Polycom VVX500 Quick Reference Manual page 10

Retrieving Voicemail
If you have been left a voicemail you will see a voicemail notification envelope
symbol and a new message notification scrolling at the top of the screen.
Follow the procedure below to retrieve voicemail messages.
An alternative option for voicemail notification is to use the PC Assistant
Toolbar under "Voice Messaging". Here you have the option to request a
notification or carbon copy of the voicemail emailed to a specified e-mail
address.
Accessing the Voicemail Portal
From your desk phone:
Dial *62 or press the Messages button followed by the connect key, then enter
your passcode followed by the # key
From a phone other than your own :
Dial *62 or press the Messages button followed by the Connect key, press *
during the voicemail greeting then enter your passcode followed by the # key
Voicemail Settings
To change your voice portal passcode:
 At the voice portal main menu select option 8 (change passcode)
 Enter new passcode and press #
 Enter new passcode again and press # to confirm
 To change your name recording
 At the voice portal main menu select option 3 (personalised name)
 Press 1 to record your name
 Press # when finished
Polycom VVX500 Quick Reference Guide v1.2 Public