform than connecting the entire system together and powering it up, but following them reduces troubleshooting time markedly. 56 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 63: Problems To Avoid

    The NC351(A) or NC351(A)/2 must be shelf or desk mounted in an area with a consistent temperature IL715 Tek-CARE NC300II Manual • 57 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 64: Wiring Installation

    115 VAC computer-grade wall outlet. The operating environment for the NC315/NC313 is approximately 26°C and relative humidity not exceeding 80%. section of this chapter for further details. Wiring Installation 58 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 65: Equipment Configuration And Settings

    Wiring Installation Figure 21—Mounting IR-series Stations Figure 22—Mounting LI380, LI384A, LI386-series Dome/Zone Lights Figure 23—Mounting SF-series Stations IL715 Tek-CARE NC300II Manual • 59 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 66 The modules plug directly onto the back of patient stations and are subject to the same environmental requirements. 60 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 67 A call button, reset button, call-placed indicator, in-use status indicator and emergency indicator are provided. See for additional details. The IR315-series does not support code call devices. IR3xx-series Station—General Information IL715 Tek-CARE NC300II Manual • 61 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 68 (refer to 38). Turning on dipswitch 7 activates the zone indication feature. See (above) for location and environmental requirements. Figure LI380 Dome Light 62 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 69 IR3xx-series Station. Information that applies to this aspect of the device can be found in the first paragraph of IR3xx-series Station—General Information. IL715 Tek-CARE NC300II Manual • 63 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 70 VIOLET and GRAY. Overall jacket. Ground Wire: #16 AWG, 1 conductor (26 str. BC) with nominal OD 0.101”. Recom- mended color is BLACK. 64 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 71 Pressing this switch will reset the master station. Refer to Figure 24 for physical locations of adjustment potentiometers. IL715 Tek-CARE NC300II Manual • 65 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 72: Figure 24-Nc304 And Nc304Lcd Potentiometer Functions

    Tone Level - Adjust Counter-Clockwise for louder IL715 NC306 Potientiometer Figure Rev1 073102 1 IL715 NC306 Potientiometer Figure Rev1 073102 1 66 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 73: Figure 27-Ir3Xx-Series Stations Dipswitch Location And Switch Values

    09:14 .B....02111 STAFF RESET 01-31 09:14 .B....Master 5 NURSE FLLW 01-31 09:14 ABCDEFGHIJKLMNOP Master 5 NURSE FLLW 01-31 09:14 ABCDEFGHIJKLMNOP IL715 Tek-CARE NC300II Manual • 67 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 74 SF380-series stations must be programmed for Personal Attn. Priority Level. for dipswitch and jumper (shunt) settings. Figure 51 PM352 Station Port Card: Refer to for jumper settings. Figure 48 68 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 75 6 – Off, do not change. 7 – Off, do not change. PM354 Master Port Card: Refer to for jumper settings. Figure 48 IL715 Tek-CARE NC300II Manual • 69 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 76: System Test Instructions

    Instructions The next chapter, Instructions, indicates which items may be serviced by on-site maintenance personnel. System Maintenance 70 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 77: System Maintenance Instructions

    Press the reset button on the patient station to reset the call. Observe the station for 10 seconds to ensure that no “cord-out” call occurs. IL715 Tek-CARE NC300II Manual • 71 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 78 Figure 46 VAC outlet. 3. Turn the PK305/A on. This device must always be powered down when the central equipment is powered down. 72 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 79 IL715 Tek-CARE NC300II Manual • 73 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 80 Keyboard *NC351(A)/2 already includes two PM352 and PM354 cards. NC351(A)/2 always Functions System Configuration and Programming requires PK305/A. 74 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 81: System Troubleshooting Guide

    The Diagnostics menu also provides several functions for troubleshooting. Refer to the chapter for details. System Configuration and Programming IL715 Tek-CARE NC300II Manual • 75 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 82: System Event Logging

    9. To configure HyperTerminal to log events to a file, choose Transfer | Capture Text. Browse to or type a name for the desired text file, and click the start button. 76 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 83 This could result in a reading of approximately 12 VDC. Take readings for the yellow and orange wires when the system is in a running state after boot up is complete. IL715 Tek-CARE NC300II Manual • 77 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 84 Peripheral LED Output +1 to 2 VDC when no calls are active. A constant pulsing to +12 VDC when a bath or emergency call is placed. 78 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 85: Symptoms And Suggestions

    IL715 Tek-CARE NC300II Manual • 79 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 86 +24 VDC common wire. If this connection is present, verify its continuity. If the voltage is present, swap test the patient station with a “known-good” device. 80 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 87 • Verify that the VGA monitor is connected to a live 115 VAC computer grade outlet. • Verify that the VGA cable from the monitor is plugged into the NC304 or NC304LCD Master Station VGA Port. IL715 Tek-CARE NC300II Manual • 81 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 88 “known-good” patient station. earlier in this chapter for troubleshooting advice. SF341B Code Station is not placing calls Code Fault Indication (SF341B) 82 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 89 The device can be directly connected for testing, Voltage Readings and may also be swap tested with another “known-good” device for verification. IL715 Tek-CARE NC300II Manual • 83 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 90 84 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 91 PM354 PM355 PM354 PM352 PM352 PM353 IL715 Tek-CARE NC300II Manual • 85 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 92: Figure 32-Nc304, Nc305Lcd, Nc306 Block Wiring Diagram

    PM354 PM355 PM354 PM352 PM352 PM353 86 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 93: Figure 33-Nc351(A) Wiring Diagram Using Individual Cables

    IL715 Tek-CARE NC300II Manual • 87 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 94 88 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 95 GREEN BLACK BROWN BLUE YELLOW ORANGE GREEN PURPLE GRAY IL715 Tek-CARE NC300II Manual • 89 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 96: Figure 36-Ir3Xx-Series Connections To Peripheral Devices

    90 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 97 IL715 Tek-CARE NC300II Manual • 91 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 98 92 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 99: Figure 39-Ry351B Wiring Diagram

    IL715 Tek-CARE NC300II Manual • 93 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 100: Figure 40-Ry350B Wiring Diagram

    94 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 101 IL715 Tek-CARE NC300II Manual • 95 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 102 96 • IL715 Tek-CARE NC300II Manual ® Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved.
  • Page 103: Figure 43-6 & 7-Pin Connector Outputs For Ir3Xx-Series Stations

    IL715 Tek-CARE NC300II Manual • 97 Copyright © TekTone Sound & Signal Mfg., Inc. All Rights Reserved. ®...
  • Page 104: Figure 44-Nc351(A) Serial Connection Diagram

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  • Page 110: Figure 50-Sf380P Connections To Peripheral Devices

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