Contacting Technical Support - Honeywell ADEMCO VISTA Series Installation And Setup Manual

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2-Wire Smoke Detector:
Transformers:
Sounders:

Contacting Technical Support

PLEASE, before you call Technical Support, be sure you:
• READ THE INSTRUCTIONS!
• Check the Troubleshooting section, starting on the next page, to assist with various issues.
• Note the proper model number of this product, and the version level (if known) along with any documentation that
came with the product.
• Note your customer number and/or company name.
Having this information handy will make it easier for us to serve you quickly and effectively.
Resideo Technical Support: .............................................................................................................................. 1-800-645-7492
AlarmNet Technical Support: ..........................................................................................................1-800-222-6525
Hours of Operation: ......................................................................................Monday – Friday: 8:30am – 9:00pm EST
...........................................................................................................................Saturday: 9:00am – 5:30pm EST
MyWebTech: ......................................................................................
Specifications & Accessories (Continued)
Detector Type
Photoelectric w/heat sensor
Photoelectric
Photoelectric
1321: 16.5VAC, 25VA Plug-In Transformer (No. 1321CN in Canada)
AB12M 10" Motorized Bell & Box
702 Outdoor Siren
719 2-Channel Siren
713 High Power Speaker
746 Indoor Speaker
747 Indoor Siren
747PD Two-Tone Piezo Dynamic Indoor Siren
747UL Indoor Siren
748 Dual Tone Siren
749 Speaker/Horn
WAVE Speaker
WAVE2 Two-Tone Siren
WAVE2PD Two-Tone Piezo Dynamic Siren
5800WAVE Wireless Siren
System Sensor MHW (white)/; MHR (red) Indoor Piezo Sounder
VISTA-15P/20P/SIA Installation and Setup Guide
System Sensor Model No.
2WT-B
2W-B
2151 w/B110LP base
https://mywebtech.honeywellhome.com/Intrusion/Home#
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Vista-15pVista-20pVista-20psiaVista-15psia

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