Honeywell ADEMCO VISTA Series Installation And Setup Manual page 30

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VISTA-15P/20P/SIA Installation and Setup Guide
Troubleshooting (Continued)
Problem and Message:
Check 112 – 115 for 4204
WIRELESS
Problem:
Wireless not working, working
intermittently, or delayed response
Problem:
Wireless zone in "Check"
Problem:
Wireless zone will fault but the
fault will not clear from keypad
Problem:
Getting long beep when entering
serial number and loop number
into a zone
Problem and Message:
"Busy Standby" (Alpha)
"d1" (Fixed)
(No "E4" or "E8")
1. This is either the tamper condition or a loss of ECP communications.
2. If the relays are working, then the 4204 is communicating on the ECP, then the
tamper is not engaged. Simply engage the cover tamper and type in 2 disarm
commands to clear the trouble. If you want to test the relays without using the written
program in *80, manual relay commands can be used. Enter a valid code + # + 7 +
NN to activate the relay. To deactivate the relay, enter a valid code + # + 8 + NN
where NN = Output number in *79). For best results, use a multimeter to check
continuity on the relay for proper operation.
3. If the relays are not working, then the 4204 has lost ECP communications with the
panel. Verify the dip switches are correct for that address and check wiring (try using
the terminals instead of wire harness). If a separate power supply is used, connect a
common ground wire between the power supply negative and panel aux power
negative, terminal 4.
4. If the "Check" exists and there are no relays on the system, check all 16 outputs in
*79 and delete any that are enabled for the address that is in trouble.
1. This is a typical symptom of 2 receivers connected to the system. The panel can only
communicate with 1 receiver. To determine if this are 2 connected, disconnect a
known receiver and wait 45 seconds to see if a "Check 100" comes up or test a
wireless transmitter to see if it works.
2. Watch the red LED on the receiver to see if it flashes when a transmitter is triggered.
Normally, this led will be out and should only flash when it sees a signal. If the LED is
lit solid or constantly flashing, then it is picking up interference and should be
relocated. If it does not flash when activating the transmitter, bring the transmitter
back to the receiver and test again. If the desired location of the transmitter is out of
range, then a 5800RP would be recommended to extend the range.
1. Besides a "trouble" Zone Type, there are 2 conditions that will cause a wireless zone
to go into "Check"; tamper or missing check-in signal. To determine which one to
troubleshoot, check with central station or the event log and look for an E381 or
E383. The E381 indicates a missing Check-In signal from that transmitter while the
E383 indicates a tamper condition.
2. If it is a missing check-in, then, the transmitter and/or receiver should be relocated
and/or a 5800RP can be added to extend the range or the Input Type in the zone
can be changed from 3 "RF" Supervised to 4 "UR" Unsupervised. The "Check"
condition will not clear with disarm commands until the panel sees any signal from
that transmitter first, since the panel thinks that it is missing. Run the RF Go-No-Go
Test Mode (Installer Code + # + 4 while the system is "Ready to Arm") to verify
adequate signal by tripping the transmitter 10 times, making sure the panel sees the
recommended 8 or 9 activations out of 10.
3. If the "Check" is caused by a cover or wall tamper, restore the tamper of the
transmitter and disarm the keypad twice. You MUST also make sure that the
programmed loop of the transmitter is physically restored as well, else the "Check"
will not clear from the memory/keypad.
This indicates that the loop number programmed in the zone is incorrect. Correct the
loop number in the zone so the panel will see the restore signal from that loop.
NOTE: 5800 Series transmitters will send the status of all its loops when it sends any
signal. If the programmed loop is not physically used, a fault condition will be sent
when any other loop sends a signal. Since the programmed loop is not physically being
used, it will not physically restore, resulting in the zone staying faulted.
The long beep means that this serial number and loop number are duplicated in a
different zone. You can program a serial number into multiple zones, but the loop
number needs to be different for each zone.
Indicates the system is in 90 second warm up period after power up. Entering # + 0 will
bypass this period. If this message remains for more than 90 seconds, the panel has
been shut down via Compass which can only be re-enabled via Compass
26

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